Ada Reviews

Ada Description

Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).

Integrations

API:

Yes, Ada has an API

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Reviews

Total

ease

features

design

support

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Company Details

Company:

Ada

Year Founded:

2016

Headquarters:

Canada

Website:

www.ada.cx

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Media

Product Details

Platforms

SaaS

Type of Training

Documentation

Live Online

In Person

Customer Support

24/7 Live Support

Online

Ada Features and Options

Chatbot Software

Call to Action

Context and Coherence

Human Takeover

Inline Media / Videos

Machine Learning

Natural Language Processing

Payment Integration

Prediction

Ready-made Templates

Reporting / Analytics

Sentiment Analysis

Social Media Integration

Artificial Intelligence Software

Chatbot

For Healthcare

For Sales

For eCommerce

Image Recognition

Machine Learning

Multi-Language

Natural Language Processing

Predictive Analytics

Process/Workflow Automation

Rules-Based Automation

Virtual Personal Assistant (VPA)

Customer Service Software

Alerts / Escalation

Appointment Management

Call Center Management

Email Management

Knowledge Base

Live Chat

Performance Metrics

Queue Management

Self Service Portal

Social Media Integration

Surveys & Feedback

Virtual Assistant

Workflow Management

Conversational AI Platform

Code-free Development

Contextual Guidance

For Developers

Intent Recognition

Multi-Languages

Omni-Channel

On-Screen Chats

Pre-configured Bot

Reusable Components

Sentiment Analysis

Speech Recognition

Speech Synthesis

Virtual Assistant

Live Chat Software

Canned Responses

Customizable Branding

Geo Targeting

Offline Form

Proactive Chat

Screen Sharing

Third Party Integration

Transfers / Routing

Website Visitor Tracking

Remote Support Software

AI Assistants

Conversational Support Software

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