Comment Reviews are mostly bullshit (Score -1) 20
Google reviews are just like Amazon reviews and anywhere else. They're crap and mostly astroturfed by the company themselves.
Adding anonymous reviews won't improve review quality. It'll just leave small businesses unable to defend themselves or respond to random Karens who didn't feel they were treated special enough.
I love seeing bad reviews where the small businesses owner responds and we find out the reviewer was some Karen making shit up or not telling the whole story. This new review system will just encourage more Karens to destroy small local businesses but leave owners unable to respond if they don't know who the Karen is.