I currently have a $250 bill in collections from those jackasses at AT&T.
Several years ago, my landlords booted Comcast out and went with some fly-by-night Satellite/DSL reseller.
I'm eligible for 4G Service through Clearwire, but I'm on a SW facing of a brick, concrete and steel building, with the nearest antenna being NE of me. So I would get 1 bar connectivity most of the time. Totally untenable for anything other than web surfing.
As such, I'm stuck on AT&T DSL. I'm currently grandfathered into a 6Mbit/512K plan.
Recently I'd started getting notices about exceeding my bandwidth cap.
So I took a look at their business DSL. A bit more expensive, but at least it was a controlled cost, unlike capped consumer service.
I ask to make sure I can still maintain the same speeds I have now, as my upstream speed is BARELY able to accommodate my IP phone (heavy internet traffic causes my phone to start chopping up).
I get told "yeah yeah yeah" to pretty much everything I ask.
The day they show up to do the switchover, I get told that I'm getting 3Mbit/384K and went "whoa".
Apparently they stopped offering 6Mbit in my area because most of the lines are in need of replacement. And AT&T isn't going to invest in infrastructure in this area until they are FORCED to (due to fear of being getting fucked over the way Comcast was).
I immediately cancelled. Yet they stuck me with a $250 bill.
For what? A service I never used and never should have been sold? All because one of their sales-fucks wanted to make quota?