Comment Re:Cash is so much better. (Score 1) 186
Major retailers track auth processing on the order of milliseconds. Online retailers track them down to tens of microseconds. Most acquirers commit to no more than a 2 second response. Varying from this regularly by 100 milliseconds is a three-alarm emergency. These retailers call them on the carpet when they see this. It's considered 'friction', and they want 'frictionless' transactions. Once you click 'buy', they want this to happen fast fast fast.
In the old days, sonny, a 10 second auth was the goal when your terminal DIALED UP THE AUTH SYSTEM THROUGH A MODEM. USR made a killing selling Total Control model pools with a special warble that would train the terminal modem in 3 seconds. Every other modem struggled to train up a 110 baud connection in 3-6 seconds. With a TC hub, you could hope for a 6 second auth.
If you're waiting more than 6 seconds to see 'APPROVED' on the terminal screen, something is not working as it should. Most likely the retailer.