Comment It's real, and it will be fixed... (Score 1) 269
This is Big Deal at work. We saw nothing like this with Softcard or Google Wallet, and most of the causes are related to sloppy onboarding. Right now we are writing off almost all losses, but that's only until we resolve the major problems.
This is not just the onboarding however, and we will see changes in how these charges are authed.
Growing pains. I'm not excessively worried yet.