Ralph writes: Network Solutions has starting spamming some of its customers with notices that include, among other things, the news that they've set up a free e-mail account for you, without bothering to ask first, at their new dot com now mail Hotmail clone. They've even taken the liberty of assigning you a password:
3. Lastly, we are pleased to offer you a FREE e-mail account using our new dot com now mail service. Because it's Web-based, you can use it in the office, at home or on the road. You'll need the following information to set up your account:>>>>>>>>>>>>Login name: domainid >>>>>>>>>>>>Password: domainidnsi
Note that nifty password? It's the same pattern for every domain they've registered an e-mail address for.
Big security [bleep]up. If someone beats you to your account and "guesses" your password, now they can masquerade as you, and if they change the password, you can't even get into the account.
I've already gone into my "accounts", verified that they exist, and changed the passwords. I know that they exist because when I entered other domain IDs I control that I wasn't spammed at, I was returned to the login screen rather than being brought to a presumably newly-created mail page.
I called Network Solutions tech support to demand that they remove the accounts, but the moron on the line didn't understand that they were doing something incredibly boneheaded and wouldn't listen to my explanation. The person on the line insisted that they wouldn't create an account without me signing up for it, but I didn't have to sign up; it was already in place.
The mail I received started out "As a customer of Network Solutions or one of our Premier Program members", so I'm not sure if they're doing this for everyone or just for people who bought their domains through some of the big providers like Pair who are part of the "Premier Program". If you get the e-mail from them, I suggest logging on immediately and changing your password, whether you wanted the account or not. Maybe with a little prodding, Network Solutions will realize they screwed up and delete the accounts and change their procedure.
Update posted 2:10 p.m. EDT by RM - doulos writes "If your tired of getting a busy signal at the 703-... phone number, I found that they have a nice staff of people waiting to answer your questions and complaints at the following TOLL FREE phone number: 1-888-642-9675
They did refer me to the toll-line, but I (politely) insisted that because this was a matter of security that they had initiated, that I should be able to at least speak with a supervisor. They nice person on the phone _politely_ complied, and I was able to put in my request to have those e-mail accounts removed with my appropriate domains.
I just thought I would submit this as an article update because I felt maybe if the phone # was posted as an update it might help alieve some of the offense of having to call, by at least removing the toll from being on your nickel..."