Best uBugtrack Alternatives in 2024
Find the top alternatives to uBugtrack currently available. Compare ratings, reviews, pricing, and features of uBugtrack alternatives in 2024. Slashdot lists the best uBugtrack alternatives on the market that offer competing products that are similar to uBugtrack. Sort through uBugtrack alternatives below to make the best choice for your needs
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Serviceaide
Serviceaide
133 RatingsServiceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility. -
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Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
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Jira
Atlassian
Free 44 RatingsJira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done. -
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Founded in 2008 by a trio of customer support experts, TeamSupport has built its ticketing and live chat platform on the belief that customers are the lifeblood of every business. Over the last two decades, we’ve grown alongside our customers, delivering new and innovative solutions that help them streamline their operations, work more efficiently, and most importantly, raise and maintain high levels of customer satisfaction. We’re constantly adding new AI and automation tools to help support agents spend less time managing repetitive tasks and more time building strong customer relationships that will allow their businesses to thrive well into the future.
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GoTo Resolve
GoTo
19 RatingsGoToResolve is a refreshingly simple IT support tool that adapts to the way your team works today. Our all-in-one IT platform will help you support your workforce from anywhere. All your IT needs are covered with our all-in-one platform. It's as simple as speaking to someone. Agents and employees can get more done with time-optimizing features such as unattended access, multi-session handling, and multi-session management. Systems are protected while businesses run smoothly. Remote access, support and ticketing are all possible together. Remote and in-house teams can access GoTo Resolve more easily. You can speed up resolutions by using a frictionless, fast join flow. All the tools agents need to resolve problems are available right there. - In-session system diagnostics - Reboot/reconnect - Admin mode - File transfer - Multi-session handling - and many more -
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SMART Software
SMART
$74.99Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts. -
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Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.
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PagerDuty
PagerDuty
44 RatingsPagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits. -
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Bugfender provides log storage services for developers. It includes remote logger, crash reporter, and in-app feedback. Bugfender records everything that happens in an application, even if it crashes, to help you reproduce and resolve bugs faster and provide better customer service. Bugfender protects the privacy of your user, is network and battery efficient, and keeps logging even when the device is offline. Bugfender can track and destroy bugs before users notice. Bugfender logs every bug on every device and sends the results within seconds. This allows you to find and fix bugs before users even notice. Achieve 5-Star Ratings. Bugfender logs more than just crashes and bugs. Bugfender logs every bit of information you need to build a picture of your users, and earn five-star ratings. Provide exceptional customer service. Our logging tool allows you to target specific users and provide personalized customer service.
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Lighthouse
ENTP
$25 per monthFacilitate collaboration on projects. Lighthouse is a great tool for keeping track of your project development, whether you are a team of five or a studio of fifty. Reduce the complexity of your workflow and keep your eyes on what's most important. Lighthouse will streamline your workflow, so you can get the job done. Get it free. No credit card is required. You can create and tag issues, which can be automatically categorized behind-the-scenes. Keep your happy place. You can create and reply to tickets right from your inbox. You can view the status of all your projects and follow along with feeds. Our customer support service, Tender, allows you to create new Lighthouse tickets for your staff. You can use milestones to help plan features and set release dates. Attach images or documents directly to tickets to make it easy for everyone on your team. -
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Backlog is a collaboration and project management tool that teams can use to increase productivity, visibility, and simplify project tracking. To release high-quality projects faster, development teams can collaborate with IT, Marketing, and Design. The core features include Gantt Charts and Burndown Charts as well as Issues, Subtaskings, Watchlists, Comment threads. Version control, File sharing, Wikis and Bug Tracking are all part of the core. You can update your projects anywhere with the iOS and Android apps.
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Trouble Ticket Express
Rush Project
Welcome to the home for an open-source trouble ticket system. This CGI script can be used on your website for everything, from bug tracking and customer service to project management and to do lists. It is as simple as filling out a web form to create a trouble ticket. The help desk software will assign a unique number to each service request, and save it to the database. A truly scalable solution is to start with a plain text database and then upgrade to the industry-leading MySQL or Microsoft SQL Server engines as your needs change. Today, the "thank you" message is not enough. Your customers should know that you have a process in place and that no question will be left unanswered. Trouble Ticket Express software will automatically generate clear instructions on how to submit follow up messages and track ticket progress. It will then send e-mail notifications out to all service providers announcing a new customer inquiry. -
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Axosoft
Axosoft
$250 per yearAxosoft Release Planner makes it easier to plan sprints efficiently. It allows you to see the capabilities of your sprint, team and team members, and then assign work accordingly. Axosoft's CardView allows you to visualize progress. This interactive kanban board lets you customize and edit item cards and add work logs. You can also see work-in progress limits. When you have the right metrics, you can release on time. The Axosoft custom dashboards give you a quick overview of your velocity, expected ship date, and other relevant metrics. You can convert emails into support tickets, reply from within Axosoft, track customer conversations, and turn them into support tickets. You can create unlimited Wiki pages to test cases and documentation and link them from Axosoft Items for quick reference. Your customers can create and edit tickets using a custom Portal without having to pay Axosoft accounts. Software developers will find a powerful and complete set of tools. -
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BigPanda
BigPanda
All data sources, including topology, monitoring, change, and observation tools, are aggregated. BigPanda's Open Box Machine Learning will combine the data into a limited number of actionable insights. This allows incidents to be detected as they occur, before they become outages. Automatically identifying the root cause of problems can speed up incident and outage resolution. BigPanda identifies both root cause changes and infrastructure-related root causes. Rapidly resolve outages and incidents. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. Every company's lifeblood is its applications and cloud services. Everyone is affected when there is an outage. BigPanda consolidates AIOps market leadership with $190M in funding and a $1.2B valuation -
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Zoho Desk
Zoho
$12.00 per user per month 17 RatingsInstant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure. -
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WebIssues
WebIssues
WebIssues, an open-source, multi-platform system that allows for team collaboration and issue tracking, is available as a free download. It can be used to store and share issues, as well as file attachments and comments. It is simple to install and use, but it has many capabilities and can be customized. It includes an integrated web client. It requires PHP 5.6 and a MySQL, PostgreSQL, or SQL Server database. The desktop client application can be used on Windows, Mac, and Linux. It requires version 2.0 WebIssues Server. For more information on installing and using WebIssues, please refer to the WebIssues guide. For support issues related to WebIssues please visit the Support forum. You can submit ideas and suggestions via the Feature requests forum. To submit bugs, use the Issues tracker at GitHub. Join the WebIssues Team to contribute to the project. -
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Jixee
Jixee
$19 per monthThe task & issue module contains information about version control and commits. You can create a snippet to share code or text with your colleagues. More than 100 languages are supported. Attach unlimited files, images, and documents to tasks & issues. All history can be viewed from the task & issues module. You can see who completed a task, and when it was made available for production. Jixee is a task- and communication hub that simplifies the workflow of your dev team. Our mission is to allow developers to focus on software development and not task management. Our goal is to create a great product and an amazing user experience for developers so they can get on with their work. Clear communication is key to building great software. Jixee is your hub, connecting your favorite tasks and communication tools into a single experience. Jixee can integrate with your existing services. To create your own unique workflow, integrate your developer tools. -
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ExtraView
ExtraView
$400 one-time paymentExtraView is an enterprise platform that implements business process management, global management systems for CAPA and adverse event reporting, bug and defect tracking and change management. It also provides customer support, helpdesk and field audit capabilities, as well as other workflow and issue management systems. You can use standard solutions or create your own. You can use it as a cloud-based service or on your own servers. It is easy to set up, but provides a platform for fully validated systems like incident management, CAPA and adverse event reporting. Implement bug-tracking, customer service, requirements management, change management, and other issue-tracking tools. The full-featured, free, and downloadable version is available to many customers! Learn how financial companies can implement systems that regulate and manage audit systems, provide corporate governance, and manage risk. -
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ActionTracker
SurveySquare.com
$195 per monthCustomers can make purchases online or in your brick and mortar store. They can also chat online or over the phone. Field service technicians perform onsite services and fill out a questionnaire. A student completes a class. A survey is completed online, on paper, or on mobile devices by your customer or employee. Once completed, the responses update the ActionTracker™, based on their score or response, assign a manager, notify key stakeholders via email, and so forth. ActionTracker™, which tracks all customer/employee communications, captures resolution activities including attachments, takes notes into the Action Item and schedules meetings through Microsoft Outlook integration, will effectively keep track of all communications. To track the life cycle, create status codes. Keep updating your open action items until they become complete. Once they are marked as complete, they cannot be modified. For a complete audit trail, each activity is date/time stamped and signed by the user. -
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Ticketing As A Service
TeamsWork
$8.75/Organization/ Month Microsoft Teams Certified Ticketing System to manage bug, incident and service requests. Ticketing as a Service increases efficiency by organizing incidents, requests and other information. It allows teams to provide great service while reducing wasted time and lost work. Microsoft 365 certification ensures that data is managed in a secure, confidential and compliant manner. Key benefits: - Maintains records, helps prioritise, speeds up resolution and tracks performance. Ideal for any team, including HR, Marketing and Legal, IT and more. Key Features: - Ticket Management, Chatbot Notifications, Custom Fields, Export Options, Unlimited Users, and Support for External Users via Email. Multi-language Support: English, French German, Korean, Indonesian and more. - Integrated with Microsoft Teams : intuitive UI, multichannel, SSO and ready for analytics. -
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ezdesk
ency Consulting
ezdesk is a comprehensive platform that allows businesses to offer exceptional customer service and manage customer issues, requests, and inquiries. This tool is vital for businesses of any size to improve customer satisfaction, streamline processes, and maintain positive brand image. AI algorithms can automatically categorize and tag incoming tickets according to their content. This allows for better organization and prioritization. AI can predict high-ticket periods by analyzing historical data. This allows support teams to allocate resources and manage staffing levels proactively. AI algorithms can intelligently route tickets to the appropriate department or agent depending on the nature of their issue. -
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Sidequest
Sidequest
$1.50 per user per monthSidequest brings together the best of both the worlds and industry-grade problem management to your workplace. You can send, receive, and track your personal and team tasks. You should always have a common understanding of the status of tasks so that you don't need to wonder "Is it done?" Is it still pending Who is responsible for it? What is the deadline? Make use of native Slack threads for communication right within tasks, creating a shared task history that reduces ambiguity and creating a sense of community. Each Slack workspace member should be given a personal task box. You can also set up additional channels to share inboxes - these are great for IT and HR. -
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LightCat
LightCat
$9 per user, per monthYour team's edge is product knowledge. This knowledge takes time. It's easy to make notes in LightCat. In LightCat, you Scribble. These "scribbles", can then be connected to create the tree of knowledge. You can embed charts, videos, and Figma boards. It is easy to build the knowledge tree. Simply add a tag or note to the knowledge tree. That's all there is to it. The tags act like edges on a graph, connecting the documents. The scribble is now embedded in every document that has the tag. LightCat allows you to create features and user stories using scribbles - also known as "tickets". Convert the entire Scribble into one feature. You can map different lines to different features, or convert the entire Scribble into one feature. Soon, you'll be able push the tickets to JIRA. LightCat is a powerful WYSIWYG markdown editor. It is easy to create professional-looking Product Documentation. Keep everyone on the same page. LightCat offers a powerful Product Decision Framework, Storyboard. Storyboard is flexible as a spreadsheet, but powerful as an algorithm. -
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AuditFindings.com
AuditFindings.com
$99.00/month AuditFindings makes it easier to track, assign, and solve audit issues efficiently. AuditFindings is a robust audit management software that helps compliance and audit departments save time and increase productivity. AuditFindings eliminates the need for spreadsheets to track and manage audit issues. The platform allows for central management of all audit issues. It features social commenting, robust reporting and issue tagging. Import/export capabilities are also available. A user-friendly dashboard is also available. Issue assignment and automatic notifications are also offered. -
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EasyQA
ThinkMobiles
$10 per user per monthEasyQA Software Development Kit can detect and fix crashes in Android or iOS mobile apps Save time You don't need to reproduce the crash in order to determine its cause. Just send it to the Crashes Page within your project and review all details with a log file Delete duplicated crashes If you are unable to debug your code or know of the crash and don't wish him to appear in your system, click on the Delete button Check log files on your phone If your application crashes, restart it. Click on the notification to confirm. You can instantly check the log file to determine the root cause. -
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Yodiz
VizTrend
$5.00/month/ user Work efficiently by getting a complete view of your team's capabilities. Plan customer projects, team resources, and individual workload. Real-time engagement capabilities, including notifications, comments, and tagging for better collaboration. Prioritize and easily organize customer requirements into epics, stories, and tasks. Forget manual tracking. Set goals and track them with ease using powerful dashboards, real-time notifications and in-depth analytics. Integration with email, help desk software and other channels is easy to achieve to bring the development teams closer to customers. Smart analytics that provide in-depth understanding, forecasting and actionable insights. Customize to suit your needs. Integrate your existing workflow for maximum efficiency, increased visibility and faster delivery. Integrate Yodiz into all your favorite applications to increase your efficiency. Everything is covered, from customer support systems to tracking time. -
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Helix IM
Perforce
It can be difficult to keep track of everything with free bug tracking tools. Helix ALM makes it easy for you to track, prioritize, create, and resolve problems. This allows you to release better software quicker. You can track progress on issues and track results with dashboards, task boards, customizable reports, and task boards. You can also use search and issue filters to quickly find the issue you are looking for. This issue tracking tool can automatically calculate risks and prioritize issues. You will feel confident that you are paying attention to the most critical issues, defects, or customer requests first. Your customers' feedback matters. However, you must be able prioritize feature requests and bugs from your customers. You won't neglect issues. To limit the time issues can remain unresolved, you will be able to establish time-based escalation guidelines. -
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Marker.io
Marker
$39 per monthEveryone can easily report bugs. You can collect feedback from clients and your team without making developers crazy. Your clients and internal team can mark up bugs, ideas, and feedback on your site. It's similar to drawing on your screen with a marker. You can't track feedback in chat messages, emails, or meeting notes. You can easily gather bug reports within your existing issue tracker. Your developers can reproduce bugs faster by not asking reporters for technical data. This is the best way to report and collect bugs. -
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RC On-Track Issue Management
Roundedcube
RC On-Track issue management allows you to track and manage enhancement requests, product changes, and reported defects from submission until resolution. RC On-Track is commonly used for web development, software development, IT support. However, it can also be used in other industries. You can easily set up your own web server. Administrative users can create projects and assign users to the appropriate roles. This allows you to report issues and track them throughout their lifecycle, from being reported to assigned to closed. To manage support, product management, or development projects you can create as many projects as you like. You can set different security levels to control who has access to what. Attach files to log issues to better explain a bug and illustrate a request. You can comment on issues and view the entire history of issues. -
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Trac
Edgewall Software
Trac is a web-based software development project management system that combines a wiki and issue tracking system. Trac is a web-based software project management system that uses a minimalistic approach. Our mission is to help developers create great software and stay out of the way. Trac should not impose any restrictions on a team's existing development process or policies. Trac allows wiki marking up in issue descriptions and commit messages, creating seamless references between bugs and tasks, files, changesets, files, and wiki pages. The timeline displays all past and current events in order. This makes it easy to track progress and get an overview of the project. The roadmap lists the next milestones and shows the route ahead. Trac comes with a built-in Wiki system that you can use to organize knowledge and information in a flexible way. Pages can be created using an intuitive and simple textual markup. -
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Salesforce Service Cloud
Salesforce Service Cloud
$75.00/month/ user Salesforce Service Cloud can deliver better and more personalized customer service. Salesforce Service Cloud is the world's #1 customer support software. It offers a wide range of features that enable businesses to support customers via any channel they choose, including email, chat, phone, or SMS messaging. Lightning console, case management and omni routing are some of the top features. Telephony integration, video chat and social customer service are also available. -
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Civita App
Rattle Tech
$249.99 per monthWe help communities connect and engage with their local governments in better ways. We can help you build goodwill and engage with your community. Your app will be launched for Android and iOS in approximately 30 days. We will also customize it to meet your city's branding requirements. We can also help you to manage issues and work orders. All items that are reported in the app will be automatically posted to our web portal. You can view, assign and update work orders. This system makes it easier to access information that is scattered throughout your agency. It also makes processes more efficient and less costly. This system is ideal for your field reps because it is mobile-friendly and all reported items can be tied into Google maps. -
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AlertOps
AlertOps
$0.00/month/ user AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter. -
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SutiDesk
SutiSoft
SutiDesk, an online helpdesk software that is easy to use, is designed for customer support in any organization. Its intuitive and collaborative design allows customers to resolve their issues quickly and effectively while giving them complete control over all support requests and questions. SutiDesk allows companies to track and manage support tickets and all related activities through a single platform. SutiDesk can be deployed quickly and requires no installation. -
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ArcTicketing
Archarina
ArcTicketing organizes, prioritizes and forwards tickets to the appropriate customer agent. You only need to set up the assignment rules. You can expect a quick turnaround! Download the performance report to measure the quality and completeness in resolving tickets. The average time it takes to resolve a ticket can be found in the performance report. You can add users and define their roles. This will allow you to identify their capabilities, the tickets they attend, and the functionalities that they would be able to see. Your SLAs should clearly mention the tickets that must be attended immediately and those that can wait. -
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ManageEngine ServiceDesk Plus
ManageEngine
$120.00/year/ user Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions. -
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Spiceworks IT Help Desk
Spiceworks
The cloud help desk is already set up for you. Your help desk software is available online in the cloud. This means that there is no need to set up servers or maintain them. Sign up now and you're good to go! Monitors, alerts and custom ticket attributes make your job easier. Get help desk reports that include key information such as updates on ticket status and labor statistics by organization. Remote employees can be supported by remote workers by starting a secure remote support session right from their help desk tickets. Not always at your desk? No problem! No problem! Spiceworks Help Desk Mobile App delivers the most popular ticket updates and push notifications directly to your smartphone or tablet. -
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HelpDesk will help you improve your customer service. It makes it easy to manage customer messages. To simplify your support tasks, organize all your tickets in one simple-to-use system. Friendly customer service will increase brand loyalty. To build stronger relationships with customers, send contextual and personalized messages. HelpDesk's features can help you save time. HelpDesk's built-in tools make it easy to solve tickets and speed up your response time. Collaborate with your colleagues. HelpDesk allows you to communicate with your team from within the app. To gain more insight, analyze feedback. To learn more about your customers' needs, let them rate your responses. Work on desktop, mobile. Web-based HelpDesk app works in a browser. Support your customers from any device. For 14 days, you can try HelpDesk free of charge.
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SPoTS
LegendSoft
SPoTS is a browser-based software program that tracks dynamic and actionable business information. SPoTS is particularly useful for small and mid-sized businesses who don't want to manage their information systems or are too busy or focused to do so. SPoTS is more than just a trouble ticketing software. SPoTS customers are almost all in industries or fields that are not related to Information Systems and Information Technology. SPoTS is used for customer relationship management (CRM), trouble ticketing, issue tracking and issue tracking due to its flexibility. LegendSoft, Inc., an Application Service Provider, (ASP) and a provider software consulting services to both private and public companies in Atlanta, Georgia, developed and operates SPoTS®. -
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ServiceWise
TechExcel
TechExcel's ServiceWise is a cloud-based, secure information technology service management (ITSM) software solution. It implements ITIL workflow standards to streamline processes and streamlines business operations. This software suite for IT service management and help desk is flexible and scalable. It offers powerful features such as smart ticketing, events, tasks, forms, surveys, workflow, self-service and escalations, analytics, reporting, and analytics. -
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Agiloft Service Desk Suite
Agiloft
$0 2 RatingsThe top-rated Service Desk suite will help you bring agility and efficiency to your support operations. Agiloft's Service Desk Suite offers fully integrated applications that allow IT teams to have complete control over all processes. It includes customer support and RMA management, IT ticketing, internal help desk, asset and change management, ITIL and ITSM. -
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DevRev
DevRev
$9.99 per monthA neural engine that is lightning fast for next-generation software development and customer support. Bring the power of LLMs to rebuild your relationship. The auto route, collaboration, and triage are used to solve customer problems in real time. Modern AI can elevate your support team and help you deflect customer questions. Connect your development teams to the impact of their sprints. Get feedback on product improvements and triage customer signals. One shared view for software development and customer support. Live chat, support tickets, and engineering issues all on one platform. Custom objects, views and more allow you to personalize your experience. Extend your experience using APIs and Webhooks. Automate your own workflows, test them, deploy them, and then publish them. Map your work, customers and product data into one system. Modern stack with cloud-native scaling for millions of users. Text, audio and video in real-time and consumer grade. Enterprise-grade compliance and security. -
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N-able MSP Manager
N-able
You are in this business to make money and provide exceptional IT service. Too often, help desk software can eat into profits by tying up engineers in overhead. N-able MSPManager™, breaks this pattern by allowing you to capture the essential elements you need without getting bogged down in minutia. MSP Manager allows you to provide value that keeps clients happy. All of your customer information is accessible from one IT service management software. Your own customer portal makes it easy for customers. With clear dashboards and reports, you can keep track of the health of your business. Our MSP Manager mobile app helps you quickly solve problems. Simple scheduling makes logistics easy. Quick ticketing allows you to get back to work and captures the essentials. Your business will be affected by every minute an engineer spends on a ticket adding unnecessary details. These costs can add up over time. -
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Built for Multi-store Retail & Restaurant Brands - Taqtics provides a comprehensive management platform to help brands ensure compliant and consistent store operations. Key Benefits • Digitize and automate to improve productivity and communication. • Consistent Experiences for Customers: Maintain a consistent look and feel, as well as service. • Effective Operations Management - Manage the day-to-day operation of multiple stores. All-in-One software solution - • Task & Checklist Manager • Digital Audits & Reports • Issue Ticketing • Visual Merchandising Execution • Training & Assessments Asset Management Attendance Tracking Live Chat • Notice Board Taqtics helps retail and restaurant brands gain visibility and control over their daily operations. This allows them to make better business decisions, streamline processes, increase productivity, as well as ensure consistency in store operations.
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Bugzero
WEBsina
$100 one-time paymentBugzero's change management issue tracking software allows enterprises to track and follow the progress of each problem or issue until it is resolved. Bugzero allows users to identify any type of issue, from simple customer questions or requests to detailed technical reports about an error or problem. This software can be used internally or externally, intranet and internet. It can be used by software developers, testers, manufacturers for customer tracking and bug tracking, as well as IT help desks and any other service providers for trouble ticketing. Bugzero is a web-based, enterprise-grade, cost-effective, scalable solution that increases teamwork efficiency. It allows users to report issues, track progress towards resolution, and identify the person responsible for the issue. It is simple to use and flexible enough to adapt to an organization's business processes and workflows. It works. -
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Elasticsearch
Elastic
1 RatingElastic is a search company. Elasticsearch, Kibana Beats, Logstash, and Elasticsearch are the founders of the ElasticStack. These SaaS offerings allow data to be used in real-time and at scale for analytics, security, search, logging, security, and search. Elastic has over 100,000 members in 45 countries. Elastic's products have been downloaded more than 400 million times since their initial release. Today, thousands of organizations including Cisco, eBay and Dell, Goldman Sachs and Groupon, HP and Microsoft, as well as Netflix, Uber, Verizon and Yelp use Elastic Stack and Elastic Cloud to power mission critical systems that generate new revenue opportunities and huge cost savings. Elastic is headquartered in Amsterdam, The Netherlands and Mountain View, California. It has more than 1,000 employees in over 35 countries. -
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Tickd
CodeArcs
$15.00/month Tickd is a web-based tool that allows you to manage your projects. It's simple and powerful. Tickd is a web-based tool that can help you manage your projects, no matter how small or large. It integrates with your existing tools like email and Slack and is mobile-friendly, removing any barriers to free flow of communication. Tickd is a cost-effective solution for your business, built on a secure and scalable platform. Register now to get a free trial -
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Codegiant
Codegiant
$9 per user per monthWith the Codegiant platform, thousands of teams plan, build and release their software. We focus on a simplified DevOps experience that allows teams to use tools from different vendors without having to assemble them. Codegiant can be used to manage high-concurrent workloads. It can also plug-in with your existing AWS, GCP (and many other) networks while still maintaining compliance. Codegiant can be installed on your network without any maintenance headaches. For teams who prefer a Kanban-style workflow. You can customize boards and cards to suit any workflow. Increase productivity by tracking and assigning tasks. For teams that prefer Agile workflows. You can create epics, sprints and add tasks to your backlog. You can choose between story points and time tracking, and you can customize your sprint boards to suit your workflow. Keep track of your project goals, by sprint or epic. Get a complete picture of your team's position by planning ahead. To plan for the future, measure bandwidth among your team members. -
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Alcea BugTrack
Alcea Tracking Solutions by Alcea Technologies Inc.
Alcea BugTrack gives your dev team the ability track bugs, coordinate development projects, and manage the change process within the organization. It ensures that your organization's development process follows a consistent and structured process. Alcea is a platform that allows your organization to collaborate effectively, increase productivity, and ensure that your business processes get resolved. Everyone in the team will know who is doing what, when it is possible to resolve the problem. There is no need to meet and there is no duplication of effort. You can customize the look of your system and collect the information you need. Access to the Internet allows you to access information at any time, from anywhere. It is easy to understand and doesn't require a steep learning curve. Integration of SOAP and REST APIs. -
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Z-Stream
Z-Stream
$10 per monthZ-Stream provides everything agile teams need to function more efficiently, from planning to reports. Z-Stream makes it easy to plan, organize and deliver projects. Z-Stream is more than a tool. It's a mindset that encourages disciplined project management, teamwork and product development. The core of agile project management is the board. Z-Stream offers two types of Kanban and Sprint boards. You can choose the iteration view that best suits your needs and visualize your workflow using customizable agile boards. You can keep track of the overall status of your Iteration, add and remove tasks, and more. You can manage the entire process however you like. Z-Stream releases help your team plan, track, and organize the development process. They also allow you to create different Sprint and Kanban iterations. Use customizable timesheets to keep track of your team's activities.