SPoTS Description
SPoTS is a browser-based software program that tracks dynamic and actionable business information. SPoTS is particularly useful for small and mid-sized businesses who don't want to manage their information systems or are too busy or focused to do so. SPoTS is more than just a trouble ticketing software. SPoTS customers are almost all in industries or fields that are not related to Information Systems and Information Technology. SPoTS is used for customer relationship management (CRM), trouble ticketing, issue tracking and issue tracking due to its flexibility. LegendSoft, Inc., an Application Service Provider, (ASP) and a provider software consulting services to both private and public companies in Atlanta, Georgia, developed and operates SPoTS®.
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- In-session system diagnostics
- Reboot/reconnect
- Admin mode
- File transfer
- Multi-session handling
- and many more
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Integrations
Company Details
Company:
LegendSoft
Website:
www.troubleticketsoftware.com
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Product Details
Platforms
SaaS
SPoTS Features and Options
Issue Tracking Software
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
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