Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Ultatel is a recognized industry leader in business communications. With the power of cloud VoIP technology, we help businesses to be more productive and connect with their customers wherever they are.
Our plans come fully customizable and scalable with unlimited Calling, SMS, Fax, Chat, Video & 40+ Advanced Features.
The best part is, there are no hidden fees or charges! Thanks to our Transparent Pricing model, what you see is what you pay (unlike some other vendors).
A Gartner Category Leader and G2 High Performer, Ultatel aims to provide a unified communications platform that adapts to your companies' needs. Powered by our FlexScale technology, you can scale up or down seamlessly and instantly with no downtime or penalty.
Furthermore, our Award-Winning Customer Support department is there for you 24/7/365. With a 94% first-contact resolution, you'll have the peace of mind of being connected beyond limits.
Contact us today and schedule your discovery call or demo.
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BugHerd
BugHerd is recognized as the easiest visual feedback and bug tracking tool available for websites, favored by numerous outstanding teams globally for managing their online projects effectively.
With BugHerd, you can effortlessly point and click to provide client feedback directly on your site, all without any restrictions on project numbers.
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🌟BugHerd simplifies the process into three straightforward steps:🌟
1. Use the user-friendly browser extension to attach feedback directly to elements on your webpage.
2. Automatically, all feedback pins come with contextual metadata that includes details such as browser type, operating system, screen size, resolution, selector information, and much more.
3. Feedback is converted into task cards immediately, facilitating efficient workflow management.
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Say goodbye to cumbersome emails, tedious spreadsheets, and unnecessary stress. You can begin your journey in just a few minutes with a complimentary 14-day trial, ensuring a smooth transition to streamlined project management.
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Jira
Jira is a project management tool that allows you to plan and track the work of your entire team.
Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.
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