Luminello Description

All the features you would expect from an EMR include integrated insurance and credit card billing as well as E-rx/EPCS integration with PDMP. The EMR also offers e-labs and telehealth. It also has group functionality (in beta) that is elegant and user-friendly. Our groups functionality (now in beta), is available for clinics and groups of all sizes. It includes a master calendar and financial reports, advanced permissioning, branches for multiple locations, as well as a master calendar and financial reports. All this at very competitive rates. Your group will also receive dedicated customer support and plenty of onboarding and training. Your public profile is your main online presence. Premium subscribers get a prescreen form that will save you hours when calling new patients. You can use our pre-built policies templates for e-signatures and questionnaires to prefill intakes. Or, you can create your own to reuse. With a single click, you can add secure messages to your chart. Text snippets, pre-built templates and custom templates make it easier to finish notes quickly.

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AZZLY Rize is the premier clinical and business platform for addiction treatment and mental health organizations. As a modern technology platform, AZZLY Rize is a system that can scale with you. Use as little or as many of the features and functions available based on your program and staff needs. Key features for OUTPATIENT Programs include e-check-in, scheduling, appointment reminder, Zoom telehealth, treatment plans, progress notes, assessments and surveys. For RESIDENTIAL Programs: census, medication management, bed board, withdrawal management, DrFirst e-prescribing, EPCS, PDMP and labs. For all Programs: alerts, patient engagement, 5 star implementation and support services, and seamless electronic billing and claims submission. As a true all-in-one platform, we empower treatment centers to take control of their compliance and revenue cycle management and reporting requirements. As a purpose-built tool for mental health and substance use disorder programs, we offer a flexible pricing plan to replace dated technology. Use our compliant Master Library of Forms or we configure your documentation forms to match what you use today. Hosted in Microsoft Azure Private Cloud Network for added security and HIPAA privacy.
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Pricing

Pricing Starts At:
$29 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Luminello
Year Founded:
2013
Headquarters:
United States
Website:
luminello.com

Media

Play Video Luminello Screenshot 1 Luminello Screenshot 2
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online

Luminello Features and Options

Mental Health Software

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Luminello User Reviews

Write a Review
  • Name: LISA W.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A Sham

    Date: Dec 21 2023

    Summary: This is not a full fledged EMR as far as billing goes and they are totally misrepresenting their product.

    Positive: Clinical side works OK. The product as far as notes and integration with Dr First works OK but it took forever to get providers linked up with prescribing and EPCS.

    Negative: My Company, Progressive Psychiatric Services, previously used Luminello as a sole provider. We signed up again and were told systems would be effective as of 10/10/23 when we started sending billing through Luminello. Since that time, we have not gotten ANY ERAs, so I am unable to reconcile any billing for the past 11 weeks- . Many of the claims have also been stalled, the templates for billing were set up improperly, even though my biller requested to do it, so reimbursements have also been markedly lower. I have begged, pleaded - done everything I have been asked to do. My business, totally in the black when we signed up, is on its knees, having lost over $54K from what would be our normally revenue, and being unable to send invoices. Our finances are in a shambles.
    Today I asked for a meeting to help me MANUALLY apply those payments that come through on the insurance websites- and discover there is no way to do this in Luminello.
    We keep being redirected to the same two group support people and there have been no answers and no improvement- keep being told that it is Change healthcare, whereas they refer us back to Luminello. When we signed up, we were never even told that out billing would be going out through APEX EDI, but that ERAs would return through Change Healthcare- and as they never have, this is not even working.
    I don't see how this product can legally be marketed as doing any billing, the way it stands. This is a travesty.

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