Juphy Description
Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.
Juphy Alternatives
Boostero is a social media marketing (SMM) panel, a single dashboard where creators, brands, and agencies grow across 23+ platforms including Instagram, TikTok, YouTube, Facebook, X, Spotify, Telegram and LinkedIn. Followers, likes, views and engagement are ordered from one place instead of one network at a time.
Operating since 2020 from Delaware, Boostero has delivered over 12 million orders for 211,000 registered users in 125+ countries, across 1,600 services, with localized pages for 19 markets and 16 languages plus English.
What separates it is what is visible before you pay: the price per 1,000, the minimum and maximum order, the refill terms and an average delivery time computed from completed orders are all shown on the service itself, not promised site-wide. Ordering needs a public link or username, never a password.
Key features:
23+ platforms and 1,600 services in one dashboard
Service quality tiers and refill terms stated on each service before checkout
Average delivery time shown per service, computed from completed orders
REST API with ten documented calls and examples in PHP, Python, Node and curl
White-label child panels for agencies and resellers
Payments: cards, PayPal, cryptocurrency, Payoneer
24/7 support via Telegram, email and the ticket system
Encrypted checkout, no password required
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Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Socialboards
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
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Swat.io
Managing social media goes beyond amusing cat memes and trendy dance clips. In the role of a social media manager, it’s essential to monitor deadlines and approval workflows while adapting swiftly to changes to maintain community satisfaction. This task can be quite challenging at times. Since 2010, we have been dedicated to addressing the needs of professional social media teams. Whether you're a solo entrepreneur or a large multinational corporation, having clear processes is crucial for optimizing time spent on essential social media management activities. Presently, over 17,000 users trust our knowledge and tools. With Swat.io Publisher, you can effortlessly create and schedule posts aligned with your social media strategy. Additionally, Swat.io Inbox acts as a centralized platform for managing comments, mentions, private messages, and reviews from your audience. The days of shared logins are over, as Swat.io ensures everyone has the necessary access to all relevant channels. Feedback is now more straightforward than ever with streamlined release processes and internal notes, significantly enhancing collaboration within teams. Ultimately, our tools are designed to empower social media managers to work more efficiently and effectively.
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Pricing
Pricing Starts At:
$39 per month
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Juphy
Year Founded:
2018
Headquarters:
Turkey
Website:
www.juphy.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Webinars
Customer Support
Live Rep (24/7)
Juphy Features and Options
Social Media Management Software
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
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