• Name: Cody H.
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It is nice but has some issues to work out.

    Date: Sep 14 2020

    Summary: Overall there are some issues but it is the best software to use while I am attending online class. Looking at other software it seems cluttered and a mess to use.

    Positive: I really like how it allows me to connect with my teachers and education. It is easy to use and allows to re-upload past meetings. This is a nice feature that I use to go back over lessons when I might have missed something.

    Negative: When using the past meetings feature I notice that it is very glitchy. Having to scrub though the video to find a certain part has a ton of lag.

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  • Name: Jason B.
    Job Title: Customer Marketing Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The Standard in Online Meetings for a Reason

    Date: Sep 10 2020

    Summary: Overall, my experience with Zoom has been excellent. I know there were earlier security concerns, although those seem to have been resolved. I hope they continue to provide more guidance and documentation as they improve the system, but it's still currently the easiest video meeting program to use.

    Positive: Zoom is incredibly easy to use, but it's still pretty feature-rich. Providing users with personal meeting room links allows anyone to gather people online quickly, and screen sharing and session recording are intuitive.

    Negative: While I appreciate that Zoom regularly updates its software, those updates sometimes lead to UI changes that can throw off users. Not all of these changes are explained, and really useful features like the settings to optimize sharing video clips at high quality are buried at the bottom of the sharing screen.

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  • Name: Anirudh S.
    Job Title: Operations
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The only vc software with all features.

    Date: Aug 22 2020

    Summary: Overall for coordinating with multiple clients and staff members at a place, Zoom is best. Its file sharing option helps in maintaining records, minutes of meeting, multiple user selection, group chat is some of the basic features which helps in business operations smoothly.

    Positive: In current situation, Zoom helps in connecting with all the clients and customers without physical meeting. We can easily share the audio, video and even the files. It also helps in screen sharing which helps in technical solution if faced by customer.

    Negative: Video will be blurred with network strength. Audio works fine. Remote user id saved and can be used later if not confirmed. Privacy issue may arise.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Veteran Peer support
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom Review

    Date: Aug 21 2020

    Summary: Overall I have gotten the hang of using Zoom. I like that I am able to use the browser feature to get in a Zoom meeting.

    Positive: I like Zoom because it's a great way to stay connected and be anywhere. I also enjoy the feature that it can easily be used for business or to connect with friends.

    Negative: What I didn't like is that at first it wasn't very user friendly. A friend was able to guide me through the process.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Director, Marketing
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Where we live and work for the moment

    Date: Aug 13 2020

    Summary: Overall, very happy with Zoom and I will continue to use it professionally and even personally to connect with family.

    Positive: The quality is unrivaled. I'm on a gotomeeting call right now and the quality isn't the same as Zoom. It's really easy to use, easy to integrate, use for webinars is easy.

    Negative: With the increasing use of software like this lately with COVID, they've had to pivot a lot with zoom bombing and activity like that, so I understand it, but they have changed the software and settings a lot which keeps me on my toes as someone leveraging the software for webinars.

    Read More...
  • Name: Mohammad S.
    Job Title: Intern
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A great platform for video calls!

    Date: Aug 06 2020

    Summary: I would recommend Zoom to my friends as is it really convenient, easy to handle, and call your friends and families. They have been doing very well in the market and are trying to be leaders in the offers they service.

    Positive: I loved the way it is designed to make lives simpler for people, a very convenient app to use even without making an account and by just using the login credentials received from the host. The application has reunited friends and family throughout the pandemic and has played a major role during the pandemic that none of us could notice.

    Negative: The free version does not allow to be used after a certain time limit for a certain call. Not as user friendly as other apps.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Digital Marketer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The master of video conference apps

    Date: Jul 20 2020

    Summary: Great app for meetings and video calls. Has many features that other conferencing apps lack. It is also cross-platform, which is great. Paid version isn't very expensive either.

    Positive: • You don't need an account to join a meeting
    • Nice intuitive interface
    • Simple features like raising hands, thumbs up, clap etc. gives a good overall experience.
    • Great video quality
    • The presenter can disable others from unmuting or presenting, which is a nice additional feature
    • Free version isn't very limited

    Negative: • Literally anybody with the meeting link can join, which raises security issues.
    • Sometimes the audio lags a bit
    • Easily drains battery power

    Read More...
  • Name: Aqeel A.
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Video calls have never been better.

    Edited: Jul 08 2020

    Summary: It's a good app for holding meetings and conferences for both businesses and personal uses. Security issues maybe a concern for some, but otherwise it provides a good experience overall.

    Positive: - Allows up to 100 participants in a meeting.
    - Support for screen sharing.
    - Easy to create or join a meeting.
    - Allows inline replies in chats.
    - Record the whole session.

    Negative: - Privacy and security issues.
    - Outdated UI
    - Anyone can edit the screen which makes it very much prone to be misused.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Data Analyst
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable with video conferencing and chats

    Date: Jul 06 2020

    Summary: Its budget friendly software to use.
    Reliable with video conferencing which makes online meeting successful.
    Screen sharing makes presentations easy with users at different locations.

    Positive: The chats are incredible with files sharing and messaging.
    Video conferencing makes online meeting successful.
    It's cost effective.

    Negative: Reliable with video conferencing with clients from anywhere anytime.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Senior Engineer, Customer Experience
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom is good, but the API is great for your business

    Date: Jun 20 2020

    Summary: The Zoom API for your business is huge. It allows you to create Zoom meetings from your website forms, apps, or other services, like G Suite. Our team is now able to easily generate Zoom meetings based on calendar availability. We also allow our clients to schedule future meetings to facility online depositions. One click and done.

    Documentation is acceptable, but not great.

    The meeting recording features are vanilla and not great.

    Positive: The Zoom API for your business is huge.
    There is no easier to use meeting platform.
    The quality is steady.

    Negative: There is no option to host multiple meetings simultaneously. This means every person can only host one meeting at a time.

    The meeting recording feature focuses on the presenter. If a Speaker shares a screen, the meeting will record the Speaker as a small, picture-in-picture window. This happens even if you're setup to use Dual Monitors and can see both the Speaker and the Shared Screen, one on each screen.

    Read More...
  • Name: Emaan B.
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom review

    Date: Jun 09 2020

    Summary: I like Zoom. I used it for school initially but have even used it for lots of family meetings etc. Very popular app for a reason!

    Positive: Doesn’t lag. Meetings can hold A LOT of participants. Had about 500 people at once. Easy to use. Can use on lots of different types of devices. Good privacy due to passwords. Breakout rooms is a nice idea.

    Negative: When you use the pen tool on your screen, it goes on everyone’s screen as well... learnt that the hard way. It would be better if only you could see it.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Review of Zoom Communications

    Date: Jun 08 2020

    Summary: Overall, the app was great to use. I would definitely recommend this app to anyone who is looking to conduct online meetings. Extremely smooth user experience.

    Positive: The app is easy to use and with the pandemic situation, the app has become widely accepted. The break out rooms feature is great.

    Negative: It does not work well with a weak internet connection and there is lag. Meetings with large groups of people require a stable connection.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: VFX Artist
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Efficient!

    Date: May 29 2020

    Summary: Decent experience and does what it says, i can efficiently connect to my clients family without any barriers.

    Positive: Simple to use and convenient user experience so far no problems.
    fun backgrounds to explore when you get bored in the call.

    Negative: It does bugs out sometimes when other users have a weak connection and also backgrounds sometimes crashes the apps.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Business Development
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Most Used App of 2020

    Date: May 26 2020

    Summary: Works good for what it is. Simple enough and I like that it’s easy to access if you don’t want the app.

    Positive: Well, I like that in the midst of a pandemic we have Zoom to rely on. It works fine for me, but sometimes has minor hiccups.

    Negative: Doesn’t always open the meetings easily on my desktop.

    Read More...
  • Name: Aman S.
    Job Title: Chartered Accountant
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    High quality video conferencing

    Date: May 24 2020

    Summary: Zoom gives you very high audio and video quality. It supports almost every operating system so no need to worry about compatibility. The user interface is very user friendly and I had no issue to figure out how to join or host. I loved the recording and screen sharing feature it's very practical and helpful. This app now become part of daily life. My recommendation you must try this app if you haven't it's great to use and feature packed platform.

    Positive: Zoom conference video calls are very high definition. It supports almost every operating system. This software is very convenient and very easy to use. You don't need to login if you want to join meeting so no need to worry about your personal details. It's free to use but for limited session. There is also record conference option you can easily record and watch later on. The user interface is great and easy to use.

    Negative: Free version should have more session time. Chatbox is little buggy it freezes sometimes. You need good internet speed for best experience

    Read More...