Best ZACsuite Alternatives in 2024

Find the top alternatives to ZACsuite currently available. Compare ratings, reviews, pricing, and features of ZACsuite alternatives in 2024. Slashdot lists the best ZACsuite alternatives on the market that offer competing products that are similar to ZACsuite. Sort through ZACsuite alternatives below to make the best choice for your needs

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    SurveyLegend Reviews
    Top Pick
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    SurveyLegend is the next generation of online surveys -- engaging, platform-independent, & beautiful. We empower individuals and companies to create beautiful, mobile-friendly surveys. You can create stunning surveys, forms and polls, polls, voting and questionnaires, NPS customer satisfaction, customer experience surveys, employee satisfaction surveys... using your computer or tablet. You can also customize the look of your survey with eye-catching graphics that are informative. Drag and drop is all you need to create questionnaires. It's never been easier to listen to customers, measure employee satisfaction, manage client experience, and maintain student & employee engagement. SurveyLegend is used by thousands of people all over the globe, including amazing companies like L'Oreal and Universal, Harvard, Greenpeace and Airbnb, as well as individuals and start-ups like CocaCola, Roche, Sony, Universal, Harvard, Greenpeace and Greenpeace.
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    Feedbackly Reviews
    Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.
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    CheckMarket Reviews

    CheckMarket

    CheckMarket

    $995 per year
    Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.
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    VirtlX Reviews

    VirtlX

    VirtlX

    $9.00 per month
    VirtlX, a SaaS solution that can be customized to support multi-industry business performance is available to all businesses. VirtlX provides a strong ROI and quantifiable deliverables & insight to help in decision-making towards a people-centric and successful business. A simple approach to employee and customer sentiment, as well as in-house training. Flexible commitment terms and cost-effective subscription model. To be successful in marketing, a company must understand customer engagement, feedback, experience, and loyalty patterns. VirtlX is a time-saving and cost-effective method that allows marketing personnel to gather these data points in real time and present this data in clear graphical formats. It has been proven that revenue growth is correlated with the Net Promoter Score (NPS), or Net Promoter Score (NPS). It is widely used by Fortune 500 companies as well as other organizations.
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    SurveyMonkey Reviews
    Top Pick

    SurveyMonkey

    SurveyMonkey

    $25 per user per month
    30 Ratings
    Global leader in survey software. 20 million questions are answered each day. You can keep your competitive edge by listening to your customers. Customer satisfaction surveys allow you to connect with multiple touchpoints to learn exactly what your customers want, expect, and need. Learn from your employees what is working and what isn't. You can conduct 360 reviews of employee satisfaction or send compliance quizzes. Employee surveys are great for anyone in HR and team leaders. You can tap into the thoughts of the world whenever you want. Market research surveys allow you to gather opinions from existing and potential customers, test concepts, measure brand awareness and more. Join the 98% of Fortune 500 companies that rely on SurveyMonkey People Powered Data.
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    Textline Reviews

    Textline

    Textline

    $59.97 per month
    Textline is a text messaging platform that allows businesses to communicate with customers and other business personnel. Business texting allows people to feel valued and is quick, friendly, and easy. Improve customer service and build stronger relationships. Customers want to be able to text you. Don't put them on hold. Let them contact you whenever they want, wherever they are. We allow for direct, two-way communication, even when you are talking to many people at once. Customer support is a team effort. Our platform was designed to encourage collaboration so that your team can do their best work. Textline allows you to keep track of all your conversations and customer information, which will allow you to monitor your team's progress, create a better process, measure progress, and monitor the performance of your customers. Set up your phone number, and organize your workspace. Have genuine conversations with customers. There are many of them. Use tools and features that are designed for teamwork to help you work efficiently.
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    bten Reviews
    Register your sales and we will send evaluation requests. We encourage your customers to share positive experiences with us and to contact you if they are unhappy. To show that you care about your customers, respond to them within the tool. Your client can give you valuable feedback about your company by giving you a positive or negative review. It doesn't have be a time-consuming and expensive task to build relationships with customers. Bten gives you communication tools that will help you increase your bottom line. Each step can be customized to suit your company and customized to retrieve the information you need. This will allow your patrons to have a positive experience that leads to increased revenue. People often talk about the importance and importance of customer service follow-through.
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    Alchemer Reviews
    Top Pick
    Alchemer provides the ideal customer, market, and employee feedback solution for any company that has outgrown SurveyMonkey or doesn't want the expense and complexities of Qualtrics. The Alchemer Platform is the fastest, easiest, most effective way to close the feedback loop with your customers and employees. Now you can collect the best feedback with Alchemer Survey and Alchemer Mobile and close the loop with Alchemer Workflow.
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    Resonate Reviews
    The customer experience platform that allows you scale customer-centricity across your organization. Brands can listen, learn, and delight customers. Over 10,000 frontline employees in leading companies are empowered. Global customer experiences on four continents. We have extensive experience in customer experience and have launched many successful feedback programs for marketing, customer service, digital, group operations, among other things. We also bring expertise from other domains to our partners to help them connect data across divisions and provide new insights that will create impact for their teams. The Resonate CX Platform is an end-to-end platform for customer experience management that is flexible and scale-friendly. This platform's analytical component is unique in that it visualizes customer data both structured and unstructured (e.g. Ratings and comments in one integrated environment
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    doopoll Reviews
    Create beautiful surveys that get three times more responses. You can track responses in real time. Autogenerated charts give you quick insights. Companies that actively survey customers see higher revenues, lower marketing costs, and outperform their competition. Doopoll allows you to get 3-4x more responses by your customers. Your staff will find it easy to provide feedback. Doopoll is anonymous by default, so you can keep an eye on the pulse of your organisation. We are all tired of hearing webinar presenters talk at us. You'll give us something exciting: real-time voting that is easy and fun for them. Our expertly written survey templates are available for customers, employees, and webinar attendees. Your team can collaborate with you to create, manage, and review your survey in real-time. Generate QR codes - great for events. Simply grab your phone camera and start the survey.
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    Clootrack Reviews

    Clootrack

    Clootrack Software Labs

    You can respond to customer perceptions quicker than ever before. Find and rank the top brand drivers. Brand equity is a competitive advantage. Find emerging trends in your industry. Make sure your marketing and positioning are in line with the latest trends. Discover your customer beliefs. Talking their language can strike a chord and make a lasting impression. Artificial Intelligence helps you to understand how customer perceptions can impact your brand.
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    Userpilot Reviews

    Userpilot

    Userpilot

    $249 per month
    Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.
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    Screeb Reviews

    Screeb

    Screeb

    €39 per month
    Screeb is a tool that helps you identify and trigger events and identifiers. It also helps you understand who is using your app: Power Users and people slipping away. You don't need to be overwhelmed by dashboards and metrics. Get a clear understanding of your users and what they want. Our Product-Led User Research helps you identify key improvement areas and take action sooner. You can either deploy Screeb natively to your web and mobile apps, or connect to Segment in order to use your existing tag plan. To help you act faster, share your insights and learnings with your customer success, daily product, or marketing tools.
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    Appcues Reviews

    Appcues

    Appcues

    $249 per month
    Turn your product into a growth engine. Your users expect frictionless, product-driven experiences. Appcues will help you grow your business faster. Appcues is a better user experience that leads to more profitable and faster growth. We created the Product-Led Growth Platform. Appcues makes it simple to deliver exceptional user experiences at large scale and unify your company around the product's greatest lever for growth. Appcues assists companies in delivering positive customer experiences and scalable business growth. Personalized onboarding experiences will impress users. Make a great impression. Engage, educate, and guide users to value quickly to onboard and activate them. Using prompts and walkthroughs that are timely and contextual will increase feature adoption and engagement.
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    Survey2Connect Reviews

    Survey2Connect

    Survey2Connect

    $25 per month
    Use the innovative and customer-experience-centric Survey2Connect platform to investigate your business challenges, analyze and explore viable solutions, and devise groundbreaking strategies. Find out how your stakeholders view your brand and analyze billions of data points to understand customer sentiment. Then take practical steps to grow your business sustainably. Continuously improve your market offerings, and give meaning to every customer interaction. Find out how your customers discover you, what they prefer to do business with, and how you can create great customer experiences to generate positive customer sentiments. S2C offers a variety of digital solutions that can be used to manage your off-field and on-field research activities. Digital data capture, analysis, and reporting reduces manual errors and process lags. AI-enabled analytics tools can identify data trends and generate data insights that are difficult to form manually.
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    BlueX Reviews
    It should be easy and enjoyable to create a survey to gather the information you need. BlueX allows anyone to create surveys however they like. It shouldn't take long to learn how to use new survey software. BlueX was designed to feel the same as other web apps so that you don't feel overwhelmed when creating surveys. You should use the same tool tab across all of your most used applications every day. You can use convenient features such as save & continue, progress bar and review before submitting in a responsive setting. Interactive reporting components can be embedded into questionnaires to take survey analytics to the next level. You can create the surveys you want, without worrying about documentation or tutorials. BlueX allows you to create surveys that are as simple or complex as you need. You only need a five-question survey? BlueX can help. BlueX can conduct a 50-question survey using advanced logic like conditional branching and piping or randomization.
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    Surveyapp Reviews

    Surveyapp

    Surveyapp

    $23.99 per month
    This is the fastest and most efficient way to get actionable feedback from customers and employees. Start in minutes. We have helped thousands of companies improve their customer experience and employee engagement. You can instantly gather feedback from your customers using a tablet or dedicated terminal. Even offline. You can collect data wherever you want, whether you are gathering customer feedback, collecting leads at an expo stand or conducting on-street market research. To find out what your customers and employees think, send out customized emails. Track any experience metric, including NPS and eNPS as well as CSAT and customer effort scores. SurveyKiosk is a fully managed, scalable feedback solution that captures real-time feedback from customers and employees at all touchpoints. Find out why your employees and customers are happy.
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    Skeepers Reviews
    SaaS solution to all your Customer Engagement needs, including marketing activation, management, and measuring ROI. We help brands to build a new, balanced relationship that allows them to thrive in a consumer-driven era. Solutions to improve the relationship between customers and brands. Transform customer experiences into business opportunities Companies can use our services to capture customer information and make data-driven decisions that will improve their business. Our turnkey solution will transform your customers into valuable contributors. We collect, analyze and disseminate customer reviews. Artificial intelligence can help you increase your shop and web sales. Send personalized campaigns to all channels to engage your customers. Organise shopping parties and individual shopping sessions via live video broadcasts on your ecommerce website and your social media networks.
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    SoluCX Reviews
    Our mission is to provide customers with a voice, so companies can offer better experiences. To be the company that provides the highest number of satisfaction surveys using technology and friendly forms. To be the best satisfaction survey platform available to companies, reducing friction and manual processes, and making it easy to access the results. Commitment to the company and co-workers. Simple and uncomplicated living is a way to value resources. The organization's survival, growth, and perpetuity can be ensured by the elf-development of its people, particularly through education through work. Entrepreneurship is a way to continuously improve product, work environment and internal processes. You should be focused on the results that add value to your organization.
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    Vantage Pulse Reviews
    You can easily set up a platform that is intuitive, user-friendly, and cost-effective for your employees. To gauge employee opinion about your company, run an eNPS survey. You can use the data to identify supporters and detractors. Compare engagement scores and user trends to determine if they are in line with the internal benchmarks within your organization. Continuous feedback is collected at regular intervals to obtain authentic data. Use the conversation feature to make appropriate actions. Categorised questions are quick, simple, and engaging, which reduces survey fatigue. Engage heatmaps allow you to take prompt action. Easy customization makes it easy to create, manage, and update employee-friendly survey templates on multiple platforms. Your workforce will love a quick and easy survey experience that takes no more than 5 minutes. Vantage Pulse is a survey tool that can be used by large and small organizations. It allows you to receive feedback that is tailored to your specific departments and teams.
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    SurveyXact Reviews

    SurveyXact

    Ramboll Management Consulting

    SurveyXact surveys are used by many companies to collect data. These companies often find it advantageous to automate data collection with SurveyXact's API solution. SurveyXact is the Scandinavian leader in creating questionnaire-based surveys. It is easy, secure, flexible, reliable, and guarantees to uncover new knowledge in a way which creates results. Our experienced employees are available to assist you if you have any questions. Our employees have more than 30 years experience in all types of questionnaires, both for government and private-owned companies. Our support staff are experts in SurveyXact and can help you out. We are available to answer your calls every weekday so you're never alone. You also get access to our courses when you purchase a SurveyXact license. It's easy to start your own surveys. The Scandinavian's most popular survey tool is used in numerous governmental and private-held organizations of all sizes, in all areas.
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    Reeview Reviews

    Reeview

    Reeview

    $49 per month
    Reeview leverages the power of behavioral psychology to help business owners get more reviews online from customers on a scale not seen before. Businesses can easily create a steady stream of positive reviews through the power of email, sms and automation. This will help them build a stronger reputation and increase their ranking, which will lead to more sales.
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    Medbridge Reviews
    Medbridge’s award-winning suite of online solutions for healthcare organizations and individual practitioners is paving the way for the future of healthcare, allowing organizations to meet the needs of every patient at every stage along the care continuum with exactly the right level of care at the right time. With education and engagement resources for practitioners and patients, reporting tools for organizations, and an integrated, all-in-one online platform to simplify access, Medbridge is uniquely positioned to improve population health on a global scale.
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    Konnect Insights Reviews

    Konnect Insights

    Konnect Insights

    $29 per user per month
    Konnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports.
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    Retamo Reviews

    Retamo

    Retamo

    €19 per account per month
    Retamo makes it easy to monitor, generate, and evaluate online customer ratings for your company. Get the best reputation possible on the Internet. Retamo can help you gain easy and effective benefits from your company's reviews. You can monitor the customer ratings of your company as well as those of your competitors on more than 50 rating portals. Encourage satisfied customers to leave positive ratings on the rating portals that interest them. Your company's online reputation will be strengthened. You will be able to gain more leads and customers. You can easily share positive reviews on social media and embed them on your website in just a few clicks. Use reliable key figures to analyze the performance and development your company and that of your competitors. Keep track of all ratings and save the ratings portals and social media accounts where your company is represented. Ensure that ratings for your company are displayed on different platforms according to a set of criteria.
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    TRACX Reviews

    TRACX

    Chase Interaction

    £28 per month
    Experiential marketing is the fastest method to convert visitors into customers and customers into super-fans. It's like traditional marketing with steroids. Imagine if you could get real-time insight that would allow your business to attract, convert and retain more customers. TRACX makes it possible. TRACX's no-code marketing tools let you harness the power and potential of feedback to grow your company. All from one dashboard, you can gain valuable insights, identify trends, and see the needs of your business's closest contacts.
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    Xref Reviews
    Xref simplifies your talent journey, allowing you to make confident decisions that are people-focused. Save time by creating and sending a survey within 30 seconds. Feedback is presented in graphs that are easy to understand and provide actionable insights. Reduce administrative work: Surveys can easily be created and completed on any device, at any time. Let automation take care of the rest. Xref has been certified ISO27001 and GDPR compliant, so you can rest assured that your data will be kept safe and secure. Reduce the time it takes to hire top talent and secure them quickly. Xref’s automated reference-checking tool helps you make informed, compliant decisions when hiring. Want to know how to reduce attrition? Or what metrics your company excels at or could improve on? Conduct a pulse survey. Collect, analyse and measure feedback from departing staff. By collecting data consistently, you can reduce attrition over time and improve retention.
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    Qualtrics XM for Customer Experience Reviews
    Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization.
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    Surveyed Reviews

    Surveyed

    Spicyfy Ventures

    $49.99 per month
    Video/text feedback from real customers can make product reviews more vivid. Your survey metadata should include the type of questionnaire and options such as video/text mandatory. Once you have described the product you wish to review, you can send as many invites to your users as you like. Once you have received the required number of responses, you can finalize them and create one video for each reviewer. Or, as needed, the entire survey. Video surveys are more effective than regular text surveys at understanding your customers. Based on sentiment analysis, we separate positive and negative responses. Our app and web apps allow users to respond to your survey without compatibility issues. Our services are secure from the beginning without any authorization.
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    Emotics Reviews

    Emotics

    Adoreboard

    $289 per month
    Emotics, an emotion analytics platform, turns text data from employee and customer feedback into business solutions. Emotics converts emotion and themes into strengths and weaknesses, opportunities, threats, and opportunities, so you can have a strategic view of customer and employee experiences. Automatically generates benchmarks that give insight into how you compare with your competitors and which aspects of CX you need to improve. It provides a warning system that warns you about emotions that can cause actions. To determine which emotions are driving the perception of CX, measure the intensity of emotion expressed in customers using 8 emotion indexes and 24 emotion levels. It allows 360 degree customer view through connection to NPS, CSAT and social data, such as SurveyMonkey or Zendesk. Emotics is a more powerful and efficient way to analyze sentiment than NPS.
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    IntouchSurvey Reviews

    IntouchSurvey

    Intouch Insight

    $199 per month
    Keep customers coming back by listening to what they love about you and what they would like to see in the future. To uncover additional opportunities along the customer journey, look for them and make sure you are meeting all their needs. To replicate your success, use the insights and lessons from customer surveys to impress and attract others. IntouchSurvey™, a multi-location business tool, allows you to see how your brand is performing across the entire organization. Advanced predictive analytics can help you pinpoint which CX initiatives have the greatest impact on your KPIs. You can create endless custom workflows to improve reporting, increase operational efficiency, and drive high-value proactive actions.
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    Keatext Reviews
    Businesses that are customer-centric want to know which issues are affecting their customers' journey. It's difficult to create a data-driven strategy to address these issues effectively. Keatext gives a head-start by analyzing feedback, generating AI-based suggestions on what to tackle first and delivering them in a report that is ready to share. Assess your customer experience strengths and weaknesses based on the impact they have on customer satisfaction. AI-based recommendations will bring you the most important issues. Get an executive summary using GPT's language-generation to deliver Keatext recommendations in a report that's ready to share. Monitor and discover trends in customer satisfaction with a customizable dashboard. Connect to your preferred platform such as Zendesk Surveymonkey ServiceNow Qualtrics.
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    Wonderflow Reviews
    Every day, millions leave reviews about products they love, hate or wish they could alter. With a wide range of products, from everyday FMCG to high-end purchases, as well as multiple price points and variations within product lines, accurate business information can be difficult, time-consuming and expensive. How can you get the insights that you need without spending thousands of dollars and millions of hours analysing data? Wonderflow's advanced predictive analytics is the answer. Wonderflow's market-leading language analysis, data point integration, and generative AI capabilities help you unlock the potential of VoC (Voice of the Customer), and get instant results that will help you make data driven decisions. We analyze hundreds of millions reviews from over 10 million products in order to identify your products' pain-points, compare you with competitors, and get detailed insights into drivers of satisfaction.
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    MemberXP Reviews
    Credit unions can create memorable member experiences by using Voice of Member feedback and an industry-specific analytics platform. Every stakeholder can see a complete view of all member experience metrics in one place. Real-time, across all channels, every day. MemberXP measures every member's experience at all touchpoints. We'll ask the right questions in order to identify the highs and lows of your individual member journeys, from joining the credit union to getting loans to using your mobile application. Do not limit yourself to one listening post or vendor. MemberXP allows you to collect feedback from members wherever and whenever they want it. Online, mobile, tablet, phone, and other platforms. Our proprietary analytics provide answers to credit union-specific questions because MemberXP was specifically designed for retail finance. MemberXP's tracking and alerts help you build loyalty.
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    CIOPulse Reviews

    CIOPulse

    Silversix

    $595 per month
    Get the metrics and insights that you need to coach your IT staff and drive service improvement. Everything you need right out of the box. You can go live in a matter of days. CIOPulse is a feedback system for IT Service Delivery Managers and CIOs who want to foster a customer-centric culture within IT. CIOPulse is based on Net Promoter principles and collects feedback via support ticket, relationship and project surveys. It gives you the metrics and alerts you need to drive service improvements. CIOPulse's touch-enabled, short surveys are beautiful on all devices. Reduce survey fatigue to enjoy higher response rates. This survey is unlike any other. Track and compare Net Promoter Scores of individuals, teams, departments and customers for projects and IT in general.
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    binds.co Reviews

    binds.co

    binds.co

    $50.99 per month
    These responsive questionnaires are designed to deliver a personalized experience on desktop and mobile. Unstructured survey text provides customers with powerful feedback. Text Analysis Tool uses Artificial Intelligence to automatically analyze these feedbacks. This allows you to understand the most important points of the journey. Automated customer journey alerts via email or SMS will help you engage customers, employees, and managers and increase customer response times. Close the Loop Chat allows you to respond to customer satisfaction survey responses in real time. This feature allows the company and customer to interact through a chat on the platform. The customer also receives feedback via email as well as in a conversation.
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    Customer Thermometer Reviews

    Customer Thermometer

    Customer Thermometer

    $29 per month
    You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.
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    Press'nXPress Reviews
    Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review. The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences.
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    IndeCX Reviews
    It is important to listen to your customers from beginning to end to create a memorable experience. IndeCX uses the NPS®, a method that calculates, applies, and monitors data in real time. We are present in more than 30 countries and the only tool to have ISO certification for quality and market research. This guarantees confidentiality and security of your information. You can personalize your study by setting up surveys and creating questionnaires. We can adapt to your business and your needs. IndeCX uses artificial intelligence to provide accurate and assertive analysis. Our commitment to quality and delivery is reflected in our ISO 9001 (quality), ISO 20252(market research) and ISO 27001 information security certifications. Our tool monitors more than 300 clients in Brazil, Latin America and elsewhere.
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    Trustpilot Reviews
    Increase brand trust. Show brand trust. Trustpilot reviews bring you closer to your customers, and help propel your business forward. Trustpilot reviews are based on honesty and transparency. Trustpilot is trusted by over 400,000 businesses and has 1.1 trillion reviews and ratings in Google each year. Trustpilot helps companies establish credibility and improve their reputation. Customers can leave reviews and get great reviews. Your customers will share their experiences, which will help you build your brand. Your customers' power can help you increase conversions. Share your best reviews wherever customers are looking. Customer reviews can be used to increase influence and sales. Trustpilot is the most powerful review platform in the world. Every review is a positive step towards creating better experiences for both individuals and companies.
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    allswers Reviews

    allswers

    allswers

    €85 per user per month
    Allswers transforms opinions into business insights. Allswers is an experience-management platform. Real-world data is used to inform decisions. You can create surveys that add value to your company by increasing customer loyalty and measuring quality. We can help you create surveys that give you unique insight into the experiences of your most important customers. Solutions that measure your company's value processes. Automate customer interactions and gain insight into their behavior. Analyze the attributes, benefits, and values consumers associate with your brand. Boost productivity and employee engagement by managing your employees. To ensure that you meet all standards, monitor quality indicators. Management of experience helps you identify growth opportunities. Automate tasks and create automated workflows and integrations to gain valuable insights.
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    Industrytics Reviews
    Use your key metrics and data from sales and marketing, accounting, human resource management, project management, manufacturing, and purchasing to make important decisions. Stakeholder feedback is used to understand the "what and "why" of all your data with AI. Get supported insights and drive business improvements. Artificial intelligence automates the collection, storage, visualization, and consolidation of key figures, data, and feedback. AI will generate tailored recommendations for your company's actions. Data-based decisions that will help you reach your business goals. Industrytics allows you to continuously collect data and connect key figures through interfaces with your software applications (ERP CRM, accounting systems and time management software, Excel spreadsheets etc.). You can also receive feedback via automated feedback surveys.
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    Empuls Reviews

    Empuls

    Giift

    $2.50 per user per month
    1 Rating
    Empuls is a holistic solution for employee engagement that aims to improve company culture and bring the entire digital workplace to live. Empuls is used by people leaders to bring together teams, eliminate silos, give voice to all employees, and create a culture that values appreciation throughout the organization. Empuls is built on the key pillars for engagement. It helps employees connect, align, empower, and motivate. Connect remote teams via the social intranet. Empower employees through surveys. Motivate teams with recognition and rewards. Empuls assists companies in improving their eNPS score, which is a useful measurement of company culture, employee turnover, and employee experience. Empuls is self-serve & DIY, making it easy for HR to get up and running in a matter of days. You can also use existing tools such as HRIS, Slack and Teams, Gsuite, and many more to get started. Empuls has rich features that engage employees through contests, game mechanics, water coolers and more.
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    UserGuiding Reviews

    UserGuiding

    UserGuiding

    $149 per month
    This is the easiest way to create product walksthroughs. You can create interactive product tours in minutes using the easiest tool without any coding. Your existing and new users will enjoy a seamless experience. Your new users will be able to see how your product works and help them to succeed. Use personalized guides to highlight new features and introduce them. Engage the right audience at the right moment and increase conversion. NPS surveys can be used to measure customer satisfaction and provide valuable insights. Interactive user manuals can help your users get immediate answers.
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    Startquestion Reviews

    Startquestion

    Startquestion

    $49 per user per month
    Listening to and acting on customer feedback can improve customer experience. You can measure NPS (Net Promoter Score), CSAT and CES, or ask your questions. You can run a survey once, set up recurring surveys, or collect transactional feedback. You can easily gather employee insights at scale, and share one-click reports to your team. Run Candidate Experience, Employee Satisfaction, Training Evaluation, Knowledge tests and many more. Enhance the UX and features of your website or app. You can launch website surveys without IT involvement and get answers to your product questions within a few hours of deployment. Validate your product or service ideas, gain insights about your target audience, and get feedback on your ideas. Advanced segmentation allows you to dig deeper. Voting, knowledge tests and psychological assessments. Surveys for educational or healthcare purposes. Startquestion can help you with every aspect of your project.
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    InputKit Reviews
    A few minutes after a customer experience (service or meeting, installation completed, etc. ), you can quickly gauge the customer's satisfaction. Quickly gauge the customer's satisfaction. Companies around the globe use these satisfaction ratings to assess their employees. It's never been easier to evaluate your employees. Make your life easier and base your decisions on facts. To make your life easier, all your Google reviews can be centralized in one location. InputKit will allow you to quickly see and respond to customers. You can view customer feedback, including a summary of the situation as well as contact information.
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    Touchpoint CX Reviews
    Employees can be empowered to improve customer experience. Use an experience management platform to amplify your Voice of Customer initiatives. It converts customer feedback into real time insights and actions across the entire organization. Improve outcomes and drive action. Motivate and empower frontline staff with personalized dashboards and KPIs to encourage them to take action. Close the loop with case management to recover customers at-risk. Get immediate action through real-time alerts. Comprehensive feedback collection. Automate feedback collection across channels and touchpoints. Unify operational and customer data into one enterprise view. Personalised event-triggered surveys allow you to engage customers right now. Focus your feedback on the most important moments of complaints management. In-depth insights and analysis. Flexible reporting dashboards provide relevant insights for each employee and business area.
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    Chattermill Reviews
    Unified customer feedback analytics for some of the fastest-growing companies in the world. Chattermill gives you an advantage by aggregating, measuring, and analysing all customer feedback in real-time. With a simple, collaborative platform, you can bring all customer feedback and interactions into one place. You can use AI-based sentiment and theme AI to understand how customers feel about your product. To instantly determine what is driving customer experience, filter and interpret the data. To accurately predict and identify opportunities to drive revenue, advocacy, and retention across every touchpoint, analyze customer feedback
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    Rankmi Reviews
    You can improve your well-being by understanding the perceptions of the people in your organization and improving the culture of the organization through the power of data. You can unify the indicators in your teams to give leaders visualization and management options. Monitor progress and foster a culture that values feedback and high performance. Your organization can attract, develop and keep top talent. The digitization of people management can make you an agent of change. It provides all information about your company and employees in one place. It also decentralizes management and encourages self-consultation. It is the most flexible and secure platform for remuneration management in Latin America. It can be used in any industry or country. Your collaborators should be treated as you would want them to treat your customers. Integrate a multichannel Help Desk to improve internal service!
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    SmartSurvey Reviews

    SmartSurvey

    SmartSurvey

    $25 per month
    Online surveys, forms, and questionnaires can be created to collect data and provide insight to help you make better decisions. Our customers trust our platform to collect and act upon data every day, from students and charities to businesses to public sector organizations. SmartSurvey has many features that will allow you to quickly reach respondents and collect feedback and opinions. All plans include unlimited surveys, a library with ready-made templates, and a wide variety of question types. Paid plans offer advanced logic and question types. Enterprise plans include advanced question types and logic, dashboards, and sophisticated custom variable options. With powerful distribution options, you can extend the reach of your survey. All plans include unique links that you can use to share, track, and track your surveys or embed them on your website. Our email tool allows you to send and track survey invitations for business plans and higher.