Textline Description

Textline is a text messaging platform that allows businesses to communicate with customers and other business personnel. Business texting allows people to feel valued and is quick, friendly, and easy. Improve customer service and build stronger relationships. Customers want to be able to text you. Don't put them on hold. Let them contact you whenever they want, wherever they are. We allow for direct, two-way communication, even when you are talking to many people at once. Customer support is a team effort. Our platform was designed to encourage collaboration so that your team can do their best work. Textline allows you to keep track of all your conversations and customer information, which will allow you to monitor your team's progress, create a better process, measure progress, and monitor the performance of your customers. Set up your phone number, and organize your workspace. Have genuine conversations with customers. There are many of them. Use tools and features that are designed for teamwork to help you work efficiently.

Pricing

Pricing Starts At:
$59.97 per month
Pricing Information:
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial:
Yes

Integrations

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Company Details

Company:
Textline
Year Founded:
2016
Headquarters:
United States
Website:
textline.com

Media

Textline Screenshot 1
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Webinars
In Person
Customer Support
Phone Support

Textline Features and Options

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management