Trustpilot Reviews

Summary: I use Trustpilot to be able to consult various reviews about places, restaurants, clothing stores and much more, I must admit that starting to use Trustpilot has allowed me to have more confidence when consulting any type of service from a company or place, This platform has allowed me to read detailed reviews of each company and in this way I feel prepared to buy a product depending on the rating. What has favored my general experience is the diversity in categories that Trustpilot has, this helps me to use it in my day to day, whether it is to consult a clothing store, shoe store, flight agency and much more. Overall Trustpilot has performed excellently and I will continue to use it for much longer.

Positive: Trustpilot is a complete system to be able to consult complete reviews on any type of website or specific categories. The first thing I like is that Trustpilot has a wide variety of different categories where various customer experiences and reviews are stored from banks, clothing stores, furniture stores, pet stores and many more categories, this is great for the consumer can consult detailed reviews of a store before buying a product. TrustPilot allows you to filter recent or old reviews, allows you to filter information from companies and web pages, information such as domain, physical address of each company, details and history of each company. Trustpilot allows you to consult company information, this helps a lot to improve the confidence of potential customers who want to purchase a product or service.

Negative: Everything in Trustpilot is very good, it is a very complete platform to write and read new reviews about various web pages or physical sites such as restaurants or any place that you want to check about its reputation. Trustpilot's overall design is very good and works flawlessly, the review consulting and moderation time for each review is relatively short, posting in about 12-24 hours. I have never had any problems with Trustpilot.

Summary: Trustpilot is one of the big names in review platforms. It mostly provides honest feedback from customers and is a great platform to know about new companies But I have observed a large amount of baseless reviews posted without context tarnishing the overall quality of platform.

Positive: Good website interface.
Easy to read or provide review.
Covers most of the software and websites.
Decent amount of trusted reviews.
Free to use.

Negative: A large amount of vague & silly one line reviews can also be found - It definitely needs to increase moderation to ensure quality control.

No integration with LinkedIn - It should use LinkedIn as login source to fetch honest reviews.

Summary: I am not sure how Trustpilot has not faced more scrutiny so far. In my opinion, they seem to do the bare minimum when it comes to moderating reviews.

Positive: Decent user interface, but that's about it. There's not much more to say here. The interface is nice but Trustpilot has huge issues otherwise.

Negative: In my opinion, there is little to no review moderation on Trustpilot. I believe you can find fake reviews on almost any product or service. They are easily spottable because they have little to do with the product or service being reviewed, or are all written in the same sort of template, which indicates the company wrote the reviews themselves.