Konnect Insights Description

Konnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports.

Pricing

Pricing Starts At:
$29 per user per month
Free Trial:
Yes

Integrations

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Company Details

Company:
Konnect Insights
Year Founded:
2014
Headquarters:
India
Website:
konnectinsights.com

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
24/7 Live Support
Online

Konnect Insights Features and Options

Social Media Monitoring Software

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Survey Software

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Social Media Management Software

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social CRM Software

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Konnect Insights User Reviews

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