Customerly Description

Customerly simplifies the process of providing exceptional support to your clients as your business expands. It enables you to foster significant connections with your customers via text and video, all while managing incoming messages through a user-friendly dashboard. With Customerly's smart marketing automation, you can effortlessly scale your operations. Understanding user feedback about your service has never been more straightforward. By combining advanced automation with a focus on human interaction, Customerly serves as the customer service solution your clients have been searching for. You can set up automated communications to engage with customers throughout their journey, from initial awareness to becoming loyal advocates. This seamless integration of technology and empathy ensures that every customer feels valued and heard.

Pricing

Pricing Starts At:
$24 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Customerly has an API

Reviews - 1 Verified Review

Total 1 out of 5 stars
ease 3 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 2 out of 5 stars

Company Details

Company:
Customerly
Year Founded:
2017
Headquarters:
Ireland
Website:
www.customerly.io

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
Customer Support
Live Rep (24/7)

Customerly Features and Options

Live Chat Software

Canned Responses
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration

Customerly User Reviews

Write a Review
  • Name: Chet N.
    Job Title: CEO
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features 4 out of 5 stars
    Design 4 out of 5 stars
    Ease 3 out of 5 stars
    Pricing 4 out of 5 stars
    Support 2 out of 5 stars
    Likelihood to Recommend to Others 3 out of 10

    Not reliable at all

    1 out of 5 stars Date: Apr 21 2020

    Summary: Overall, you'd be better off with using another program that is more reliable and works consistently.

    Positive: The software is good and works but it's not reliable at all. We had so many issues trying to keep chat threads consolidated.

    Negative: Reliability is critical when it comes to your leads and live chat.

    Read More...
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