IndeCX Description

Listening to your customers throughout their journey is essential for crafting a distinctive experience. Utilizing the NPS® (Net Promoter Score) methodology, IndeCX allows you to assess, implement, and track data in real-time. Operating in over 30 countries, our platform stands out as the sole tool with ISO certification for quality, market research, and information security, ensuring that your data remains protected and confidential. From designing surveys and formulating questionnaires to generating comprehensive reports, our solution offers flexibility tailored to your specific needs and business objectives. IndeCX integrates advanced artificial intelligence for tasks such as categorization, sentiment analysis, and root cause interpretation, delivering precise and reliable insights. Our commitment to excellence is further underscored by our ISO 9001 (quality), ISO 20252 (market research), and ISO 27001 (information security) certifications. With over 300 clients across Brazil and Latin America relying on our tool, we continue to enhance the customer experience and drive business success. Together, we can foster deeper connections with your audience and elevate your brand's reputation.

Pricing

Pricing Starts At:
Free
Free Version:
Yes
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
IndeCX
Headquarters:
Brazil
Website:
indecx.com.br/

Media

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

IndeCX Features and Options

Business Intelligence Software

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

IndeCX User Reviews

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