Best Workpro Alternatives in 2025
Find the top alternatives to Workpro currently available. Compare ratings, reviews, pricing, and features of Workpro alternatives in 2025. Slashdot lists the best Workpro alternatives on the market that offer competing products that are similar to Workpro. Sort through Workpro alternatives below to make the best choice for your needs
-
1
Workable
Workable Software
1,021 RatingsWorkable stands as the world's foremost recruitment and human resources management platform. We equip internal recruiters, hiring teams, and HR experts with a plethora of avenues to discover highly qualified candidates, facilitating seamless collaboration in the quest to identify, recruit, onboard, and oversee top-tier talent. Businesses that employ Workable experience accelerated transitions from requisition to offer letter thanks to our array of automated and AI-driven tools that streamline candidate sourcing, simplify decision-making, optimize the hiring workflow, and elevate employee management. Established in 2012, Workable has made substantial contributions to the hiring efforts of over 27,000 companies, aiding in the selection of 1.5 million candidates. Our global team of over 250 professionals spans locations in Greece, Australia, the United States, and the United Kingdom, serving a diverse clientele, including esteemed organizations like Starling Bank, JOEY Restaurants, RyanAir, among others. -
2
OrangeHRM
322 RatingsOrangeHRM offers a world-class HRIS experience and provides everything that you and your team need to be the HR heroes you know you all are. Whether it be tracking PTO or holding performance reviews, you get it all to manage your HR department in one single software. OrangeHRM is trusted by thousands of businesses all over the world as their HR management solutions provider. OrangeHRM can be used by anyone. Whether you are in the start-up stage or a multinational organization, our free & open-source HR software will help you manage your HR department easily with features such as, - Employee Management - PTO/Leave Management - Reports & Analytics - Performance Management - HR Administration - Recruitment (ATS) - Time Tracking - Mobile App HR is not an easy job to do and OrangeHRM was built with the HR team at the center of the developments. By giving away a powerful HR software for free, we wanted everyone to enjoy the benefits of HR software. 'HR for All' is a stance that we took when the company was founded to help all our HR allies all over the world make a difference. You can use the OrangeHRM Starter edition on the cloud or download it and host it yourself. -
3
Visual Planning
Stilog Inc.
54 RatingsVisual Planning is a powerful scheduling and resource management tool that's simple to use. Visual Planning is used by thousands of organizations to share their schedules and work more efficiently together. -
4
HR Partner
154 RatingsHR Partner is an all-inclusive, simple HR system for companies with 20 to 500+ employees. With HR Partner, you can eliminate manual HR tasks. HR Partner allows employees to submit leave requests and they are automatically sent to their managers. HR Partner is smart and simple for both HR admins and employees to use. It gives you everything you need to manage your HR processes and reduce the time spent on HR administration tasks. HR Partner includes: - Employee Records One safe place to store contact data, files, reviews, assets, and more - Leave Requests, Approvals & Accruals An easy, transparent process for both employees and admin users - Onboarding Checklists Easily assign a checklist for new employees to check off, read, sign, upload or watch - Recruitment and Applicant Tracking Publish jobs and manage applicants with a Kanban tracking system - Employee Portal Empower employees by giving them the information and tools they need - Electronic Signatures Allow employees and job applicants to sign HR documents electronically - Plus a Lot More 100's more features, including; timesheets, company files, org chart, and more. Start a free trial or request a demo today! -
5
Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.
-
6
In search of a way to better manage your staff and business processes? BrightHR is the UK's best provider of HR software to make your working life that little bit easier. We've been on a mission to transform people management for businesses since 2015 and we're not stopping any time soon. Our range of innovative HR software provides a great framework for people management, whilst our health and safety guidelines and business support is invaluable to over 90,000 businesses globally. Our simple-to-use HR software allows businesses to manage staff holidays, overtime, sickness, and lateness in a click, and on the go with our handy mobile apps. We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind. BrightHR is a digital HR manager, assisting companies with all aspects of people management. We give employers HR technology that’s easy to use, and advice that’s clear, practical, and jargon-free. We’re dedicated to providing end-to-end management support, from the initial talent search to helping manage employees and handling difficult decisio
-
7
Userback
Userback
$49 per month 10 RatingsIntroducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking. -
8
HR Acuity
HR Acuity
Contact UsHR Acuity is the only platform that's specifically designed for employee relations and investigation management. Our HR case management solution allows organizations to create a better workplace and perform thorough and comprehensive fact-finding into employee conduct allegations, while minimizing legal and financial risk. The platform allows for consistent documentation, search, reporting, and post-hire as well as exit interviews. -
9
Workday HCM
Workday
2 RatingsAn HCM solution designed for future adaptability. The dynamics of your workforce, the various work environments, and the required skills are constantly evolving. So, how can you prepare for what lies ahead? Introducing Workday Human Capital Management (HCM). Our advanced machine learning capabilities allow you to gain insights into your employees' current skills while also enabling you to develop talent for the skills that will be in demand in the future. Workday HCM provides you the tools to offer personalized recommendations, promote ongoing learning, and foster open communication at every level. This is all achievable on a large scale. With our enhanced analytics, you can extract valuable insights from extensive data collections, providing clear narratives that explain current trends and their implications. We implement intelligent automation throughout the complete attract-to-pay process, reducing the burden of manual tasks and allowing your team to maximize their productivity. From managing compensation and payroll to overseeing time tracking, benefits, and beyond, Workday HCM is dedicated to effectively supporting your workforce and enhancing their overall experience. Additionally, our system is designed to evolve alongside your organization, ensuring you are always equipped for the challenges of tomorrow. -
10
Swipeclock
$4 per month per employee 11 RatingsWorkforceHub, the small business solution that is instantly useful and delightfully easy to use for tracking time, scheduling, and hiring, is the perfect solution. It grows with your business while providing the features that are essential to an organization. It is designed, priced, and tailored for small business employers. The integrated solution provides employees with features such as employee self-service and PTO tracking to improve employee experience. The solution helps create high-performing teams by tracking applicants and onboarding new employees. Reduce workforce management complexity through seamless time and attendance, employee scheduling, geofencing and more. WorkforceHub is able to connect to existing systems, allowing for the addition of new functionality over time. Radially flexible and empowering. -
11
Case IQ
Case IQ
Case IQ makes it easy to manage HR, fraud, compliance investigations, and more from start to finish with i-Sight. i-Sight is a cloud-based solution that helps organizations manage their investigations and analyze the results. The top features include workflow alerts, case review, collaboration, trend reporting, case assignment, and workflow alerts. -
12
Resolve Enterprise
Resolve Software Group
1 RatingRevolutionize the way you handle case and complaint management with Resolve Enterprise. This software offers a highly adaptable solution designed to streamline your business operations, catering to everything from straightforward incidents or complaints to intricate cases and thorough investigations. With Resolve Enterprise, you can effortlessly monitor and search for every interaction related to a case or complaint using intuitive dashboards and comprehensive reporting tools. It not only assists in managing cases or complaints throughout their entire life cycle but also ensures efficient logging, task allocation, deadline management, and communication updates. Moreover, it provides robust document management capabilities that extend all the way to resolution, reporting, and in-depth analysis, making it an indispensable tool for any organization. By adopting Resolve Enterprise, you can enhance your operational efficiency and improve overall customer satisfaction. -
13
Sunrise HR Case Management
Sunrise Software
Every day, HR teams receive hundreds of requests and queries from employees across the business. These queries can range from simple requests for information to long-running, complex inquiries and sensitive cases. Many Shared Services and HR teams are realizing that these processes are no longer possible to track using traditional methods. They are instead looking for solutions that can manage all of their work tasks from one platform. Sunrise HRCM will give HR teams a single platform for all employee support interactions. They will also be able automate and manage key HR processes and spot trends over time. This will ensure consistency and accuracy in issue resolution and advice. Sunrise HRCM is the ideal solution for HR Service Delivery and shared services capability. -
14
Civica Complaints Management
Civica
Civica Complaints Management is an enterprise complaint management software, powered by the iCasework platform. A cloud-based and user-friendly interface allows users to manage, capture, and learn from customer complaints, inquires, and feedback across your entire enterprise network. Civica Complaints Management is highly configurable and can be tailored to meet your organization's complaints management needs. This will improve service levels, comply with regulations, and enhance the customer experience. -
15
Civica Employee Relations
Civica
Assisting employee relations teams in streamlining workplace investigations enhances their ability to provide better support for employees. Your employee relations team deals with a wide variety of HR issues, necessitating adherence to specific policies to properly address discrimination, harassment, and other misconduct, which ultimately minimizes the likelihood of grievances and legal disputes. Civica Employee Relations transcends the role of a mere information recording system; it offers a structured approach for each type of case, ensuring that all pertinent information is centralized and easily accessible for efficient management. This comprehensive solution not only improves case handling but also fosters a more supportive work environment for all employees involved. -
16
PeopleDoc
Ultimate Software
Innovative solutions that enhance the efficiency of HR teams and the overall employee experience are at the heart of PeopleDoc's HR Service Delivery offerings. Tailored specifically for HR professionals, these tools aim to streamline intricate processes and bolster compliance measures. Even more impressively, our solutions ensure that employees find their interactions with HR to be enjoyable and effective. The Employee Case Management and Knowledgebase feature allows individuals to address inquiries through a customized portal, facilitating the submission of HR requests for those requiring additional assistance. By automating tedious manual tasks, our system empowers more employees to focus on their roles without the need for coding expertise. Additionally, our advanced document management capabilities elevate secure document storage, making it accessible across various devices. Customizable dashboards provide clarity by aligning with your business's specific requirements and tracking essential KPIs to support informed decision-making. In doing so, these solutions foster a more engaged and productive workplace atmosphere. -
17
ER Tracker
RLDatix
Monitor all expenses related to cases, encompassing administrative costs, temporary staffing, employee absences, and tribunal fees. Stay organized with case dashboards that highlight important deadlines, a visual timeline of case progress, effective task management, and timely alerts. Your team will be informed of daily task deadlines through integrated emails, customizable letter templates, and document capture features. Identify trends and patterns with comprehensive reporting tools. Enhanced transparency regarding case expenses and durations empowers you to implement meaningful improvements. The tailored cloud-based system is designed to align with your policies and procedures, ensuring compliance and keeping your cases on track, ultimately allowing for quicker resolutions, minimizing tribunal risks, and freeing up time for relationship management. Assure HRCase serves as a cloud-based case management solution that facilitates the tracking, recording, and monitoring of employee relations cases, transforming your policies into clear, manageable stages and actionable steps for your team. This innovative approach not only simplifies the process but also enhances overall efficiency in handling employee relations matters. -
18
Mihi
Mihi
Mihi addresses all your global Human Capital Management (HCM) requirements within a single platform. This distinctive HCM solution incorporates pre-built features that comply with country-specific labor laws, HR practices, employee benefits, and data privacy regulations, ensuring you remain compliant while empowering your workforce with an effective self-service tool for managing leave, attendance, and more. With its intuitive modules, Mihi allows employees to easily handle their daily tasks, while simultaneously recording essential data that is readily accessible to HR and Payroll teams whenever needed. Accessible via any device at any time, this cloud-based software offers flexibility for users. Our cutting-edge technology is supported by a dedicated team of elite software engineers and HR specialists who guide you through the implementation and customization process tailored to your unique requirements, alongside ongoing assistance that covers everything from complex technology integrations to in-depth analytics. Additionally, Mihi's continuous updates ensure that your system evolves with changing compliance standards and industry best practices. -
19
Speakfully
Speakfully
Speakfully serves as an intuitive platform for reporting, monitoring, and resolving workplace issues. It offers real-time insights into organizational culture while equipping employees with the means to express their concerns or grievances effectively. In cases of workplace mistreatment, additional context is often needed after a report is filed. Once a submission is made, both employees and administrators can engage in anonymous discussions about the case using Speakfully's messaging feature, promoting complete transparency between leadership and those raising concerns. No longer do users need to juggle multiple applications to assemble information. Speakfully’s case management software allows organizational administrators to manage employee reports, feedback, survey responses, and communications all within a centralized system. Speakfully is committed to supporting users wherever they are, ensuring accessibility for employees in various settings—be it at a desk, in the field, on mobile devices, or anywhere else. For Pro+ users, integration options with platforms like Auth0, GSuite, Okta, and O365 are available, enhancing the overall functionality of the service. This comprehensive approach aims to foster a healthier workplace environment for everyone involved. -
20
LBi HR HelpDesk
LBi Software
HR HelpDesk stands out as a premier software solution for automated HR case management and call tracking. This platform, also known as HR Case Management, empowers human resources departments and HR service centers to effectively handle employee inquiries, thereby enhancing service delivery, streamlining workflows, and ensuring cases are resolved efficiently. With years of experience in the HR software sector, our dedicated team possesses a deep understanding of the needs of HR professionals, having collaborated with thousands to refine software solutions over the years. This understanding is vital, as it allows HR to focus on strategic tasks instead of being bogged down by repetitive questions from employees. By providing easy access to relevant information, we significantly boost the value HR brings to the organization. Reducing frustration in the workplace not only elevates employee engagement but also fosters a more productive environment. When employees can readily find the information they need, they are more likely to concentrate on the aspects of their roles they are passionate about, ultimately benefiting the entire business. -
21
Cherwell HR Service Management
Cherwell
In the modern digital landscape, workers anticipate that human resources will provide instantaneous, on-demand services, yet achieving this is often quite challenging. Cherwell HR Service Management empowers organizations to enhance and automate HR service delivery, facilitating swift and effective case management along with a streamlined onboarding process, complemented by a self-service portal that fosters improved and more efficient employee service experiences. By automating internal onboarding tasks and seamlessly integrating with other departmental workflows, organizations can ensure that the transition for new hires is smooth and effective. Additionally, boosting HR staff productivity can be achieved by addressing the majority of direct employee inquiries through the HR self-service portal. This portal not only allows employees to easily access vital information regarding their employment, benefits, and company culture, but also encourages a more engaged and informed workforce. Ultimately, leveraging such technology can significantly enhance the overall employee experience within the organization. -
22
ACA Complete
Trusaic
You already possess software designed to oversee every element of the employee experience. However, no amount of software can compensate for inaccuracies in your ACA reporting data. Our innovative solutions address the failures related to both personnel and processes that lead to penalties, many of which stem from inconsistent, erroneous, or incomplete information. We unify, cleanse, and convert your data from various sources into reliable, actionable insights. By ensuring clean data and pairing it with our legal and regulatory knowledge, we lay the groundwork for all of our ACA reporting and compliance offerings. Our ACA Complete℠ solution equips you with everything necessary to monitor, prepare, submit, report, and defend your ACA compliance. We also provide continuous monthly oversight, ensuring you're informed about when coverage offers must be made, as well as managing both state and federal submissions. In addition to our technological capabilities, a dedicated ACA compliance specialist oversees the entire process, ensuring everything runs smoothly. This comprehensive approach not only simplifies your compliance journey but also enhances your overall operational efficiency. -
23
LaborForce
LaborSoft
Streamline your processes and foster collaboration to ensure that every team member stays informed. With documentation and data readily available at any location and time, you can confidently meet deadlines while ensuring compliance is thoroughly addressed. This results in indisputable judgments and maintains your company's esteemed reputation. Gain immediate access to vital insights regarding labor and employee relations. A unified repository filled with historical data and predictive analytics empowers your organization to consistently make informed decisions. It serves as a time, money, and task efficiency enhancer all in one package. Regardless of the number of unions involved or the geographical spread of your workforce, a single platform can facilitate all necessary tasks. Shift your focus towards the workforce rather than the hurdles, and start tackling complex HR challenges with ease. By taking charge of employee and labor relations management, you can cultivate a more effective and prosperous work environment for your organization to flourish. Embrace this transformation and witness the positive impact on your team's overall dynamics. -
24
Infor HR Service Delivery empowers organizations of various sizes to achieve more with limited resources. In today's digital HR landscape, this sophisticated multi-tier service platform allows employees to independently handle over 70% of their routine transactions and questions, reducing the need for HR support. By fostering an empowered workforce alongside a streamlined HR self-service system, HR teams can dedicate their efforts to more strategic initiatives. This is particularly beneficial during times of budget constraints and staff shortages, as a user-friendly HR self-service option alleviates some of the pressures on HR departments while ensuring employees have access to necessary information and support. Discover how Infor’s cutting-edge HR Service Delivery system provided the Commonwealth of Pennsylvania with a unified solution to manage a diverse workforce, encompassing numerous job classifications, all through a single HR center on one integrated platform. Not only does this approach enhance efficiency, but it also improves employee satisfaction by making essential HR resources readily available.
-
25
Aptean Respond
Aptean
Aptean Respond is a top-tier platform designed for managing cases and complaints, catering to every individual within your customer experience team, including front-line agents, case managers, team leaders, and executives. The platform’s user-friendly and process-oriented tools, along with its comprehensive dashboards, enable your team to expedite case resolutions, complete their responsibilities efficiently, oversee workloads, derive actionable insights, and obtain vital information—functions that typical CRMs often fall short of managing effectively. Respond consolidates all necessary features into a single solution, allowing your team to address all aspects of customer case management, enhance interdepartmental communication, pinpoint underlying issues, and delve into detailed case analytics, all from one unified interface. Additionally, the platform includes industry-specific templates and reporting functions that assist in maintaining compliance with regulatory standards. Respond also offers interactive and customizable dashboards that can be tailored to showcase the essential data required for different user roles while promoting a collaborative environment within the organization. With all these capabilities, Aptean Respond is truly an indispensable tool for improving customer experience management. -
26
Claimly
ITSM Software S.A.
$8/month/ agent Claimly is an innovative software solution aimed at streamlining and enhancing the management of complaints and claims. Whether you’re a company addressing customer feedback or resolving service disagreements, Claimly provides you with essential tools that promote efficiency, transparency, and overall customer satisfaction. Highlighted features include: Centralized Management: Monitor and categorize complaints and claims through a user-friendly dashboard. Customizable Case Types: Tailor your processes to meet specific business requirements for optimal effectiveness. Real-Time Updates: Ensure all stakeholders are kept in the loop with automated notifications and status updates. Email Integration: Analyze trends and performance metrics to continually refine your operations. User-Friendly Interface: Easy navigation allows your team to become proficient quickly. Claimly is specifically designed for organizations that value accountability, quick responses, and fostering customer trust. With Claimly, you can transform the management of complaints and claims into a smooth and efficient process, ultimately enhancing your business's reputation and customer loyalty. -
27
Repstor custodian
Repstor
Custodian oversees and safeguards your case and email data in Microsoft 365 by enhancing SharePoint's functionality to facilitate efficient case management. It offers secure and user-friendly tools for managing cases directly within Microsoft 365, which are conveniently accessible through Microsoft Outlook. Users have the ability to utilize SharePoint sites and lists for the storage of case-related content. Each case type can be easily and consistently structured with metadata, workflows, and policies. Additionally, it allows the creation of case templates tailored for various case types, providing essential frameworks for new cases. The flexibility of these templates, combined with the straightforward provisioning of cases and the capacity to display case documents in Outlook via a robust client, empowers organizations to adopt custodian for seamless SharePoint case management that users find intuitive and beneficial. This streamlined approach not only enhances productivity but also fosters a culture of effective case handling within the organization. -
28
Zoho Desk
Zoho
$12.00 per user per month 17 RatingsInstant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure. -
29
PrismHR
PrismHR
Simplifying Payroll, Benefits, and HR Management. Focus on expanding your business rather than being bogged down by compliance issues, payroll processing, and benefits management. We integrate advanced software with industry-savvy HR specialists to streamline payroll, benefits, and compliance tasks seamlessly. The PrismHR platform empowers you to oversee payroll, benefits, compliance, and HR functions for your clients through a unified technological solution. Currently, more than 80,000 small businesses benefit from the support of HR service providers utilizing the PrismHR platform. Enhance your service offerings to clients, strengthening your relationships and increasing your overall value. Gain access to a suite of integrated HR applications and services from top providers, covering areas such as applicant tracking, consulting, and benefits management. Our team of experts offers tailored training, consulting, and bespoke programming to ensure your workforce and technology operate at peak efficiency. This comprehensive support can significantly enhance your business's operational capabilities. -
30
Infor Case Management
Infor
Utilize Infor® Case Management for submitting, tracking, and addressing HR-related questions through a streamlined, self-service software solution for HR service delivery. Integrated into the Infor Global HR system, it enables employees, managers, and HR personnel to create and oversee cases, effectively handling most common inquiries directly within the platform. Benefit from a multi-tiered strategy for HR service delivery and utilize advanced HR case management tools. Access tailored, searchable, and browsable HR information to enhance the experience. Provide customized assistance to each employee while gathering insightful feedback post-case resolution to refine your procedures. Furthermore, ensure that cases are directed to the right resources for optimal resolution and support. -
31
eCasework
Porism
$5.00/month/ user Management of casework for councillors or other elected representatives -
32
Papervee
Papervee
$2.72 per monthThe Papervee platform offers a comprehensive digital system featuring various tracking methods such as mobile apps, QR codes, RFID cards, geolocation, PIN codes, and web interfaces. It streamlines the management of your team's vacation requests and leaves through quick and user-friendly approval processes. In this digital environment, you can effectively plan work schedules, remote work arrangements, and overtime. Additionally, it automates the creation of new employment contracts and any necessary addendums for contractual changes. All information is housed within the employee's digital folder, ensuring easy access and organization. Papervee serves as an adaptable HR solution ideal for companies aiming to enhance the efficiency and transparency of their HR activities. It meticulously organizes every facet of HR management, down to the smallest details, while also automating timekeeping and workflows, thus conserving both time and financial resources. This platform significantly increases employee engagement and fosters strong connections within the team. You can monitor and refine processes in real-time, all within a secure digital environment. Moreover, the Papervee workspace can be tailored to meet the specific needs of your organization, ensuring a personalized experience. This flexibility allows businesses to respond quickly to changes and maintain optimal operational efficiency. -
33
Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.
-
34
SutiDesk
SutiSoft
SutiDesk offers a user-friendly online helpdesk software designed to assist customer support across organizations of various sizes. Its intuitive and collaborative interface facilitates quick and effective resolution of customer inquiries, while offering comprehensive oversight of support requests. The platform allows businesses to efficiently manage and monitor support tickets and associated activities all from one central location. With SutiDesk, there is no need for installation, making deployment a breeze. It helps in minimizing both ticket resolution times and overall support expenses. Accessible from any device at any time, it ensures top-tier support ticket management capabilities. Additionally, it enhances customer service efficiency through automated processes for converting emails into tickets and managing customer cases. This tool guarantees consistent support for both new and existing customers while enabling the collection of support tickets from various channels. Furthermore, it allows businesses to deliver personalized assistance to their clientele, making it a fully equipped solution that scales with organizational growth. SutiDesk not only streamlines operations but also fosters stronger customer relationships. -
35
Equiniti Charter
Equiniti
Facilitating teamwork, secure sharing of information, and enhancing business efficiency for law enforcement agencies globally, we have developed a thorough complaint management solution by merging our award-winning platform with the comprehensive expertise in complaint handling and outsourcing provided by Equiniti Hazell Carr. This results in a versatile and robust platform specifically designed to meet your unique operational requirements, along with expert technical resources and outsourcing options. Our all-encompassing solution is suitable for extensive remediation and rectification initiatives, allowing you to handle complaints or cases proactively before they escalate into larger issues. Additionally, our modular approach allows you to choose individual components to customize your customer service experience, or opt for a fully managed service solution that covers every aspect of complaint management, ensuring a seamless and efficient process for your agency. By leveraging our solution, you can significantly improve the overall effectiveness of your operations while maintaining high standards of service delivery. -
36
Causia
Causia
Causia® offers an all-encompassing platform for managing complaints and remediation cases, providing users with unparalleled oversight and control in one cohesive solution. Recognizing that different sectors have unique needs, we have developed multiple editions of our complaints management software tailored to specific industries. This tailored approach ensures that professionals can navigate their challenges with greater ease. With a global presence, Causia® has successfully implemented hundreds of complaints and remediation solutions, boasting a vast number of satisfied users. Our innovative products have enabled clients to efficiently handle millions of complaints while uncovering valuable insights that fuel genuine enhancements. Powered by Salesforce, our software is designed specifically for managing complaints, quality, and compliance across various industries, making it an essential tool for businesses aiming for excellence. -
37
CastIMS
Peacock Consulting
Demonstrate to your clients that their reputation is well-managed and secure, while also showcasing to government entities that you are taking proactive steps to address issues and complaints effectively. Convey to your employees your unwavering commitment to upholding the highest standards for each client, as proving your dedication to compliance illustrates your genuine care for delivering results with excellence consistently. There's no better way to affirm this commitment than with CastIMS, where we not only ensure you receive fully developed, trustworthy software, but also provide you with the exceptional experience and personalized service you truly deserve. With our Compliance Requests, you can effectively respond to consumer complaints while maintaining a comprehensive record of all correspondence, including the number and types of complaints received. Additionally, our Training Reports help identify areas needing improvement and serve as verification of all training conducted, ensuring that your team remains well-equipped and compliant in a competitive landscape. Ultimately, partnering with us means you can focus on your core operations, knowing that your reputation and compliance needs are being expertly managed. -
38
Ekdesk Case Manager
Ekdesk
$85.00/month Ekdesk's Case Manager software allows you to easily document workplace issues, from employee performance or misconduct to harassment, discrimination complaints, and store them in a central, auditable and searchable database. Case Manager Enterprise supports multiple users and e-discovery functions. -
39
Ideagen Qadex
QADEX
1 RatingFood Safety Software allows for cost-effective transformation in food safety, NPD and customer complaints, as well as supply chain transparency. Our food safety software includes VACCP/TACCP and horizon scanning to help you save time and complete consistent, auditable risk assessment of suppliers and products. You will never be audited in non-conformance and you can be audit-ready 24 hours a day. Transform specification management for raw materials and finished products, and answer customer queries instantly. Automate supplier quality monitoring and internal non-conformance management using automated workflows. This will ensure that non-conformances are promptly closed. Our team will manage all complaints using market-leading software. This will save you time, money, and improve customer service. You can launch new products faster and better together, while still meeting all safety, legality, and profitability requirements. -
40
Wowdesk
Wowdesk
$5.00/month/ user Software that enables businesses of all sizes to deliver WOWing customer experiences is affordable, flexible, and easy-to-use. Wowdesk automates the recording, tracking, and life-cycle of customer service inquiries, and streamlines the resolution process. Wowdesk combines all customer requests from multiple channels into a single platform. Wowdesk automates your complaint management processes to meet regulatory and compliance requirements, ensure customer happiness, prevent recurring issues, and track and manage customer complaints more effectively. Dashboards and powerful reporting tools provide meaningful metrics for measuring performance, customer satisfaction, return on investment, and performance. -
41
C-Desk
C-Desk
This tool allows the organization to manage all service request, not just the IT department. The ability to link service requests allows for inter-department communication about a specific service request. Customer care takes care of all complaints and service requests from customers. Asset management encompasses all aspects of assets' lifecycle, including IT assets as well as other assets within the organization. Tasks and projects cover the task management of each employee as well as the management of projects. Forms allow the organization to conduct surveys or polls within its organization in order to make the right decision. Active directory authentication allows users to be integrated to the application. To be notified of every update within an organisation, you don't need to log in. Every important detail is displayed on the Notification screen. -
42
Factorial
Factorial
$3/month/ user Everything you need for managing your HR processes. Spend less time on administrative HR tasks and more time focusing on the things that matter. You can speed up and simplify your HR processes so that you can concentrate on your team's growth, formation, and selection process. It will be easier to manage absences and holidays of your employees. Employees can request absences at any moment and see the vacation days they have taken from their profile. All documents and information about employees in one place. No more mailing pay slips or updating personal information. You can manage all documentation of employees in a safe manner and share any company documents you need. Sending payslips and other documents to employees is a waste of time. You can create customized reports based upon the data in your company. This will allow you to know the status of your team, its structure, and the average age of your employees at all times. -
43
Claimz
6 Livo Technologies
Claimz is a cloud-based Automated Employee Management solution that facilitates employees in recording, communicating, and interacting with essential tasks like filing and tracking processes such as expense claims, attendance, payroll, and report diaries via their mobile devices and tablets. This cohesive system streamlines operations for everyone within the organization, from traveling employees and in-office staff to supervisors, HR, finance teams, and management, while also accelerating HR functions throughout the company. By implementing Claimz, organizations can address several challenges, leading to a workforce that is more productive, improved operational efficiency, significant cost reductions, and a decreased number of issues overall. Moreover, adopting this innovative solution fosters a more connected and engaged work environment, ultimately benefiting both employees and management alike. -
44
Digital HRMS
The Digital Group
Digital HRMS is a HRMS Software which serves as a platform that allows an organization to focus on its employees, right from their first day in office till their last day. It is designed to manage core as well as sub functions of HR. It integrates employee data & allied activities important from the HR perspective, such as time & attendance, assessments and MIS. It offers several modules and can be customized. The Admin/HR gets complete control to configure the tool as per the company policy. Digital HRMS is a customizable modular HR platform that offers dedicated modules for every HR function: Recruitment Employee Management My Details Policy Documents Employee Self service Leave & Attendance Resource Allocation Timeport Task Management Confirmation Assessment Performance Assessment Training Conference Room Booking Travel Expense & Reimbursements Asset Mapping Payroll Survey Reports & Analytics Separation Discover Digital HRMS App on Google Play & App Store with advanced features for mobile users. -
45
Worknice
Worknice
$9 per user per month 10 RatingsDelightful HR software - 100% designed, made & supported in Australia. HR software to streamline your people operations and provide a delightful employee experience from onboarding to offboarding. Create a delightful employee experience, streamline people operations, automate compliance and unify your HR data into the one modern platform. -
46
Point Progress
Point Progress
£1/month/ user Point Progress allows you automate and streamline a range of business processes, including expense claims, licensing checking, and document and timesheet management. MyExpenses You can easily control spending limits, capture receipts, and process expense claims quickly. You can ensure that your claimants are able to take photos of receipts and read them with OCR. DriverCare To maintain a safe fleet, the system automatically checks driver's licenses and vehicle tax & motor vehicle test details. You can now focus on your core business and not worry about the compliance of your drivers. MyTime Powerful online and mobile attendance and time tracking with rapid clock in/out TimeOff Self-Service absence management for the whole team iComply Software that ensures GDPR compliance. You can keep your compliance with data assets monitoring and SAR processing while also building your audit log. -
47
CaseTrac
ETHIX360
CaseTrac is the most popular case management software on the market today. It features game-changing innovation in the use artificial intelligence, best practices workflows, and features designed by HR professionals for HR professionals. CaseTrac™, which offers the most comprehensive intake methods in the industry, allows you to report any company concerns and then collects, manages, and resolves any incident. We protect the anonymity and offer seamless communication with each individual who reports. ETHIX360 believes that more constituents will help your company learn, grow, and improve its overall performance. Our Web Services application provides an API to major HRIS solutions, allowing maximum utilization and value. The solution features a powerful workflow engine, notification matrix, and a comprehensive, user-friendly reporting and analysis platform. -
48
TalentHR
Epignosis LTD
$2/month/ user TalentHR is an innovative take on HRIS. It's a one-stop-shop for successful people management. It is fully customizable, with features such as time-off tracking, self-managed profiles for employees, custom fields and performance reviews. Focus on your people instead of complex HR tools. All at a reasonable cost, and no IT skills are required. TalentHR is the product of Epignosis. 11,000+ companies trust Epignosis for their HR and L&D requirements. -
49
Dovetail Software
Dovetail Software
Dovetail Software offers an HR Service Delivery Experience that includes HR Case Management and Employee Portal. It also provides reporting & analytics that enables HR to achieve excellence and meet the needs of modern HR teams. These requirements include improving the employee experience and improving the HR Experience of delivering human resources services. Dovetail Software was founded in 1996 as a CRM company (Customer Relationship Manager) based in Austin, Texas. It started out focusing on the customer service and support market and implementing products for large-scale enterprise organizations. We changed our focus in 2008 and created products for global workforces, specifically HR Service Delivery. Our current product line includes Employee Portal, HR Case Management, HR Knowledge Management, Reporting & Analytics, and HR Knowledge Management. -
50
Ethicontrol
Ethicontrol OU
€89 per monthEthicontrol is a platform that supports the entire lifecycle of a message, incident, or message - from its origination to its final resolution. Our web-intake supports 40+ languages as well as automatic translations. We offer voice processing and toll-free lines 24/7. Our case management support scenarios and workflows include delegation, classifications and priorities, tasks, case files and fact trees, team conclusions, and powerful analytics. Our platform is compliant to the EU Whistleblowing directive, UKBA, PIDA and Sapin II, FCPA as well as ISO 37001, ISO 37002, and many other frameworks. We offer pricing plans that can be customized for any company size. We don't charge users. Different options for rollout: Any location, jurisdiction, SaaS-based, on-premise or in any other manner.