CastIMS Description

Show your clients that you are serious about their reputation. Show government agencies that your proactive approach to problems and complaints is a hallmark of your agency. Your employees should be proud of your commitment to ensuring that every client is treated with the highest standards. Your commitment to compliance shows that you care about delivering excellence every time. CastIMS is the best way to show that. CastIMS will do more than ensure you have reliable, fully-developed software. We'll also make sure that you have the personal service and experience you deserve. Compliance Requests are used to respond to consumer complaints. They also provide a reference for all correspondence, including the nature and number of complaints. Training reports are used to identify training needs and provide proof that all training has been completed.

Integrations

No Integrations at this time

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Peacock Consulting
Year Founded:
2005
Website:
www.peacock-consulting.com

Media

Recommended Products
Top Rated Business VoIP Provider for 2024 for as low as $20/mo*! Icon
Top Rated Business VoIP Provider for 2024 for as low as $20/mo*!

Message, video, and phone on any device. Trusted by over 400,000 businesses.

- Includes 100+ Premium Features
- Unlimited Calling, Faxing, SMS, Conferencing.

Product Details

Platforms
Windows
Mac
Type of Training
Live Online
Customer Support
Phone Support
Online

CastIMS Features and Options

Compliance Software

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Debt Collection Software

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Complaint Management Software

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management