Infor Case Management Description
Utilize Infor® Case Management for submitting, tracking, and addressing HR-related questions through a streamlined, self-service software solution for HR service delivery. Integrated into the Infor Global HR system, it enables employees, managers, and HR personnel to create and oversee cases, effectively handling most common inquiries directly within the platform. Benefit from a multi-tiered strategy for HR service delivery and utilize advanced HR case management tools. Access tailored, searchable, and browsable HR information to enhance the experience. Provide customized assistance to each employee while gathering insightful feedback post-case resolution to refine your procedures. Furthermore, ensure that cases are directed to the right resources for optimal resolution and support.
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LBi HR HelpDesk
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Integrations
Company Details
Company:
Infor
Year Founded:
2002
Headquarters:
United States
Website:
www.infor.com/solutions/people/hcm/case-management
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Web-Based
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Online Support
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