Resolve Enterprise Description

Resolve Enterprise can transform your case and complaint management. Our software allows you to manage your business processes from simple incidents and complaints to complex cases and investigations. Resolve Enterprise allows you to track and search every complaint or case interaction using simple dashboards and reporting. Resolve Enterprise helps you manage a complaint or case throughout its entire life cycle. From logging the case to assign tasks, managing deadlines, updating and communicating with correspondence, all the way to resolution, reporting and analysis.

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Integrations

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Reviews - 1 Verified Review

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features
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support
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Company Details

Company:
Resolve Software Group
Headquarters:
Australia
Website:
www.resolvesoftware.com.au

Media

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Product Details

Platforms
SaaS
Windows
Type of Training
Documentation
In Person
Customer Support
Phone Support

Resolve Enterprise Features and Options

Investigation Management Software

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Complaint Management Software

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Resolve Enterprise User Reviews

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  • Name: Waweru K.
    Job Title: Company Admin
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Resolve DCM Review

    Edited: Apr 20 2021

    Summary: With Resolve DCM, my experience has been great and I love this software. The software works well and I can barely complain.

    Positive: There is so much to admire about Resolve DCM. First, deployment was easy and the software has been very effective.
    Integration, customization and managing Resolve DCM is easy.

    Negative: No issues with Resolve DCM. It is a perfect solution for business as a DCM.

    Read More...
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