Best VonPing Alternatives in 2024
Find the top alternatives to VonPing currently available. Compare ratings, reviews, pricing, and features of VonPing alternatives in 2024. Slashdot lists the best VonPing alternatives on the market that offer competing products that are similar to VonPing. Sort through VonPing alternatives below to make the best choice for your needs
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BlueFolder
BlueFolder
103 RatingsElevate your service management to new heights with BlueFolder, the all-in-one solution designed for field service providers, maintenance teams, and support organizations. Streamline your workflows, enhance customer satisfaction, and boost efficiency with our comprehensive suite of features. Effortlessly manage work orders through our intuitive interface, ensuring nothing slips through the cracks. With intelligent dispatch and scheduling tools, optimize resource allocation to minimize downtime and maximize productivity. Build lasting customer relationships using our CRM features, keeping track of interactions and service history for personalized service. Stay connected on the go with our mobile app, enabling real-time collaboration, work order updates, and client communication from anywhere. Take control of assets and equipment and contract management. Simplify financial processes with billing and invoicing features, generating accurate invoices and receiving payments optimizing cash flow to your business. Gain valuable insights into your business performance through customizable reports and analytics. Make informed decisions and identify areas for improvement. BlueFolder seamlessly integrates with other essential tools. -
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Revers.io
Revers.io
$99 per monthWe want to make it easier for consumers and distributors to have a smooth after-sales experience. Intelligent management will optimize the upgrade of your returns and lower your logistics costs. The ease of returning and transparency in the follow-up of each file will ensure that your customers buy with confidence. Revers.io is a platform for distributors and brands that want to use a state of the art solution to manage returns. Your buyers can easily return their products online through an easy-to-use portal. The platform automatically applies your after-sales procedures to every request. Revers.io allows you to transversally process your return files, from store to ecommerce. Finally, you have all the information you need to manage after-sales and make proactive decisions. -
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Prolong
Prolong
Allow seamless and profitable services for care and repair. Watch your bottom line grow as you increase customer engagement. Prolong integrates seamlessly into your existing systems, with quick setup and instant benefits. Pilot after-sales ROI to increase product sustainability, ensure a modern post-purchase experience and secure a state of the art post-purchase experience. Prolong is trusted by top brands because we are the best in increasing business value and boosting loyalty. Maintenance services can add up to 15% to your average purchase price. Drive your company towards a circular economic model and extend the life of your products while improving your CSR results. Upgrade the post-purchase experience to increase customer loyalty and retention. Product lifespans will increase, resulting in less waste and more value. Increase your brand's commitment towards sustainability by extending product lifespans and reducing waste. -
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Dailybiz
Dailybiz
€39 per user per monthYour complete web solution for managing your business. Dailybiz's many functionalities allow you to customize your management experience to meet all your needs. Daily monitoring and optimization of commercial management. Reduce administrative tasks and increase productivity. Access your dashboard from any browser, anytime and anywhere. Follow customer exchanges. Improve prospecting, monitoring sales opportunities, and managing after-sales services. Increase the efficiency of your sales staff. Multi-channel commerce requires inventory management. Follow all customer regulations. Manage general and analytic accounting, budgets, fixed assets as well as tax packages. Time spent and expenses can be planned and assigned. Analyze the profitability and viability of your projects. -
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Zed-Service
Zed-Axis Technologies
Zed-Service™, a world-class CRM software for customer service, offers intelligent reporting and an analytics dashboard. Zed-Service™, a service management software that is scalable, allows you to keep up with industry growth. Automate your operations and improve after-sales services. Handle field services and warranty management from one platform. Zed-Service™, is primarily for industries that require after-sales service or repair management. To improve profitability and brand image, processes like on-site service, walk-in service, and Return-to–Bench (RTB), can be streamlined easily. -
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Ogmyos eventManager
Ogmyos
EventManager is the complete solution for companies and organizations looking to improve customer relations and after-sales service. The complete software can be rented and is accessible via the internet (SaaS), or you can also use it in project mode (custom-development). CRM modules - Outlook synchronization, document sharing, collaborative work, surveys, emailing campaigns, business follow-up and event management all available on the same platform. We support our customers in their success and sustainable growth, from prospecting to conquest to loyalty building through multichannel order taking to collection and transfer of accounting. Our technical and functional experts will help you set up a simple, effective and efficient software solution. We offer a global configurable offer that allows you to structure your entire cycle of organizational management. -
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Zervicio
Manage Smart Solutions
$20.00/month Zervicio.com provides cloud-based After Sales Service Platform for enterprises to automate customer support services. Zervicio allows customers to interact with service teams in real-time. Agents, Service Managers, and Customers can all stay connected from anywhere. Zervicio is an after-sales system that allows you to track and manage your service requests. The price of delighting customers is managing your own time slots and team members. Zervicio can help you put your dreams into action by providing personalized service to your clients. Your service manager will be able to make quick decisions regarding a service request and can direct his field force as quickly as possible. Zervicio's Knowledge Repository is the most powerful - you deploy and educate, you gain knowledge, and you build experience. Manage Service Cloud is accessible from anywhere. -
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Aftersale
Aftersale
$58.94 per monthAfterSale CRM is a comprehensive application for field service designed to streamline the management Annual Maintenance Contracts, technicians and spare parts. It has features like real-time tracking, dispatching technicians, scheduling efficiently, and managing spare parts inventory. The platform is designed to improve operational efficiency and customer satisfaction through tools that allow seamless coordination between back-office operations and field service teams. AfterSale centralizes service-related data to enable businesses to monitor performance metrics and ensure timely service delivery. It also allows them maintain accurate records of customer interaction and equipment maintenance histories. Keep track of contract information, renewal dates, service history, and other details to ensure timely support for customers. Manage your spare parts inventory efficiently within Aftersale. -
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Things5
VISup
Things5. The IoT platform that is powerful. For OEMs and brands. Things5 platform is designed for customer applications, R&D, and improved after-sales service. It uses analytics data to empower R&D. Connect your products. Domestic appliances. Professional tools. Industrial machinery. Vans and vehicles. Medical instruments. How does it work? All analytics data in one location. Things5 centralizes data from all devices to enable 360deg services. This includes apps, big data analysis tools, reporting, and tools for the service. Ready-to-use platform capabilities. Things5 offers a complete backoffice that allows you to monitor your products and manage your users. Trusted technology. To ensure the highest security standards, we work with industry-leading partners who use cutting-edge technology. We are currently in compliance with OWASP guidelines as well as GDPR requirements. Complete suite of tools. Monitoring of status in real-time. Device activation and mgmt -
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Proginov ERP
Proginov
Proginov ERP is the result of over 20 years of management information technology experience. It manages all stages of a product's life, from manufacturing to purchase, stock and statistics management, to marketing and after-sales service. It is designed to meet the needs of all companies, large and small, as well as associations and industries, in terms of both volume and functions. Multi-supplier, product catalogue, concepts of equivalent or substitute items, variations and batch and location management. Registrations, quality control, quality control, registrations, logistics, variants. Technical data sheets, documents, media. -
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Builders CRM
CetharSoft
$1,000 one-time paymentWe listen to the customer's needs and offer system consulting services to help them find better business solutions. Small and medium-sized businesses can use the BinCRM Customer Relationship and Workflow Management system. BinCRM allows you to measure the effectiveness and satisfaction of your marketing campaigns, improve customer satisfaction, provide prompt after-sales support, and allow you to concentrate on business growth strategies. It connects technology, people, processes, and systems to improve the relationship between your company and your customers. CRM systems allow for quick and easy access to key customer data. BINCRM transforms such data into information that can be used to make informed decisions and ensure customer satisfaction. All-round increase in productivity, revenue, and profitability. -
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Service CRM
Service CRM India
Best Field Service Management Software company Service CRM has been revolutionizing field service operations across many industries for years. The company is known for its innovative solutions and user-friendly interfaces. This has proven its commitment to streamlining and improving efficiency. Service CRM India incorporates cutting-edge technology and robust features to help businesses manage their field service teams, optimize scheduling and improve customer experiences. This company is a leader in field service management software and remains a pioneer in this ever-evolving market. -
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Thulium
Thulium
$26.38/month/ user Your team works constantly with data. Contact history, dashboards, wallboards, reports. Data-driven support is an answer to customer needs. Everyone knows what to do. There is no miscommunication. The customer service program is simply a way to share information within a group. There is no duplication of work. Advanced reports and control over KPIs. You can collect website leads by proactive chat and callback. A virtual call center offers advanced functions that can help you make a sale. You can organize the after-sales process. Thulium is simple to use. Easy configuration, quick implementation, and good support. We create contact center software. It is important that we know how to use it. The integrations and rich API will make the Thulium contact centre system part of your tool environment. Automated repetitive tasks will be taken care of. 100% of calls are returned. You can make more phone calls and connect clients with the right consultants immediately. -
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Nural ASM
Nural
Nural ASM, a Service Management Software, is a system that manages repair management, inventory, and warranty management. It maintains the day-to-day functioning of an organization's service department. Nural-Service utilizes structured and efficient KPIs for after-sales services to ensure your brand is recognized, acknowledged, and properly serviced. -
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Partium
Partium
Whether you want to sell more spare parts, support your parts desk and hotline team. or drive maintenance efficiency, Partium can help with that. Partium is a multi-modal AI-supported Enterprise Part Search. It makes it easy for your users in Maintenance and After sales & Service environments to find parts in spare parts portals, web shops, and maintenance systems. It allows technicians to search by image, text, filter, bill of materials, and tags. Hotline agents can confirm part search results and connect with the users. Partium also offers insights in your users' search behavior. Partium handles millions of spare part searches every month. Caterpillar, Parker, Liebherr, Deutsche Bahn, New Holland, The Home Depot, ENGEL, Wien Energie, and many other companies use Partium to provide not just a great search for their internal employees and customers, but a search that converts at higher rates because of relevancy, accuracy, and ease-of-use. -
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Extrabat Paysage
Extrabat
€35 per monthExtrabat Paysage, an online management tool for landscape professionals, combines a powerful CRM (Customer Relations Management) with the functionalities of an ERP (Enterprise Resource Planning) to provide a complete solution. Extrabat natively integrates supplier catalogues (Betafence and Cupastone, Excelgreen and Loxam). ), imports from both your customer file and your old articles database (Ciel Ebp, Api etc.). A single software suite now integrates accounting, customer relations, after-sales support, agendas, cash register software, and many other functions. Extrabat Paysage Online Solution meets all your needs for prospecting, sales, and management of your maintenance interventions. It also manages production costs and invoices all functions that optimize the performance of your gardener/landscape gardener activity. This allows you to work as efficiently in an office environment as it does in mobile situations. -
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CloudApper Desk
CloudApper
CloudApper Desk, a modern and affordable ticketing application, is designed to help your customers and grow your business. This powerful application streamlines customer service management by providing a powerful dashboard and simplified ticket administration. It also offers the mobility you need for better responsiveness. Capturing and analysing information is crucial for understanding your business. CloudApper Desk allows you to identify common problems, create opportunities to improve your products/services, and strengthen your business. After-sales service is often what defines reputation. CloudApper Desk allows customers to monitor their activities, assign tickets, and receive a quick response from any mobile device. CloudApper Desk makes customer service management easier and more efficient. This information is used for an intuitive dashboard that allows users to see the most recent tickets and the latest replies. -
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Quanos SIS.one
Quanos
Smart information is key to leading with smart information. This software includes digital spare parts catalogs, service information system (SIS) and portals. Quanos SIS.one is a new service information system that allows you to digitize and optimize your after-sales services as a manufacturer or operator of machinery and equipment. Quanos SIS.one allows you to link all the relevant information about your machines and plants from their source systems and then present them to everyone via a user-friendly interface. This includes maintenance staff, service technicians, support staff, and customers. Our software for service information systems helps machine manufacturers, equipment and plant operators increase their service business. Our software is used by operators of vehicles, plants, and machines to manage spare parts and maintenance. Quanos SIS.one links all relevant information from the source systems such as ERP, CAD and DMS. -
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ABRA Gen
ABRA
ABRA Gen provides a complete overview of your business with its dozens of modules, and the extensive custom-tailored options for development. Supports business management from business to inventory, production, service provision bookkeeping, reporting and decision-making. ABRA Gen is a flexible system that can be used in any business sector. ABRA Gen is a multi-discipline ERP system that covers all business areas and can be adapted to different business disciplines. It covers everything from CRM to production, after-sales and customer service. ABRA Gen is a single information system that can be used by the entire company. Manage your entire company from one place. ABRA software implements systems in almost every field of business. ABRA Gen ERP can be run in the cloud, so you can work anywhere and anytime. Thanks to an advanced API, the system can be integrated into any open solution. -
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INControl
Tracer Workflow
$75 per user per monthConfident Control. INControl is the tool that you need to simplify the complex tasks of your workflow. It can be done in one screen with one graph. To ensure efficiency in your workflow, you need to have oversight and control. Tracer's Workflow Solution, INControl, ensures every link in any job workflow process feels completely under control and has the confidence to succeed. Control is the key to efficiency, according to Tracer. Management must have easy access to and control over all jobs, at any stage of the process. Staff should also be able to manage the job. INControl allows for the management of all stages and provides complete control over all processes. Management can quickly access and analyze the job's duration and determine which stages are most productive and which ones are behind schedule. You can also set up notifications to notify everyone when an important job is in danger. -
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Zoho Desk
Zoho
$12.00 per user per month 17 RatingsInstant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure. -
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Okout CRM
Solaripe General Trading
$17 per user per monthOkout is a flexible, feature-rich Business Suite that's extremely easy to use and allows businesses to run more efficiently. Okout can be used on any device and is cloud-based. Okout offers many features, including ERP, CRM and Van/Mobile Sales, POS and Self Storage, Document Management and Manufacturing, Rentals and Contracts. Okout is also suitable for various verticals such as Retail, Trading, Distribution and Manufacturing, Real Estate and Hospitality, Construction, Maintenance and After Sales Service. Our IT & Business Consultancy Division provides integrated professional services to clients, focusing on increasing value and minimizing operational and investment risks. Our services are suitable for small businesses and institutions, as well as large conglomerates. -
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ServiceManager
ServiceCentral Technologies
ServiceManager is a cloud-based service management platform that can be configured for any business that manages after-sales service or repair of products in any industry. It offers a flexible workflow management system and powerful reporting tools. ServiceManager can be used as a point solution, or to support end-to–end returns, service, and repair. The platform allows seamless workflow and reporting across all service organizations. -
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Flowlens
Flowlens
£39/user/ month plus platform Flowlens, a cloud-based manufacturing CRM and MRP system for small to medium-sized manufacturers and dealers of equipment and machinery, plants and industrial systems, is available from Flowlens. Flowlens offers you: One place for all your business needs - sales, inventory, purchasing - production and profitability - after-sales service and asset history - CRM / Supplier management - tasks, uploads, email tracking - automatic document creation Flowlens has links to Xero Quickbooks Online, Sage 50, and Kashflow accounts packages. This allows data to be seamlessly transferred without the need for manual rekeying. Customers of Flowlens typically move away from repetitive manual processes, spreadsheets, and hours of effort to save on average one day per week. You can view case studies and a complete demo webinar video on our website. Dealers and manufacturers who are interested in learning more can take advantage of a 2 week free trial, which includes expert assistance. Flowlens offers expert implementation and training programs. -
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Serviere
Impiger Technologies
$0Serviere simplifies the process of service requests by improving communication and streamlining the process. Engineers and managers can collect, analyze and respond in real-time. Customers can track the status of their complaints. Comprehensive solution for efficient service administration. -
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TEZ ERP
TEZ ERP
Accounting software is used by most businesses only to comply with regulations. Modern businesses require real-time analytics and data to stay on top of the competition. Traditional tools do not provide integrated solution. You are forced to use multiple tools or excel sheets, which results in duplication of work and waste of time. A solution that allows you to manage every aspect of your business can save you a lot of money and time. TEZ ERP®, a cloud-based business solution, is used by thousands of Traders and Manufacturers to manage their Leads and Orders. It also helps them with Finance, Taxation and Documents. -
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Hive Marketing Cloud
Hive Marketing Cloud
£1,750/month Hive Marketing Cloud: Customer Intelligence & Engagement Platform Hive Marketing Cloud Hive, a privately-owned business, was founded in 2010. It specializes in the Retail, Insurance, and Travel industries. Hive helps brands engage audiences and convert them at scale. Hive uses a single platform to deploy highly personalized, sophisticated multi-channel advertising. This allows for all of their data to be accessed, allowing for better customer experiences. Hive allows you to uncover data insights, reveal customer lifetime values, create recency frequency value (RFM-based segmentation), orchestrate and automate customer journeys and measure engagement and results, reporting beyond clicks and opens. -
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EFFORT
EFFORT
$599/user Are you ready to expand your business? Meet the EFFORT platform for service business management. It combines industry best practices to help you streamline processes that meet with time-critical and location-sensitive requirements. It is used by the world's leading service companies. To improve your productivity, EFFORT provide a better customer experience, lower costs, and manage your business more easily. EFFORT is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more, EFFORT has helped a growing number of extraordinary service companies—like L & T, Siemens, IBIBO, Mahindra Finance, Home Credit IB Group and many more - these companies achieving incredible business results. EFFORT is a flexible and highly customizable solution that has been used across industries for all work processes which and manage your entire field operations in a few clicks! It is being used by 150+ customers across 10 countries with over 50000 users. Each day over 2 million activities are being performed on the platform -
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Ant My ERP
Ant My ERP
$25 per user per monthAll your business functions can be managed with one software. Too much work, too many steps and too little time. Automating and avoiding mistakes in your entire business will allow you to make better decisions faster and not worry about recurring issues. Only Collaboration and Integration can make this happen. Let us automate your business and centralize your data so you can focus on the important things. -
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D•engage
D•engage
Create dynamic customer engagements based on valuable data insights. Create omni-channel campaigns on a single, user-friendly platform that is available in the cloud or on-site. This data-enriched tool for customer communication allows you to maintain compliance while ensuring security and customizing your message. Enhance your customer communication and ensure seamless operations. Our marketing platform will revolutionize digital commerce by offering customized shopping experiences and insights analytics, as well as automated marketing software magic. D*engage reinvents player engagement for the betting industry with a focus retention and personalization powered our consumer data platform. You can do more than automate marketing messages. Our Customer Experience Data Platform empowers you to create meaningful connections with your customers, regardless of how they interact with the brand. -
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FirstHive
eMart Solutions
$49 per monthFirstHive is a full-stack platform for customer data that allows brands and consumer marketers to take control over their first-party data. It enables highly personalized campaigns and drives conversions. Are you lost in the maze of channels your customers use to discover your brand? Too many channels? While you are exploring your customer, your questions will never end. You can see how you can eliminate frustration and ambiguity. FirstHive has worked in partnership with global brands across all sectors, including Retail, Digital, Manufacturing, Travel, Hospitality, and BFSI. We now have access 4X more identities than we had in our database. We can also ensure that all our agencies on FirstHive get access to the data. However, the PII is masked from FirstHive to ensure data protection. -
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HERO
Mobilise
HERO, a fully customizable app, helps you deliver a first-class solution for connectivity and delivers outstanding customer experiences. Launch a fully-branded, customisable app on top your existing infrastructure. Support your customers through their entire service lifecycle. From onboarding to eKYC and payment processing, subscription management to in-app eSIM. HERO mobile application gives your customers a 360° view of their service at any time, anywhere. Create rich data analytics about user profiles and service consumption through digital channels, network services, and third party services. A fully branded website provides self-care and market place capabilities for a consistent experience across all channels. In-app eSIM activates your customer's mobile service with a single click. HERO includes eSIM provisioning and comprehensive customer analytics. Full-service monitoring, as well as all the tools necessary to manage the entire customer lifecycle. -
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Kreative Hive 360
Kreative Hive
$49Kreative Hive is a cutting edge CRM solution designed specifically for retailers. It revolutionizes the way businesses interact with their customers. This dynamic platform seamlessly integrates tools for customer relationship management, empowering retailers with the ability to manage and enhance their client interactions. Kreative Hive’s CRM for Retailers is designed to streamline processes and track customer preferences. It also optimizes marketing strategies. Retailers can gain valuable insights with intuitive features like sales tracking, personalized communications, and robust analytics. The platform's intuitive interface ensures smooth implementation and is an invaluable asset for retailers who want to elevate their customer experience in today's competitive marketplace. -
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Capillary Engage+
Capillary Technologies
Consumers expect brands to be relevant to their needs. Engage+ allows you to connect with consumers on their preferred channels and build relationships with them. This will increase the effectiveness of your marketing efforts. AI-powered marketing solutions can personalize customer engagement. Target customers where they are most active. Increase conversion by personalizing content, offers, and products based on their browsing patterns, purchase history, product preferences, and more. X-Engage uses an advanced algorithm to automatically select the best channel mix for a customer based on multiple factors such as reachability, responsiveness score, and conversion probability. -
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Outsell
Outsell
Outsell's Virtual Customer Engagement Platform builds lasting relationships with auto dealers' service and sales customers. It keeps them in the loop with consistent, AI-driven, multi-channel communications. It also helps identify when they are in the market. Outsell can be used as an extension of your marketing team and allows you to control and customize communications for specific consumers. Outsell allows dealers to save money and maximize their time. Machine learning predictive models that use artificial intelligence to predict future consumer behavior and the content and information that individual customers will be most interested in. Dynamic, personalized content across all channels and profit centers, aggregated, and delivered to customers based on individual needs. -
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VeriChannel
VeriPark
VeriChannel is a secure and unified platform which enables organizations to manage seamless and consistent customer journeys, across multiple touch points including web, mobile and kiosks, as well as ATMs. Customers and staff can use the system on devices of different sizes and resolutions with fully responsive user interfaces. VeriChannel is a reliable, scalable platform that sits on existing IT systems. It allows for a secure integration with disparate applications. VeriChannel's ready-to-go architecture and ready-to-use solutions allow it to be re-used on all channels. This reduces application development and maintenance costs. VeriChannel allows you to repurpose legacy applications without having to rebuild them from scratch. You can integrate content, data and functionality into new presentation layers or customer experiences. -
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HiveOtter
HiveOtter
$14/month HiveOtter, an innovative platform, is designed to turn your satisfied customers into brand advocates. It does this by streamlining referral marketing programs and automating the distribution of discount coupons through personalized referral links. The process is simple but powerful. HiveOtter allows you to create a customized referral programme for your business within minutes. Once implemented, customers can easily share referral links with their networks. HiveOtter will automatically send a discount code to the referrer when a new customer purchases using this link. HiveOtter's automation is one of its strongest points. It eliminates manual tracking and rewards distribution, saving time and ensuring every referral is acknowledged. -
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Jivox
Jivox
A single technology stack is all you need to manage personalized ad content delivery and attribution across all media and eCommerce platforms. Deliver the right message at right time across owned and paid channels to achieve media performance and maximize ROI. This allows you to understand each customer's intent at each stage of their buying journey. Cross-channel analytics and sales attribution via data clean rooms. Recognize and process consented consumer engagement events in real-time. Personalize omnichannel messaging for individual customers. Facilitate enterprise-wide collaboration to enable local to global implementation. Identify consumers in the market and match them with the right product, offers and pricing. -
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N2Hive
Ntooitive Digital
N2Hive, an AI-driven platform for revenue operations and sales enablement, is powered by machine learning and automation. It gives B2B/C companies greater control over their sales, marketing and customer acquisition teams. Every day, harvest and analyze 360-degree views of every customer and deal. The N2Hive modular framework allows businesses the flexibility to customize every aspect of the platform. No more wasting money on tools that only do 20% of what you need. Forget spreadsheets and sticky notes. Make better decisions using a tool which does everything you need to connect, be efficient and predictable in your business. -
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ServiceCheck
ServiceCheck
Profits and revenue will increase. Improve operations. ServiceCheck's engagement tool will help you to improve engagement and gain valuable brand insights. Your customer will receive an exceptional omni-channel experience, while protecting your brand and increasing efficiency. Our intuitive, user-friendly contact center software can improve efficiency and effectiveness. It can be configured to meet both brand and local needs. Our highly-trained staff and support team have been providing 24/7 solutions to customers for over 30 years. We offer a single, unified experience across all channels, including web, mobile and digital, as well as phone, email, and social media. Let your customers do it. Our team will enhance your self-service system using our best-in class web solutions and brand insight. -
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OctaShop
Octashop
OctaShop Commerce offers customers seamless online to offline (O2O), phygital experience with total recognition. OctaShop Commerce platform was designed with a core engine concept that can be used across multiple business models and categories. This allows for great flexibility to tailor the product offering to meet business needs. Octashop has been offering managed services, technology, and consulting for 15 years in a most impressive way. -
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UJET is a cloud-native and mobile-focused customer service platform that helps organizations make support an integral part their business by engaging customers across all channels and endpoints. We transform customer interactions by integrating channels and integrated communications, modernizing customer experience. Our tools provide multichannel support for voice, text, web, and mobile apps. Customer support should be seamless for customers. It must empower agents with the best tools and enable brands to provide the best customer support experience. Google Nest, Instacart and Postmates are among the companies that trust UJET to power customer support programs. This allows for reliability, security, and scaling across the globe.
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EBER
EBER
Your loyalty strategy can be brought to life. It will help you grow long-term customer relationships, increase revenues, and strengthen your brand. You can run a loyalty program similar to many of the top brands with our comprehensive platform. We can help you get started in days and not months. We offer more than a loyalty program. Our listening, feedback, referral, and gamification solutions allow you to do more. Engage with people with targeted campaign messages that include automation, so you never miss an opportunity to connect. Our CRM is Consumer-focused and gives you a 360-degree view on Customer Profiles, Spending, and Beyond. Your team can benefit from this CRM and provide the best customer service. Sell gift cards with cash value. This model is used by many brands to generate revenue and let customers promote your brand through gifting to people they know. -
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CrowdTwist
Oracle
With loyalty and reward programs that are specifically tailored to your customers, you can connect your most valuable customers. Oracle CrowdTwist Engagement and Loyalty increases profitability, deepens customer relations, and improves customer loyalty. To build a 360-degree customer profile, capture data from every interaction with your brand. This can be used to personalize interactions. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints--physical or digital--customers chose to interact with your brand. You can use customer data from all channels and touchpoints to build stronger relationships with your customers. Gamification can be used to interact with customers beyond the transaction point. Learn why customers engage and what motivates them to buy. -
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Mindmatrix
Mindmatrix
Mindmatrix is more than a software platform. It is a group of customer-oriented, diverse people who share a common goal: to help you sell well. Mindmatrix has been doing this for 21 years. Mindmatrix is the only company that provides a single platform to enable direct sales and partners. The industry's most comprehensive and complete channel enablement platform. Mindmatrix is the best-selling sales enablement platform in the industry. It includes sales automation, sales asset administration and marketing automation. As your salespeople close more sales deals, you will see your sales revenues rise. A great sales onboarding program will help your business increase sales revenue, reduce turnaround time, and support your salespeople in reaching their sales goals. Mindmatrix simplifies sales onboarding by combining the best elements of a great onboarding system. -
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SessionM
Mastercard
SessionM's customer loyalty and engagement platform powers personalized and rewarding experiences. It is used by some of the largest brands in the world, including those that specialize in Restaurants, Retail and Consumer Goods. You can create a unique loyalty experience that drives high-value customer behavior and provides valuable data about customer preferences and analytics. Flexible functionality allows you to create unique loyalty programs and personal experiences. Responding to customer signals across all channels and at any time is a way to win critical moments. Machine-learning, real time decisioning and the ability to engage customers across all channels to provide smarter customer interactions. SessionM's technology collects real-time and batched data from multiple channels to create a database of 360-degree customer profiles, which can be used to make decisions for all systems. -
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RAPID RTC
RAPID RTC
Customers are spending more time online than in a physical showroom when they form their first impressions of a dealership. RAPID RTC provides a complete digital communications platform (Lead manager, Live dealer, Chat, Social), which aggregates all consumer-initiated engagement methods and connects online consumers to sales advisors in a real-time. This allows for a premium omnichannel customer experience through the entire online buying journey. No special software or hardware is required to use our tools. We are platform and device agnostic. Our technology is designed to provide value to our clients. However, our clients are always at the heart of our thinking. This makes us stand out in today's market. Our support teams are available to assist you with any questions. We offer Dealer Care, Training, and Concierge Services 24/7/365. -
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Channel Gate
Cymax Group
Channel Gate is a multichannel growth platform that supports 15+ emerging and leading channels. We help furniture brands compete with other brands and win with precision thanks to our 17-years of experience, innovation, and proprietary consumer intelligence. Channel Gate offers exclusive access to new revenue via our boutique marketplaces. We also have the AI-enabled tech which enables rapid launch, optimization, marketing, customer support, and fulfillment. We create the technology that powers furniture eCommerce. Activation is seamless and scales quickly across critical channels and exclusive marketplaces like CymaxBusiness and Homesquare. Optimize products, manage inventory and listings, scale across exclusive closed channels and leader channels, fulfill orders, and tap into 17 years worth of consumer data and business insight, all on one platform. This game-changer platform offers integrated eCommerce solutions, from design to delivery. Integration with marketing, eCommerce and merchandising as well as logistics and order management is seamless. -
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PatientBond
PatientBond
PatientBond is a revolutionary way to engage patients using a proprietary psychographic segmentation method and digital communications. This model has been proven to motivate desired healthcare consumer behavior. PatientBond personalizes email, text messages/SMS and in-app/portal communication with psychographic insights and 2-way response based on individual patient's motivations. PatientBond is available as a standalone platform, or as an addition to any CRM, EMR, and Practice management systems. Our customers use PatientBond to increase their business and clinical results. This includes increasing market share, improving patient outcomes, and increasing the amount and speed in patient payment collection. PatientBond is the best way for any patient engagement initiative to be successful. It uses a unique combination - proprietary healthcare consumer psychographics, and digital engagement workflows - to amplify the results. -
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Cedara Hive
Cedara
Hive is the first platform to offer a complete sustainability solution for businesses, specifically designed for the marketing sector. Hive's proprietary map engine integrates seamlessly with any data source via APIs. It automatically maps data sets to globally recognized emissions factors and industry standards. This empowers organizations to calculate precise carbon emission. Hive's mapping tool measures all media across your business, and harmonizes data sets to work with brand and agency methodologies. Hive streamlines and ensures accuracy when assessing and mitigating the carbon footprint. Hive's suite allows you to track carbon emissions in a comprehensive manner. Clients can easily monitor emissions from any business operation, including media delivery. This allows for informed decision making. Hive's intuitive interface will keep you ahead of the game.