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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Things5 is a robust Internet of Things (IoT) platform tailored for brands and original equipment manufacturers (OEMs). This platform is crafted to facilitate customer applications, enhance research and development efforts, and elevate after-sales service through the use of analytical data. Seamlessly connect a variety of products including home appliances, professional tools, industrial equipment, vehicles, and medical devices. The operation is straightforward: Things5 consolidates all analytics data in one central hub, allowing for the creation of innovative 360° services that range from applications to comprehensive big data analytics tools, reporting capabilities, and specialized service tools. It comes equipped with ready-to-use features that not only include core analytics but also a complete back office for overseeing your product fleet, managing devices, and handling user accounts effectively. To ensure security and reliability, Things5 collaborates with leading industry partners and employs state-of-the-art technologies to uphold stringent security standards, currently adhering to OWASP guidelines and GDPR regulations. Additionally, the platform offers a full suite of tools, including real-time status monitoring, device activation, and management functionalities, empowering users to maintain optimum control and oversight over their connected devices. This comprehensive approach positions Things5 as a pivotal resource for modern businesses looking to harness the power of IoT.

Description

HiveBox™ leverages top-notch business practices to facilitate customer interaction and enhance the sharing of experiences associated with various brands. By incorporating distinctive customer-focused features, we empower users to consolidate their insights and experiences in one location, fostering a robust connection between brands and their audience. Our expansive marketplace model, developed by HiveBox™, simplifies the process of engaging with customers across multiple channels, eliminating the complications of reaching out physically. With just a click, our services become accessible, ensuring that businesses can maintain swift and ongoing communication with consumers, which in turn optimizes account management and boosts customer satisfaction. Delivering an exceptional ‘after-sales service’ experience is paramount, and we actively encourage customer feedback through an intelligent notification system to better comprehend and meet their needs. Additionally, our model provides opportunities for agent engagement while offering a comprehensive overview and timely alerts to enhance overall customer relations. This comprehensive approach ultimately secures a lasting bond between brands and consumers, ensuring that both parties thrive in their interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

VISup

Country

Italy

Website

visup.co

Vendor Details

Company Name

Hivebox Solutions

Country

India

Website

www.hivebox.in

Product Features

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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