HERO Description
HERO, a fully customizable app, helps you deliver a first-class solution for connectivity and delivers outstanding customer experiences. Launch a fully-branded, customisable app on top your existing infrastructure. Support your customers through their entire service lifecycle. From onboarding to eKYC and payment processing, subscription management to in-app eSIM. HERO mobile application gives your customers a 360° view of their service at any time, anywhere. Create rich data analytics about user profiles and service consumption through digital channels, network services, and third party services. A fully branded website provides self-care and market place capabilities for a consistent experience across all channels. In-app eSIM activates your customer's mobile service with a single click. HERO includes eSIM provisioning and comprehensive customer analytics. Full-service monitoring, as well as all the tools necessary to manage the entire customer lifecycle.