ServiceManager Description

ServiceManager is a cloud-based service management platform that can be configured for any business that manages after-sales service or repair of products in any industry. It offers a flexible workflow management system and powerful reporting tools. ServiceManager can be used as a point solution, or to support end-to–end returns, service, and repair. The platform allows seamless workflow and reporting across all service organizations.

Integrations

API:
Yes, ServiceManager has an API

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Company Details

Company:
ServiceCentral Technologies
Year Founded:
1991
Headquarters:
United States
Website:
www.servicecentral.com
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Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

ServiceManager Features and Options

Field Service Management Software

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Service History Tracking
Work Order Management

Workflow Management Software

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Mobile Access
Task Management
Third Party Integrations
Workflow Configuration

Inventory Management Software

Alerts/Notifications
Barcoding / RFID
Forecasting
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management

Inventory Control Software

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Warranty Management Software

Eligibility Verification
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Asset Tracking Software

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Disposal Tracking
Inventory Management
Service History

Supply Chain Management Software

Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Shipping Management
Supplier Management

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Fulfillment
Returns Management
Shipping Management

Work Order Software

Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Task Management

Packaging Software

Inventory Management
Quotes / Estimates

ServiceManager User Reviews

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