Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience a comprehensive online salon management solution designed to enhance growth, foster customer loyalty, and provide 24/7 accessibility for clients on the move. Go beyond merely completing treatments; interact with your clients and analyze various facets of your business, including sales trends, new clientele, staff performance, and much more. Hive is adaptable and compatible with any device, requiring only a web browser to operate. Manage your salon and schedule appointments from any computer, and leverage our complimentary Facebook and website booking widgets to boost sales and drive business development. Understanding your clients and their preferences enables you to pinpoint opportunities for offering new services and crafting timely, relevant promotions—embracing the philosophy of 'Know your client.' With Hive's user-friendly interface and distinctive design, you will enjoy a streamlined appearance, improved functionality, and a consistent experience across desktops, laptops, tablets, and smartphones, making it an essential tool for salon owners. This innovative solution not only simplifies operations but also empowers salons to thrive in a competitive market.
Description
HiveBox™ leverages top-notch business practices to facilitate customer interaction and enhance the sharing of experiences associated with various brands. By incorporating distinctive customer-focused features, we empower users to consolidate their insights and experiences in one location, fostering a robust connection between brands and their audience. Our expansive marketplace model, developed by HiveBox™, simplifies the process of engaging with customers across multiple channels, eliminating the complications of reaching out physically. With just a click, our services become accessible, ensuring that businesses can maintain swift and ongoing communication with consumers, which in turn optimizes account management and boosts customer satisfaction. Delivering an exceptional ‘after-sales service’ experience is paramount, and we actively encourage customer feedback through an intelligent notification system to better comprehend and meet their needs. Additionally, our model provides opportunities for agent engagement while offering a comprehensive overview and timely alerts to enhance overall customer relations. This comprehensive approach ultimately secures a lasting bond between brands and consumers, ensuring that both parties thrive in their interactions.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$15 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$50 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Hive
Founded
2014
Country
Ireland
Website
www.hivesalonsoftware.com
Vendor Details
Company Name
Hivebox Solutions
Country
India
Website
www.hivebox.in
Product Features
Salon
Appointment Management
Yes
Booth Rental
Yes
Client Profiles
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Payroll Management
Yes
Point of Sale (POS)
Yes
Recurring Appointments
Yes
Spa
Appointment Management
Yes
Client Management
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Membership Management
Yes
Online Booking
Yes
Payroll & Commission
Yes
Point of Sale (POS)
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No