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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience a comprehensive online salon management solution designed to enhance growth, foster customer loyalty, and provide 24/7 accessibility for clients on the move. Go beyond merely completing treatments; interact with your clients and analyze various facets of your business, including sales trends, new clientele, staff performance, and much more. Hive is adaptable and compatible with any device, requiring only a web browser to operate. Manage your salon and schedule appointments from any computer, and leverage our complimentary Facebook and website booking widgets to boost sales and drive business development. Understanding your clients and their preferences enables you to pinpoint opportunities for offering new services and crafting timely, relevant promotions—embracing the philosophy of 'Know your client.' With Hive's user-friendly interface and distinctive design, you will enjoy a streamlined appearance, improved functionality, and a consistent experience across desktops, laptops, tablets, and smartphones, making it an essential tool for salon owners. This innovative solution not only simplifies operations but also empowers salons to thrive in a competitive market.

Description

HiveBox™ leverages top-notch business practices to facilitate customer interaction and enhance the sharing of experiences associated with various brands. By incorporating distinctive customer-focused features, we empower users to consolidate their insights and experiences in one location, fostering a robust connection between brands and their audience. Our expansive marketplace model, developed by HiveBox™, simplifies the process of engaging with customers across multiple channels, eliminating the complications of reaching out physically. With just a click, our services become accessible, ensuring that businesses can maintain swift and ongoing communication with consumers, which in turn optimizes account management and boosts customer satisfaction. Delivering an exceptional ‘after-sales service’ experience is paramount, and we actively encourage customer feedback through an intelligent notification system to better comprehend and meet their needs. Additionally, our model provides opportunities for agent engagement while offering a comprehensive overview and timely alerts to enhance overall customer relations. This comprehensive approach ultimately secures a lasting bond between brands and consumers, ensuring that both parties thrive in their interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$15 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$50 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Hive

Founded

2014

Country

Ireland

Website

www.hivesalonsoftware.com

Vendor Details

Company Name

Hivebox Solutions

Country

India

Website

www.hivebox.in

Product Features

Salon

Appointment Management Yes 
Booth Rental Yes 
Client Profiles Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Recurring Appointments Yes 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Membership Management Yes 
Online Booking Yes 
Payroll & Commission Yes 
Point of Sale (POS) Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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