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Description
HiveBox™ leverages top-notch business practices to facilitate customer interaction and enhance the sharing of experiences associated with various brands. By incorporating distinctive customer-focused features, we empower users to consolidate their insights and experiences in one location, fostering a robust connection between brands and their audience. Our expansive marketplace model, developed by HiveBox™, simplifies the process of engaging with customers across multiple channels, eliminating the complications of reaching out physically. With just a click, our services become accessible, ensuring that businesses can maintain swift and ongoing communication with consumers, which in turn optimizes account management and boosts customer satisfaction. Delivering an exceptional ‘after-sales service’ experience is paramount, and we actively encourage customer feedback through an intelligent notification system to better comprehend and meet their needs. Additionally, our model provides opportunities for agent engagement while offering a comprehensive overview and timely alerts to enhance overall customer relations. This comprehensive approach ultimately secures a lasting bond between brands and consumers, ensuring that both parties thrive in their interactions.
Description
EventManager provides a comprehensive management platform designed for businesses and organizations aiming to enhance their customer relationships and after-sales support. This all-in-one software, available in a rental model through the web (SaaS), can also be tailored through custom development projects. Users can take advantage of integrated CRM modules, a shared calendar, Outlook synchronization, document sharing, collaborative tools, surveys, email campaigns, business tracking, and event management—all within a single interface. Our solution guides customers from initial prospecting to acquisition and ongoing loyalty, streamlining multi-channel order processing and integrating with accounting systems. We are committed to our clients' success and sustainable growth, offering expert advice from our technical and functional specialists to help implement a straightforward and efficient software solution. Additionally, we provide a customizable global offering that facilitates the complete organizational management cycle, empowering businesses to thrive in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hivebox Solutions
Country
India
Website
www.hivebox.in
Vendor Details
Company Name
Ogmyos
Country
France
Website
www.ogmyos.com/ogmyos/cms/2-2/logiciel-crm-erp-100-web-made-in-france.dhtml
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management