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Description
Enterprise Hive’s platform designed for higher education revolutionizes how institutions foster engagement, connecting all members of the campus community, both inside and out. Known as HiveSocial for Higher Education, this secure engagement solution facilitates seamless communication and collaboration among students, faculty, staff, administration, alumni, corporations, and local communities, all within a user-friendly interface reminiscent of popular social media. Serving as a central hub for two-way communication within colleges and universities, HiveSocial is a cutting-edge software solution that offers a comprehensive array of collaboration tools accessible via mobile devices. This suite includes features such as activity streams, blogs, forums, community spaces, email, online chat, document storage, wikis, as well as options for sharing videos, photos, and audio, among others. Additionally, this platform encourages a vibrant community atmosphere that enhances learning and fosters stronger connections across diverse groups.
Description
HiveBox™ leverages top-notch business practices to facilitate customer interaction and enhance the sharing of experiences associated with various brands. By incorporating distinctive customer-focused features, we empower users to consolidate their insights and experiences in one location, fostering a robust connection between brands and their audience. Our expansive marketplace model, developed by HiveBox™, simplifies the process of engaging with customers across multiple channels, eliminating the complications of reaching out physically. With just a click, our services become accessible, ensuring that businesses can maintain swift and ongoing communication with consumers, which in turn optimizes account management and boosts customer satisfaction. Delivering an exceptional ‘after-sales service’ experience is paramount, and we actively encourage customer feedback through an intelligent notification system to better comprehend and meet their needs. Additionally, our model provides opportunities for agent engagement while offering a comprehensive overview and timely alerts to enhance overall customer relations. This comprehensive approach ultimately secures a lasting bond between brands and consumers, ensuring that both parties thrive in their interactions.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$3000 per month
Free Trial
Free Version
Pricing Details
$50 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Enterprise Hive
Founded
2009
Country
United States
Website
www.enterprisehive.com/hivesocial-for-higher-education/
Vendor Details
Company Name
Hivebox Solutions
Country
India
Website
www.hivebox.in
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management