Alternatives to Twilio Voice

Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).

Why struggle with large providers like Twilio, where response times to support requests can feel endless? At Signalmash, we’re more than just another CPaaS provider. Our commitment is to deliver top-tier CPaaS support. With us, your developers gain access to shared Slack channels with our team for quick assistance, and you’re always welcome to reach out directly to our CEO. Our real-time, high-quality support means faster development and empowers you to offer outstanding service to your customers. Our SMS services include: - SMS API - SMS CPaaS - SMS UCaaS - SMS no-code sending platform - 10DLC campaign support - Short code SMS - Toll-free SMS Voice services available: - Contact center telecoms - Voice termination - Voice origination - Local numbers - Short code numbers - Toll-free numbers - SIP Trunking Our No-code telecoms solutions: - UCaaS for SMS - CCaaS for call management - AI-driven solutions Signalmash – get unmatched support every step of the way. Schedule a call with us today for expert guidance!

Business Phone system that doesn't require heavy wiring or hardware. Zadarma offers VoIP and Cloud PBX, CRM, website widgets and integration with top CRM systems. Virtual phone numbers in 100 countries around the globe are available for as low as $2 per month.

AI-driven speech recognition technology and voice authentication technology can transform customer engagement. Our 20-year history has been dedicated to ensuring that our partners are successful through collaboration. Our curiosity keeps us innovating for 20 more years. Our flexible speech-enabling technology allows you to create a solution that meets all your customers' needs, reliably and affordably. We do one thing well. Speech-enabling your applications is our specialty. Deliver great voice automation and interactions. LumenVox ASR/TTS can be used for simple commands or more complex questions. This will help you increase efficiency on both ends of the phone line. You won't ever repeat yourself. You will have the most flexibility in terms of capabilities, deployment, and monetization. LumenVox can help you create it if you can think of it. Our intuitive technology and toolsets make it easier to reduce time from development to deployment.

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses. Be part of the MightyCall family and witness firsthand how our Call Center solution can revolutionize your business communications.

NICE CXone Mpower is an AI-powered customer service automation platform that integrates workflows, agents, and knowledge into a cohesive, scalable system. It allows businesses to create and manage seamless end-to-end workflows, enhancing collaboration between customer support teams and back-office operations. The platform leverages AI-driven virtual agents and copilots to boost efficiency by utilizing historical interaction data for smarter automation and improved agent performance. By consolidating data, AI models, and knowledge into a unified framework, CXone Mpower delivers secure, intelligent, and personalized customer interactions that drive operational excellence.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.

AVOXI Genius is a cloud-based, cost-effective, and simple-to-use call center software. You can easily manage your business communications using a web-based contact centre. AVOXI Genius integrates your contact center solution with voice service. Virtual phone numbers are available for activation in 170+ countries. AVOXI Genius is the best-selling solution in the world, with plans starting at $19.99 per person. Enjoy 2 months of free service for a limited time.

Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.

Kixie: Smarter Calling & Texting for Revenue Teams Kixie is the AI-powered sales engagement platform that helps teams connect faster, close more deals, and scale effortlessly—all while keeping it personal. 🔥 Outbound Sales: Boost connection rates up to 400% with AI-powered Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Automate calls & texts for instant follow-ups and high-converting outreach—without the manual work. 📞 Inbound Sales & CS: Handle more calls with smart CRM-based routing, shared SMS inboxes, and instant auto-replies. 📊 RevOps & Leadership: Get AI-driven insights, real-time coaching tools, and advanced analytics to level up your team. 💥 Supercharge your sales team today! Visit our website to get started for free, no credit card required.

Wolkvox, a cloud-based call centre management software, helps businesses streamline communications across multiple web chat applications and social media channels like Telegram, WhatsApp Line, Line, Twitter, Facebook and Instagram. Organizations can manage their interactions via video calls, email, SMS, phone, and mobile devices. wolkvox allows enterprises to monitor multiple customer groups, record and analyze client interactions, and generate reports to track agent and campaign performance. It features a drag-and drop interface, simultaneous calling and Artificial Intelligence (AI-enabled speech analysis), gamification, and many other features. Administrators can also use the predictive dialer for creating custom rules for virtual agents, call routing, messages, and templates for email campaigns and SMS campaigns. Wolkvox integrates with many third-party ERP, business intelligence and CRM systems.

Call Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes.

Predictively dial your contacts to automatically leave voicemails and emails. Ytel is a cloud-based integrated suite of marketing solutions. Ytel Contact Center helps businesses and SMB call centers manage multi-channel communications. Ytel features include call distribution, voice reply, auto-dialing, and a scripting module. Ytel provides real-time agent reporting that allows users to track call lengths and performance. Ytel can also be accessed via iOS and Android devices. You can quickly develop new communication functionality in any language. Trust in a platform that is designed for product development. It has high uptime, high capacity for SMS/voice channels, and the bandwidth to send and get volume at scale using a single API. Your business already has core competencies. Now you need to enhance and centralize customer engagement to improve operational efficiency.

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Genesys Cloud CX, a cloud-based solution for contact centers, is designed to deliver exceptional experiences to customers across multiple communication channels. It integrates voice, email, chat, social media and messaging platforms in a unified interface. The platform uses advanced AI and analytics in order to provide real-time insight, automate routine task and personalize interactions. This ensures efficient and effective customer engagement. Businesses can optimize staffing, performance and service standards with its robust workforce management tool. Genesys Cloud CX was designed for easy deployment and adaptability. It is an ideal solution for all organizations looking to improve their customer service capabilities.

Since 2005, ingover Group has been a European SaaS publisher and telephone operator. It is a true expert in business telecoms and has been offering Ringover since early 2018, a voice-video-chat-sms and call centre communication solution, 100% Cloud, to 10,000 users. Ringover integrates with business apps and provides real-time statistics. This makes it easy to manage business communications in just few clicks. Our keys: End-to-end technological expertise, an easy-to-use interface, and support at every stage. Ringover makes it possible to communicate with your business from anywhere in the world using smartphones or PCs. All you need is an internet connection.

3CLogic is a leading cloud contact center platform that modernizes enterprise communications with employees and customers. The solution is built on Amazon Web Services (AWS) and offers advanced and scalable speech-enabled solutions for leading CRMs such as SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. 3CLogic has five continent-wide deployments and a growing client base of Global 2000 clients. It drives digital transformation through improved CX, organizational efficiency, reporting insights, and dynamic IVR, CTI and AI.

Our comprehensive portfolio of unified communication and collaboration (UCC), solutions will help you grow your business, increase productivity, and maximize efficiency all at once. They seamlessly integrate with existing systems and transform your user experience. Our unified communication solutions make it easy to connect, communicate, and collaborate with customers and employees worldwide via video, web, or audio conferencing. With Tata Communications' unified communication services, you can dramatically improve customer experience and loyalty. Unifying conferencing and leveraging Global SIP Trunk for IP telephony, and improving efficiency across your business will help you to improve productivity and reduce telephony costs.

Intalk.io, a multi-channel call center software solution in India, is equipped with enterprise-grade communication capabilities. Intalk.io combines all communication channels, including voice, email and SMS. It is centrally managed and manages all customer experience management platforms. Cloud Contact Center Software allows you to have a seamless experience. Our state-of-the art solutions make it easier to manage the workflow. This solution is perfect for those who care about customer experience. Intalk.io makes sure that your customers have a smooth experience when interacting with you. Call center management software that helps you overcome any hurdles and establish stronger customer relationships. A happy customer will spread the word about your product/service and it is the best way to market it. Your business will grow if you are focused on providing a better customer experience.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

In just hours, you can set up a contact center. Cloud capabilities are available while you keep your on-prem hardware. Transform legacy systems to the cloud in a matter of minutes. Ozonetel connects you with product specialists who will fully understand your needs before recommending a solution that best suits your business goals. Automate voice and digital channels cost-effectively. Top-rated dialers to speed up inbound lead management and outbound campaigns. In 24 hours or less, you can set up a complete call management system. Complete inbound, outbound and blended call center solutions. Ozonetel offers secure, cloud-based communication solutions which provide a better customer experience and lower total costs for contact centers. We are well-known for launching the first Indian cloud-based customer experience platform. We have been able to provide unparalleled customer service and continue to innovate with AI since then.

Ameyo Engage, the only cloud-based call center software, focuses on customer service and engagement. It is suitable for all businesses. Ameyo Engage empowers businesses to take control of their operations. It allows them to make faster changes to Customer Interaction Initiatives and engage employees. This results in better customer service, increased sales & collections, and ultimately loyal customers and happy employees. Ameyo has been ISO/IEC 27018 Certified, ISO 27001 Certified, and PCI-DSS compliant.

Voice Broadcast allows you to send important updates, alerts, and notifications to customers and employees as well as voters. You can quickly select your sender and receiver and send your message within minutes with our new simplified process. You can purchase local and toll-free numbers from our database and track the effectiveness and efficiency of each campaign. You can make smarter decisions based upon results and gain a better understanding about what works for your business. Our call tracking service will help market your business effectively and affordably. An IVR (Interactive Voice Response System) allows you to set up surveys, polls and reminders for appointments, payments, and other inbound or exbound purposes. Customers can interact with you by simply pressing a key. Our IVR technology is simple to use with a drag and drop menu or XML. IVR systems enable you to connect with customers like never before.

TeleCMI is an integrated communication and collaboration platform that is designed to improve business connectivity and streamline interactions with customers. SMS users can collaborate in real-time and make and receive calls of high quality. Integration with popular CRM software ensures seamless synchronization, enabling efficient and personalized customer service. TeleCMI prioritizes security by encrypting calls and messages. Its reliability and excellent call-quality ensure uninterrupted communication. TeleCMI empowers businesses with exceptional customer experience, facilitating effective collaboration and driving productivity.

Aircall is the cloud-based phone service of choice for 3+ users modern brands. We integrate seamlessly with the most popular CRMs and Helpdesk tools to help sales and support teams communicate clearly. Administrators can instantly add numbers to 100+ countries, scale their team according to seasonality, gain deep insights through real-time analytics, and get detailed insights. Aircall is trusted worldwide by more than 3000 companies via desktop and mobile apps. Start a risk-free trial today!

Dialing Innovations offers a range of hosted services, including call-center and contact centre applications, SMB or enterprise phone systems, video conference, online learning platforms, CRMs, and call-center and call center applications. Dialing Innovations has its own data center which allows for greater control over its clients' environments and faster development. Dialing Innovations currently serves 5000 subscribers around the globe.

Voice has the unique potential to improve security and user experience in everyday interactions. A cost-effective, reliable, and innovative language-agnostic solution to instantly verify and identify users in real time. Voice biometrics can automatically recognize any person based on their voice characteristics. It can smartly replace traditional authentication methods (cards and passwords, signatures, fingerprints, etc.) in security access control, user verification, fraud prevention and detection, and user verification for digital transactions. Voice biometrics is a cost-effective and innovative way to authenticate users. Remote access is also possible. Biometric authentication and identification through voice has never been faster and more secure. There are different operational models for each client and advanced anti-spoofing methods.

RapportCMS is our competitive edge compared to our competitors. We focus on the intersection of telephony, interaction and the people who answer the calls. This ensures that we create 'human technology' that is designed by and for contact centre practitioners. We understand that call center technology must be equally adept at handling the call after the agent says hello. We are one of the most prominent Contact Centres in the AUNZ Market. We spent over 10 years developing, refining, and improving our technology before releasing it to the market as a SAAS solution. Although most providers view solutions from a telephony standpoint, we recognize that what happens after the agent says hello matters just as much as what happened before.

Sembly is a web and mobile app that accompanies you on your Teams, Zoom, and Google Meet meetings, making meeting content available for review, search, and sharing. Share a part or the whole meeting with your team so everyone can get up-to-speed, even if they didn’t attend. Save time with summaries that Sembly generates automatically. Sembly is available in English across Web, iOS & Android mobile apps. The smartest AI meeting assistant that helps easily review & share meeting takeaways, meeting records and transcriptions. Turns your meetings into searchable text, highlights key discussion moments, creates notes and summaries. Use Sembly Team to unlock powerful AI analytics to help you and your team achieve more, while attending less! Sembly automatically syncs to your calendar to join and record all your scheduled meetings on all major conferences platforms. This reduces the need to take notes on-call. You can review what was said, search through all your meetings, and share key items with your team members or friends. You can review what was said at a particular meeting or search for it in all of your meetings. Designed for businesses of all sizes, Sembly is an AI-based meeting management solution!

We have developed and are open-sourcing Whisper, a neural network that approximates human-level robustness in English speech recognition. Whisper is an automated speech recognition (ASR), system that was trained using 680,000 hours of multilingual, multitask supervised data from the internet. The use of such a diverse dataset results in a better resistance to accents, background noise, technical language, and other linguistic issues. It also allows transcription in multiple languages and translation from these languages into English. We provide inference code and open-sourcing models to help you build useful applications and further research on robust speech processing. The Whisper architecture is an end-to-end, simple approach that can be used as an encoder/decoder Transformer. The input audio is divided into 30-second chunks and converted into a log Mel spectrogram. This then goes into an encoder.

Zero unites all of your enterprise voice, video, and messaging into one mobile-ready cloud platform that is designed for today's workforce. Zero's all-inclusive platform allows you to integrate all your business communications. Multi-level auto attendant, ring group, business hours, voicemail, and many other features. Instant provisioning and activation for phone numbers in more than 50 countries. Our VoIP apps are free and will eliminate the cost of internal and mobile calls within your company.

For over two decades, Diabolocom has been transforming customer engagement with our cloud-native Contact Center as a Service (CCaaS) solution. Powered by proprietary generative AI, Diabolocom delivers advanced automation, improved reachability, and actionable insights tailored to today’s customer service and sales demands. Our AI Assistant enhances each interaction through real-time transcription, satisfaction analysis, and predictive next-best-action guidance. What makes Diabolocom unique is our combination of native AI for CX and full telecom functionality, creating a hyper-customized telephony experience. By automating repetitive processes, teams can redirect their focus to driving customer loyalty and revenue growth. Our solution integrates natively or via API with CRMs such as Salesforce, Oracle, and Microsoft Dynamics, ensuring complete visibility across every touchpoint. Leading brands like Mitsubishi Electric, Nikon, and Brinks rely on Diabolocom to deliver differentiated, AI-optimized customer experiences. With 97% faster post-call handling and a 12% reduction in churn, our platform drives efficiency and keeps teams agile.

Conversations are the best way to create customer journeys. Engaging experiences that move customers. Developers love it. Built for business. Vonage Communications APIs (formerly Nexmo), help growing startups and agile businesses improve their customer experience and realize new business results at scale. Our APIs, global platform and expert support make it easy to simplify communications and innovate faster. Voice interactions can be reimagined to transform customer experiences. Every message should be viewed as an opportunity for you and your customers. Secure and private logins are made easier with this tool. Cloud-based voice applications that are modern and high-quality. You can programatically send and get SMS from almost every country. Get real-time information on any phone number around the globe. You can make and receive calls using your existing VoIP infrastructure.

Voice, chat, web conference and file and image sharing are all available in one convenient workspace. You can enjoy a consistent communications experience across all devices, desktop and mobile. ZAC's collaboration tools, such as voice, video, file, image, and messaging, allow employees to increase productivity, and make collaboration easy. MX Mobile helps you keep your workflow moving, even when you're not at home. All ZAC's features can be accessed on any iOS and Android device. ZAC can be downloaded as a desktop app or via WebZAC's web-based solution. It is available without downloading, on any OS and supported by multiple browsers.

Total Call Center Management Solutions®. Global provider of Customer Interaction Management Solutions via Computer Telephony Integration and CRM Packages for efficient business processes. Products and services include turnkey systems for VoIP Call Centers. Our products and services are extensively used for Inbound/Outbound telephone calling, integration of computer phonephony, hardware and software applications, Interactive Voice Response and Interactive Information Systems, as well as consulting and customer relations management applications. Businesses, institutions, corporations, and other organizations can use TCMS call center solutions to increase their efficiency and reduce overheads. They also enable them to have more competitive customer interactions and be more responsive. TCMS Call Center Products make it easy to use and provide flexible and powerful call automation solutions.

A versatile platform and applications tailored for MSPs and UCaaS Providers. Elevate your business with contemporary communication and phone systems, enhancing customer experience without significant upfront expenses. Chosen by a multitude of global customers, UCaaS providers, and resellers, Thirdlane is the preferred solution for those seeking a competitive advantage. Whether for businesses of any scale, government agencies, or call centers, Thirdlane's reliable and user-friendly multichannel communication solutions boost productivity, customer engagement, sales, and cost efficiency. Discover how Thirdlane can bolster your organization; request a quote today. In addition to the telephony features of the Thirdlane Multi Tenant PBX or Thirdlane Business Phone System, customers gain entry to the Thirdlane Connect application (desktop&mobile), covering chat, voice and video calls, conferencing, screen sharing, along with integration capabilities with CRM and diverse applications.

Phone conversations are a more common channel for companies to communicate with customers than any other channel. This is a goldmine of untapped information. Listening to every customer call can be costly, time-consuming, and not practical. Only a small percentage of calls are reviewed. These voice interactions allow you to hear the real voice of your customers and get to the bottom of their concerns. Our highly accurate and automated speech-to text transcription can transform unstructured voice data into transcripts which can be integrated into analytics platforms. Voci allows you to improve agent quality Monitoring, Enhance the Customer Experience, Extract Competitive Intelligence and Ensure Compliance

You can enjoy the benefits of a contact center, IVRs, speech recognition, call recordings, unified communications and outbound dialing, without having to replace your existing telephony system. The Ctalk Contact Centre system 'wraps' around your existing PBX, adding features and capacity. You don't need to replace your existing PBX. You can effectively handle more calls and contact with the same resources or less. Reduce your IT costs and dependency. By empowering multiple administrators to manage calls on the fly. First contact resolution can be dramatically increased. Know who is calling, why they are calling, and route them to the correct agent. 24/7 automated services seamlessly blend with proactive outbound calls.

Ricochet360 is a one-stop dialer, CRM, marketing automation platform, and call center software for businesses. It also supports customer service and sales teams. Ricochet360 allows teams to quickly call leads and close deals; track all prospects, calls and emails; route and track calls; and streamline time-consuming sales and marketing tasks all from one platform. Ricochet360 is highly customizable to meet the needs of each team and their budget.

SmartAction combines the best-of-breed technologies with services to deliver conversational AI as an entirely managed experience. We have more than 100 customer deployments and know a lot about automating conversations that drive engagement. You shouldn't trust your CX to anyone less. It's easy to build and manage a virtual agent. We do it all for your convenience. The SmartAction CX team will support you at every stage of the conversational AI journey, including the design, implementation and continuous optimization. SmartAction tailors each customer interaction to ensure the best natural language understanding (NLU), and achieves the highest accuracy. This allows our intelligent virtual agents perform at the same level as live agents, sometimes even better.

About NobelBiz: In the CCaaS industry for over 20 years, NobelBiz stands out by enhancing productivity in global contact centers. We offer a unique telecom carrier, specifically developed for call center traffic, combined with advanced omnichannel cloud contact center software, all backed by superior customer support. About NobelBiz OMNI+: NobelBiz OMNI+ is the ultimate CCaaS solution, rich with diverse features and integrations, designed to proficiently manage contact center operations. This all-in-one software solution provides extensive channel integrations and CRM compatibility, tailored for effective remote work. It's a comprehensive, easy-to-use software for any omnichannel contact center. About NobelBiz Voice Carrier Network: As a top VoIP provider, NobelBiz Voice Carrier Network is custom-designed for global contact centers. It ensures exceptional voice quality and reliable service through a wide-reaching network. Suited for both inbound and outbound needs, our network includes advanced cloud-based routing, toll-free number provisioning, and a suite of administrative tools, ensuring high-performance contact center communications.

Yactraq is the industry leader in speech analytics software. Our customers often reap the benefits of two broad functional areas. Marketing teams looking to extend their Voice-of-the-Customer (VoC) capabilities beyond the feedback form and social media now want to mine sales and customer service phone calls as part of their omni-channel capability. Teams responsible for Quality Management of Contact Centers often use speech analytics /audio mining to assess the performance of their agents. Yactraq offers free customized trials based on the client's data, so that they can see the value of our software before making a purchase decision. Our products are cost-effectively priced to suit the needs of end customers as well as partners in the Business Process Outsourcing (BPO), Contact Center as a Service (CCAS), Voice-of-the-Customer (VoC), CRM Software and Network Service Provider businesses.

Transcribing your data can be done automatically by the speech-to-text technology. You can also transcribe your data by yourself or purchase a professional transcript. To browse your data and to download transcripts, you can use our online time synchonous editor. Transcripts are available in many formats. Tags and categories can be used to manage your transcribers. They can be assisted with transcription using automatic voice-to text technology. SpokenData can be integrated into your application using our REST API. We adapt the voice to text on your data domain to optimize the transcript accuracy and reduce labor costs. SpokenData integrates with our REST API to enable speech technologies in your applications. We can process large amounts of data. You get API fitting your needs. Just contact our support team. To maximize the accuracy of the transcript, we customize the voice-to text based on your data. This product is suitable for web/mobile app developers, media monitoring agents, and audio/video archive businesses.

iCallify is a call center software with AI-powered features that improves customer experience. Our platform provides inbound, blended call center capabilities, including outbound and inbound capabilities. It also includes advanced features such as auto dialer and predictive dialer. iCallify is designed for scalability, efficiency and productivity. We offer tailored solutions for diverse industries, ensuring seamless performance and seamless integration. iCallify will transform your telephony system into a powerful asset for your business.

The Speech SDK makes it easy to create voice-enabled apps quickly and confidently. The Speech SDK can accurately transcribe speech to text, create natural-sounding text/speech voices, and translate spoken audio. It can also be used to recognize speaker during conversations. Speech studio allows you to create custom models that are tailored to your app. Speech studio offers state-of the-art speech-to-text, speech-to-text, and award-winning speaker recognition. Your speech input is not recorded during processing, so your data remains yours. You can create custom voices, add words to your base vocabulary, and build your own models. Speech can be run anywhere, in the cloud and at the edge in containers. Transcribe audio in more than 92 languages. Call center transcription can help you gain customer insight, improve customer experience with voice-enabled assistants and capture key discussions in meetings. Text to speech allows you to create apps and services that can speak conversationally using more than 215 voices and 60 languages.

Nuance's Dragon Legal Anywhere assists attorneys, judges, clerks and paralegals to create high-quality documentation in less time by using their voice. Legal professionals should dictate legal documentation, not technology limitations. Conversational AI empowers legal professionals to document more naturally. Dragon Legal Anywhere's specialized vocabulary allows professionals to dictate contracts, briefs, and format legal citations. This is 3X faster than typing and with up to 99 percent accuracy. Legal professionals can speak freely and as much as they like, with no limits on the number of users. This allows them to be productive wherever they are and allow them to focus on their clients and businesses rather than technology. To insert standard clauses into documents, create voice commands. You can also create step-by–step commands to automate multipart workflows using voice.

Otter is where conversations are. With Otter, your AI-powered assistant, you can create rich notes for interviews, meetings, lectures, and other important voice conversation. The Otter advantage is a benefit for organizations. Otter is trusted by all sizes of teams to transcribe important conversations. Otter 2.0, our shiny new release, offers more functionality to enhance collaboration and productivity. The Teams plan is designed for small and medium-sized businesses as well as teams in larger companies. You can record and review your conversations in real-time. You can search, play, edit, organize and share your conversations on any device. Otter allows you to record conversations on your smartphone or web browser. You can import or sync recordings from other services. Zoom can be integrated. Real-time streaming transcripts are available. Within minutes, rich, searchable notes can be created with text, audio, images and speaker ID. To inform others and stay on the same page, you can share or export voice notes.

AI-powered speech recognition makes it easy to put words to work. Your employees can create high-quality documentation. Dragon Professional Anywhere, an AI-powered speech recognition system that integrates with enterprise workflows, will save your company time and money. Dragon Legal Anywhere, a cloud-hosted speech recognition system that integrates directly into legal workflows, empowers attorneys to create high-quality documentation. This customized solution allows officers to meet their reporting and documentation needs safely and efficiently. Increase productivity and reduce repetitive steps by creating and trancribing documents. For increased efficiency and lower costs, you can easily create, edit, and transcribe legal documents using your voice. With the cloud-based, professional grade mobile dictation solution, you can complete documents wherever you are.