Best TeamViewer Frontline Alternatives in 2025

Find the top alternatives to TeamViewer Frontline currently available. Compare ratings, reviews, pricing, and features of TeamViewer Frontline alternatives in 2025. Slashdot lists the best TeamViewer Frontline alternatives on the market that offer competing products that are similar to TeamViewer Frontline. Sort through TeamViewer Frontline alternatives below to make the best choice for your needs

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    VSight Remote Reviews
    VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment. With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.
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    ConnectWise ScreenConnect Reviews
    Top Pick
    ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.
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    ServiceMax Zinc Reviews
    ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency.
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    TeamViewer Reviews
    Top Pick
    TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.
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    Plutomen Connect Reviews
    Plutomen Connect serves as a cutting-edge remote visual assistance platform designed to empower frontline employees by facilitating the effortless exchange of knowledge across operations, while also enabling effective issue resolution through high-definition video streaming. With just a single click, experts can connect from afar, quickly identify technical challenges, and provide immediate solutions. The integration of smart glasses, such as RealWear, significantly elevates the remote assistance experience by allowing frontline workers to work hands-free while collaborating and troubleshooting simultaneously. Users benefit from real-time visual support for everyday maintenance, repair, and operations (MRO) through augmented reality annotations on both images and video, along with features like a secure chat module, insightful analytics, and an administrative dashboard that includes comprehensive digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Additionally, this versatile solution can be effortlessly integrated with a variety of industry-grade smart glasses and is accessible on browsers, as well as on Android smartphones, iPhones, and tablets, ensuring broad compatibility and ease of use for all team members. Ultimately, Plutomen Connect not only streamlines communication but also enhances overall operational efficiency, equipping teams with the tools they need to succeed in their roles.
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    ADTANCE Smart Service Reviews

    ADTANCE Smart Service

    ADTANCE GmbH & Co. KG

    20€/month/user
    ADTANCE Smart Service – The innovative and comprehensive Service 4.0 platform digitizes you service according to your needs and possibilities. You can book individual modules anytime and have them available immediately thanks to the modular and expandable structure. All information already generated and stored in all modules can be exported via interface and used there. The platform allows your service staff to access all the important data and tools quickly and easily on any device, whether it's a smartglasses or a smartphone tablet or computer. ADTANCE Smart Service offers many modules, including document management systems and digital inspections, remote assistance and predictive maintenance.
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    Help Lightning Reviews
    Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.
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    Glartek Reviews
    Glartek is a no-code Augmented & Connected Worker platform that allows to manage, organize, and facilitate the daily work of frontline workers in the manufacturing, and asset-intensive industries. Through digitised processes, organized workflows, 2D mobility, and augmented reality step-by-step guidance, frontline workers will be able to perform their operations in the best way, increasing their skills, efficiency, safety, and productivity. Improve Team and Task Management, Digital Work Instruction, Monitoring, Reports and Analytics, Training & Skills Management, Knowledge Management and more. ADD-ONS AVAILABLE: - Visual Remote Assistance - AI / Machine Learning - IoT - Enterprise - 3D Models - Connected Glasses
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    Librestream Reviews

    Librestream

    Librestream Technologies

    Librestream provides cutting-edge digital assistant solutions for industries, utilizing artificial intelligence to enhance both workforce productivity and operational effectiveness. Their offerings, such as the Onsight NOW and Remote Expert tools, empower organizations to deliver immediate remote support, work instructions, and visual guidance to field service personnel. This approach minimizes downtime and boosts first-time fix rates by facilitating instant connections between workers and experts through secure video communication. With an emphasis on safeguarding organizational knowledge and fostering effective collaboration, Librestream assists sectors like manufacturing, oil and gas, and aerospace in optimizing their maintenance, training, and troubleshooting workflows in real-time. By streamlining these processes, Librestream not only enhances efficiency but also drives innovation across various industries.
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    XMReality Reviews

    XMReality

    XMReality

    $50 per user per month
    XMReality can help you transform physical visits into virtual interactions, regardless of industry. You can connect remotely, see what the other person is seeing, and collaborate with powerful in-call tools. XMReality offers a variety of features that allow your onsite workforce to connect to a remote expert to collaborate or get training and help. To support collaboration, switch between live video paused image, shared photos and documents. You can use the guide tools to highlight important information and cross language barriers. Access pre-defined, customized step-by-step procedures to guide you through a process. They also point out what must be done and documented. An automated PDF report is available at the end of each conference call. This is a great way to ensure that your documentation is compliant. You can also record the call and take screenshots, as well as add notes.
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    Atheer Reviews
    Although front line teams constitute 80% of the workforce, they have often been neglected by tech companies. We are here to change that. Atheer offers a comprehensive platform specifically designed for Front Line Workers, seamlessly linking them to the support necessary for them to excel in their roles, both safely and effectively. This innovative solution empowers industrial leaders across the globe to rethink how they deliver assistance to their front line teams, regardless of their location. By providing users with access to contextual knowledge, documentation, resources, and training, Atheer encourages self-sufficiency. The platform supports the creation, deployment, and optimization of visual work assistance, which includes work instructions, inspections, checklists, guides, standard operating procedures, and job aids. Additionally, enhanced AR-enabled video sessions facilitate remote support precisely where it is needed most. With a focus on security, Atheer is designed to be accessible globally on all devices, ensuring that front line workers are never left without the help they require.
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    Plutomen Reviews
    Effortlessly remove paperwork from your factory environment and equip your employees with immediate digital support that includes communication, assistance in their tasks, and training resources. Plutomen stands as a vital partner for your frontline workforce, offering streamlined visual solutions for issue resolution, digitized operational procedures, and effective training programs that help save both time and money. Our platform enables real-time connections between experts and frontline personnel, enhancing field visibility through the use of smart glasses. By bridging the gap between specialists and technicians, our solution accelerates the resolution of visual challenges. Transition away from traditional paper methods and transform your frontline operations with detailed step-by-step work instructions and standard operating procedures (SOPs). Empower your frontline staff to take charge of their learning with training materials enriched by 3D models, comprehensive instructions, audio clips, videos, and downloadable PDF resources, ensuring they are prepared for any task. This modern approach not only enhances productivity but also fosters a culture of continuous improvement and innovation within your organization.
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    Kiber 3 Reviews
    Kiber3 provides a solution that delivers "Instant Expertise Everywhere," enabling teams to tackle ambitious projects even in demanding environments. This innovative head-mounted display is paired with specialized software to facilitate remote collaboration, enabling users to consult and share real-time information while engaging with multiple participants using Augmented Reality technology. With Kiber3, remote workers can swiftly diagnose, inspect, operate, and manage various assets effectively. The Kiber3 Kit features a robust head-mounted device equipped with a distinct binocular visor, optimized for the actual needs of field and remote collaboration, ensuring tasks are completed efficiently. The seamless interaction between individuals through this advanced technology promotes a safe and effective working environment, making remote collaboration not just possible but highly productive. Ultimately, Kiber3 reshapes the way teams connect and work together, making expertise accessible no matter where it is needed.
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    Zoho Lens Reviews
    Augmented Reality for Interactive Remote Support. You can assess issues with various equipment—from industrial machines to servers—from your desk by connecting to a user's smartphone camera at a distant site. By observing the live high-definition video feed from your remote client's smartphone or smart glasses, you can guide them effectively without needing to be physically present. The integration of AR annotations enables both you and your client to overlay additional virtual insights onto the live view. Additionally, various annotation tools allow you to illustrate and write directly on the screen for clarity. Communication is enhanced through VoIP and text chat, ensuring a smoother assistance experience. You can also take snapshots of the camera feed to document important moments or further evaluate problems at a later time. Moreover, the ability to freeze the video stream empowers you to delve into and discuss intricate technical aspects of a specific situation more thoroughly. This innovative approach to remote assistance is transforming the way technical support is delivered.
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    CareAR Reviews
    CareAR is an innovative augmented reality (AR) platform designed to enhance service experiences for businesses. It achieves this by offering remote visual assistance and self-guided tutorials, which can expedite problem resolution, minimize unnecessary on-site visits, and elevate customer satisfaction levels. Key Advantages: - Quicker resolutions through remote AR support - Enhanced first-time resolution rates with visual instructions - Fewer on-site visits thanks to self-service capabilities - Better knowledge sharing via access to remote experts - Heightened customer satisfaction and brand loyalty - A reduced environmental impact by cutting down on travel needs CareAR's offerings include: - CareAR Assist: Facilitates real-time collaboration to address problems from afar. - CareAR Instruct: Delivers detailed, step-by-step guides for users to follow independently. - CareAR Experience: Empowers businesses to easily create engaging AR guides for their customers, expanding their service capabilities efficiently.
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    Augmentir Reviews
    Augmentir™, the only AI-Powered Connected Worker Platform for Industrial Companies, is now available. Augmentir is unique in that it combines enterprise augmented reality with artificial intelligence and/or machine learning (AI/ML). This allows frontline workers to perform their jobs with greater quality and increased productivity, while also driving continuous improvement throughout the organization. Augmentir can be used to intelligently guide and support frontline workers in many industrial use cases, from the shop floor to the field.
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    SightCall Reviews
    At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.
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    Vuforia Reviews
    Vuforia stands out as a robust and scalable augmented reality platform tailored for enterprises. Our extensive suite of solutions is designed to match the specific AR technology requirements of each client, ensuring that we meet diverse business needs effectively. With the quickest, simplest, and most sophisticated AR content creation tools, Vuforia equips industrial enterprises to tackle workforce challenges while achieving their business objectives. The applications of Vuforia's augmented reality solutions are vast, and determining the starting point hinges on identifying opportunities that promise the quickest and most significant return on investment. Certain use cases are particularly notable, as they offer straightforward adoption, evident returns, and substantial benefits, alongside a clear path for scaling operations. By leveraging industrial AR, companies can enhance workforce productivity, boost efficiency, and elevate customer satisfaction through real-time, step-by-step guidance. As analytics and automation revolutionize manufacturing practices, AR is also reshaping human-centric processes, facilitating faster skill acquisition, and providing empowering support for workers. In this way, Vuforia not only meets current needs but also sets the stage for future advancements in the industry.
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    Scope AR Worklink Reviews
    Envision a unified AR knowledge platform that integrates work instructions and remote support seamlessly. Picture a scenario where every member of your organization has the ability to tap into expert advice instantly, allowing them to tackle any task effortlessly. What if this expertise was not only available live but also delivered through highly engaging AR tutorials that could be accessed on any device? Furthermore, consider how individual performance could be tracked, assessed, and enhanced over time. The Worklink platform transforms this vision into a reality, offering live expert assistance and detailed work instructions accessible anytime, anywhere. Users can transition from basic work instructions to engaging in a remote expert consultation within the same interaction, all while immersed in an AR-enhanced environment. Additionally, experts have the flexibility to incorporate AR work instructions or training content into their support calls as needed, ensuring that guidance is always relevant. By utilizing an intuitive interface, users can effortlessly create step-by-step work instructions complete with animated AR overlays, eliminating the need for any prior development skills, scripting, or coding knowledge. This not only empowers employees but also fosters a culture of continuous learning and improvement within the organization.
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    MAXWORK Smart Factory Reviews
    MAXST is a cutting-edge metaverse platform that integrates augmented reality with the real world. Its Maxwork Smart Factory (MSF) serves as an innovative AR solution specifically designed for equipment inspections, leveraging four core features: admin, create, direct, and remote. This Software as a Service (SaaS) solution is ideal for any site aiming to enhance equipment management and improve productivity through efficient and straightforward AR inspections, comprehensive inspection history management, and prompt issue resolution via AR remote support. Experience the MSF innovation in your industry today with a complimentary one-month trial. MAXST offers a range of solutions from business applications to comprehensive platforms, providing support for various operational needs. When utilizing a camera, users can see the day's inspection tasks overlaid directly onto the machinery, allowing for immediate, paperless inspections and result documentation. Furthermore, all inspection data captured on mobile devices is securely stored on a server, enabling instant access to results and enhancing overall operational efficiency. With MAXST, the future of equipment management is at your fingertips.
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    Viewabo Reviews

    Viewabo

    Viewabo

    $20 per month
    Engineered for maximum operational efficiency and crafted for enhanced teamwork, Viewabo revolutionizes technical support by transforming a phone camera into your visual aid. Seamlessly engage with customers through a simple SMS link that allows them to share their smartphone camera, enabling you to address their issues as if you were physically present. Instead of merely instructing customers on how to resolve their problems, you can visually guide them through the process. During live video sessions, you have the ability to annotate directly on the screen, providing clear visual instructions. You can also pause the customer's video feed at any moment to gain a more detailed perspective, which facilitates better collaboration towards a solution. Streamline your support process by easily sharing recordings that can be used to collaborate with other teams, enhancing overall efficiency in achieving your objectives. Viewabo’s remote visual support transforms challenging customer interactions into smoother diagnostics and quicker solutions through effective visual communication, significantly improving experiences compared to conventional support methods. This innovative approach not only alleviates frustration but also empowers both support teams and customers to navigate technical issues with confidence.
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    Magic Leap Reviews
    Foster innovation, boost productivity, and enhance return on investment with enterprise-ready solutions utilizing Magic Leap 1, providing your workforce with advanced tools to elevate and refine their abilities. Access to expert remote assistance is available for professionals, frontline workers, and field technicians whenever they require support. The ability to capture hands-free and stream live ensures that employees remain engaged and committed to completing their tasks effectively. Transition outdated paper processes into digital formats that can be quickly shared and regularly updated for all workers. Monitor outcomes, enhance efficiency, and reduce expensive mistakes, thereby creating a more effective workplace. The future workspace is poised to be both intelligent and interconnected, as remote collaboration and 3D visualization merge with real-world insights, the AR cloud, and enhanced connectivity to deliver essential information and experiences tailored to your business's needs, regardless of scale. By utilizing the capabilities of Magic Leap 1, organizations can address pressing real-world challenges, paving the way for a more innovative and efficient industry landscape. Embracing these technologies will ultimately lead to transformative improvements in how businesses operate and engage with their teams.
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    REFLEKT ONE Reviews
    Simplify work processes by utilizing intuitive step-by-step guides, comprehensive digital training resources, and dynamic data visualization tools. REFLEKT ONE serves as a versatile Augmented Reality Platform designed specifically for front-line workers, featuring both an AR Viewer application and a user-friendly no-code content creation platform. The AR Viewer enables teams to seamlessly visualize vital information and IoT data across all leading platforms and compatible AR glasses. Each day, workers encounter intricate products and procedures, and outdated tools only serve to complicate their tasks further. The era of conventional manuals is behind us; it is essential to present information in a digestible format to minimize errors and boost efficiency. By offering visual, step-by-step instructions directly within the worker's line of sight, we create a smooth and efficient workflow. Additionally, service engineers can undergo training with our customizable augmented reality software, compatible with iOS, Android, Windows, and Microsoft HoloLens, ensuring they are well-equipped to perform their duties effectively. This modern approach not only enhances learning but also fosters greater confidence among employees in their roles.
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    Dynamics 365 Remote Assist Reviews

    Dynamics 365 Remote Assist

    Microsoft Dynamics 365

    $65 per user per month
    Utilize insights from Dynamics 365 Field Service or gather asset details and seamlessly connect them with the Microsoft Power Platform or various enterprise applications. Minimize travel expenses and avoid delays by conducting remote inspections that incorporate videos, screenshots, and annotations directly on your devices. Additionally, you can initiate the Dynamics 365 Remote Assist mobile app right from a Field Service mobile booking and record call details in the timeline of the corresponding work order for better tracking and efficiency. This integration not only streamlines your operations but also enhances overall service delivery.
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    Fixzy Assist Reviews

    Fixzy Assist

    Fixzy Assist

    $22.84 per month
    Fixzy provides an instant connection for homeowners, tenants, and occupants to maintenance and repair professionals. By leveraging advanced augmented reality, artificial intelligence, and state-of-the-art computer vision, Fixzy's web application offers live video interaction and user-friendly tools that work seamlessly across mobile devices and desktop computers. With this innovative platform, property stakeholders can quickly address issues, alleviating stress, minimizing damage, and reducing the need for on-site visits regardless of time or location. The no-download format of Fixzy's web app allows technicians to assist occupants through their smartphones, enabling remote problem-solving that integrates pioneering AR and AI technology. Occupants are empowered to submit precise measurements, damage reports, and analyze issues using computer vision capabilities. You can schedule a live video session with us to experience how our experts can efficiently support your occupants with remote functionalities like live hand overlays, pointers, toolkits, document sharing, zoom features, and translation services, ensuring that assistance is always just a click away. This transformative approach not only enhances the speed of resolution but also elevates the overall service experience for everyone involved.
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    Masters of Pie Reviews
    Radical is a robust software development kit that seamlessly integrates with current Enterprise software applications, facilitating the secure and real-time exchange of intricate 2D and 3D data across various platforms, including AR, VR, desktop, and mobile devices. This SDK provides numerous implementation alternatives, ranging from universal collaboration via command sharing to immersive collaboration that enhances AR, VR, and XR experiences, all the way to a collaborative thread that merges datasets to offer contextual solutions. Radical effectively addresses use cases throughout the entire product life cycle, from design reviews to applications in smart factories. Currently, more than 200 industry leaders globally have licensed the Radical SDK, enhancing connectivity among remote workers and boosting collaboration efficiency. By augmenting existing enterprise software with immersive technology capabilities, Radical is assisting businesses in shortening design iteration cycles, reducing waste, and minimizing manufacturing mistakes. Ultimately, this innovative approach not only streamlines processes but also fosters a more collaborative work environment.
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    Blitzz Reviews

    Blitzz

    Blitzz Remote Support

    $35/user/month
    3 Ratings
    Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.
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    REFLEKT Remote Reviews
    Ensure seamless business operations, enhance efficiency, and address workforce shortages with REFLEKT Remote. This robust and secure Remote AR solution facilitates connections between your frontline personnel and service technicians, providing instant access to necessary expertise. Tackle challenges swiftly by utilizing live video collaboration, allowing for immediate interaction with an expert or colleague. With just a click, you can initiate a secure live session across various devices, including smartphones, tablets, smart glasses, laptops, and desktops. ABB, a prominent player in the industry, effectively employs the white-labeled Remote Insights solution along with advanced features like Area Management to expedite problem-solving. The ABB Ability Remote Insights© significantly boosts service quality across ABB divisions, enabling users to utilize mobile devices and Head Mounted Displays to navigate and resolve intricate issues efficiently. This innovative approach not only streamlines operations but also empowers teams to respond to challenges with greater agility and precision.
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    Plutomen Assist Reviews
    Enhance the technical capabilities and industry understanding of your frontline team through engaging AR training solutions. You can arrange captivating training sessions from virtually anywhere, overcoming challenges related to distance and connectivity. Move beyond traditional printed manuals and embrace the power of AR to create an immersive learning experience for your frontline staff! Plutomen Assist stands out as a cutting-edge AR training platform that empowers industry specialists to craft their own training frameworks. The innovative step-by-step interactive instructions are displayed right in the employee's line of sight, significantly alleviating their workload and providing self-guidance for tasks such as assembly, manufacturing, and quality assurance. This approach not only supports immersive learning but also allows industry veterans to impart essential augmented reality training to new frontline employees, expediting their training journey and yielding impressive outcomes. Furthermore, it enables retiring experts to effectively share their knowledge with the next generation, helping to address the growing gap of skilled young workers in the industry. In doing so, organizations can ensure a seamless transition of expertise while fostering a more competent workforce.
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    Fieldbit Reviews
    Fieldbit offers a robust software platform tailored for industrial asset manufacturers and owners, combining multi-source field service knowledge with augmented reality to address the significant challenges faced by field service technicians who maintain costly and intricate equipment in demanding environments where downtime can lead to substantial losses. By facilitating real-time visual collaboration, support engineers can effectively assist end users in resolving issues remotely, eliminating the need for expensive on-site visits, which ultimately boosts customer satisfaction and helps lower service expenses. The platform enhances first-time fix rates and reduces costly downtime through highly accurate remote diagnostics and expert visual instructions provided to field technicians. Additionally, every action and piece of information exchanged during repair sessions is meticulously recorded and documented, ensuring that valuable knowledge, often held exclusively by seasoned employees, is preserved for future reference and training. This comprehensive approach not only streamlines service operations but also fosters a culture of continuous improvement and knowledge sharing within the organization.
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    Streem Reviews
    Streem's AR powered remote video and support platform will elevate your customer's experience. Streem's AR powered video integrates into any channel strategy. It amplifies your teams ability to deliver customer-first experience by seeing a space first and capturing the right information. Only when the space is required, experts can launch a remote video session via any channel. AR-powered remote video is the best channel for customers who need to show a product. Data sharing helps to break down silos between customers and teams securely, consistently, & reliably. Streem provides the best AR-powered live video experience on the market. This allows experts and customers to concentrate on the conversation, not the technology.
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    TechSee Reviews

    TechSee

    TechSee

    $29.99/month/user
    A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.
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    onremote AI Assistant Reviews
    OnRemote AI Assistant is a multifunctional application crafted to enhance the documentation workflow for professionals in diverse fields. It empowers users to capture their tasks through both video and audio, subsequently creating detailed reports that replace conventional paperwork and minimize potential miscommunication. Among its notable features are the ability to include audio and video annotations, which allow users to emphasize vital points, as well as support for multiple languages, including Swiss German, ensuring that reports are generated in the preferred language. The reporting procedure is user-friendly, beginning with the recording of observations, followed by a review and edits of the automatically generated report, and culminating in the sharing of the document in formats such as PDF, Word, or Excel. Additionally, OnRemote caters to businesses in need of personalization by offering customized visual reports that adhere to corporate branding and can be effortlessly integrated into current IT systems, such as content management and customer relationship management platforms. This adaptability not only fosters efficiency but also enhances collaboration within teams, making OnRemote an invaluable asset in any professional setting.
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    VIRNECT Remote Reviews
    Remote communication has been revolutionized by advanced technologies. By engaging multiple participants in a single call, everyone can observe the same visual content in real time. Beyond mere visuals, XR technology enables users to take interactive actions, such as directly pointing at objects of discussion. It also facilitates connections to drones, robots, and autonomous vehicles, offering unique perspectives and access to places that are otherwise unreachable by humans. During discussions, participants can share both 3D models and traditional 2D representations like graphs, charts, and images seamlessly. Furthermore, the capability for real-time translation fosters effective communication across international borders, enhancing problem-solving efforts. The integration of XR in the industrial field is poised to transform communication dynamics, making it nearly as effective as physically touring a facility with a team of specialists without the logistical challenge of air travel for tasks ranging from customer support to intricate field assessments. This newfound capability signifies a major leap forward in collaboration, ultimately streamlining operations and boosting productivity.
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    SimplyVideo Reviews

    SimplyVideo

    SimplyVideo

    $32.78 per month
    SimplyVideo harnesses the capabilities of Extended Reality (XR) and spatial computing to enhance video conferencing experiences. Our platform empowers teams to collaborate seamlessly from any location worldwide, enabling them to tackle challenges more swiftly and effectively than ever. Field workers can perform audits, inspections, and maintenance with immediate support from remote specialists, significantly reducing costly downtime and contributing to environmental sustainability. With SimplyVideo, you can integrate drones into your video calls, providing an aerial perspective of your on-ground team. This innovative drone functionality elevates your virtual meetings, allowing for the elimination of unnecessary travel and lowering downtime while also enhancing health and safety measures. By leveraging real-time video collaboration, you can offer critical insights to your workers while keeping their hands free, significantly boosting operational efficiency and accelerating task completion. Moreover, this dynamic approach fosters stronger connections among colleagues, making collaboration more intuitive and effective.
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    Visual Assistance Reviews

    Visual Assistance

    OptimaTech Limited

    $50/month/5 users
    1 Rating
    Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.
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    AIVITEX Reviews
    AIVITEX is an innovative digital service and remote support platform tailored to assist businesses in delivering their offerings online, thereby connecting with customers around the world. By facilitating digital services and remote assistance without requiring physical visits, it maximizes employee efficiency and eliminates the need for lengthy travel, significantly improving time management. This model not only supports sustainability efforts by lowering energy usage but also helps businesses remain competitive in a fast-evolving market that increasingly prioritizes quick and digital solutions. AIVITEX encompasses a wide range of essential features for effective remote digital services and inspections. Users can initiate digital sessions for various tasks, leveraging tools like live video communication, documentation, image capturing, forms, checklists, and product showcases within a single session, with all data archived for future use. The live video capability promotes immediate engagement with clients, facilitating real-time evaluations of on-site conditions. Additionally, the platform's versatility allows companies to adapt to different service demands efficiently and enhance overall customer satisfaction.
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    TeamworkAR Reviews
    TeamworkAR is an advanced augmented reality platform tailored for enterprises, aiming to improve collaboration, training, and customer engagement within the workforce. It features real-time AR collaboration tools such as shared workspaces, videoconferencing, remote assistance, and hands-free AI-driven voice search, enabling fluid communication among teams. With an array of visualization tools like rotation, drawing, annotation, and image recognition, the platform fosters captivating environments that mirror real-life experiences. TeamworkAR further integrates seamlessly with service ticket systems, eLearning modules, and learning management platforms, creating a versatile solution for diverse business requirements. Enhanced analytics functionalities empower users to save AR sessions, log compliance timestamps, and assess the engagement levels with educational content. Additionally, the platform offers specialized AR content development services, providing comprehensive solutions without relying on external agencies or additional development personnel, ultimately streamlining the process for businesses looking to leverage augmented reality effectively.
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    Campfire Reviews
    Campfire is an innovative startup dedicated to enhancing collaboration through holographic technology tailored for design and engineering processes. Spearheaded by experts who have shaped some of the most recognized augmented reality platforms, Campfire introduces a cutting-edge suite of devices and applications that facilitate seamless teamwork on 3D models as though utilizing a shared holographic projector. This groundbreaking solution significantly elevates visual performance, user-friendliness, and workflow integration compared to existing AR/VR options, underpinned by a robust portfolio of over 60 patents. Leading companies, such as frog design, are already implementing Campfire, with plans for commercial launch set for this upcoming Fall. Setup requires no WiFi or Bluetooth; simply attach the device and power it on to access the Campfire application. Users can easily manipulate and examine 3D models using a variety of tools that are intuitive enough to master within moments, while text input is simplified, and the touchscreen offers greater precision than traditional hand or arm gestures. As the technology continues to evolve, Campfire aims to redefine how teams interact with digital content across various industries.
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    Tulip Reviews

    Tulip

    Tulip

    $1,200 per year
    Tulip's flexible, non-code frontline operations platform allows manufacturers to create front-end apps that guide workers, collect data from machines and workers, and track metrics against your KPIs. Tulip allows companies to digitally transform their operations within days. They can gain real-time visibility into their operations to improve productivity, reduce errors and drive continuous improvement.
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    Plutomen Workflow Reviews
    Are you struggling with management and efficiency challenges due to printed work instructions? Don’t worry! Enhance your front-line workforce's capabilities with Plutomen Workflow’s digital and paperless work instructions. Our solution streamlines your operations through digitized guides, manuals, and detailed SOPs, allowing your team to work more effectively and safely. By implementing our system, your frontline staff can achieve higher productivity and precision, thanks to a digital version control that minimizes turnaround time and enhances resolution speed. Gone are the days of outdated printed instructions! With our AR-enhanced Digitized Work Instructions, your team can access the most current information effortlessly. Revolutionize, modernize, and digitize your MRO protocols to provide immediate support to your frontline workers with AR-driven visual work instructions that facilitate real-time problem-solving and efficiency. This transition not only boosts performance but also fosters a culture of continuous improvement within your organization.
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    AUGmentecture Reviews

    AUGmentecture

    AUGmentecture

    $15/month/user
    AUGmentecture is an innovative augmented reality communication and collaboration tool tailored for the architectural, engineering, and construction sectors, currently under patent pending status. This platform facilitates design collaboration by allowing users to visualize 3D models in an AR format, enhancing the creative process. With a user base exceeding 10,000 and more than 500,000 models viewed, AUGmentecture stands out as the most efficient and reliable augmented reality application available, distinguished by its swift model conversion capabilities. It has garnered acclaim as a top-rated app across the Autodesk App Store and mobile platforms like Android and iOS, solidifying its position as a leader in the AR industry. Professionals in architecture, engineering, and design leverage the AUGmentecture platform to showcase their 3D creations on mobile devices, enabling seamless sharing with peers. Our mission is to integrate augmented reality into the daily workflow of designers, making it a go-to tool for communication and collaboration that allows users to effortlessly Design, Upload, and View their models anywhere. As the technology continues to evolve, we aim to enhance user experience with even more innovative features and functionalities.
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    Taqtile Reviews
    Taqtile, headquartered in Seattle, focuses on creating augmented reality (AR) solutions aimed at enhancing the capabilities of deskless workers across a range of sectors. Their premier platform, Manifest®, utilizes spatial computing and AR technology to deliver detailed work instruction solutions that empower frontline employees to carry out intricate tasks more accurately and efficiently. By providing clear, step-by-step instructions, tools for real-time collaboration, and smooth integration with existing systems, Manifest® significantly improves operational processes in industries including aerospace, defense, manufacturing, transportation, and utilities. Taqtile's goal is to furnish the 2.8 billion deskless workers around the globe with essential tools to execute their jobs with precision and consistency. With a commitment to innovation, Taqtile continues to explore new ways to leverage AR in the workplace, ultimately striving to redefine how work is accomplished in the modern world.
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    VideoCX.io Reviews

    VideoCX.io

    VideoCX.io

    $4.95/month/user
    Over 50 organizations conduct 1.8 million video calls with customers each month, utilizing a comprehensive enterprise-grade platform for video banking and KYC procedures. Thirteen banks leverage our video contact center specifically for customer onboarding and Video KYC processes, while 24 lenders rely on our system for credit verification needs. Additionally, three businesses use our services to conduct motor accident claim inspections via video, and another three life insurance companies utilize our platform for policy servicing tasks. Furthermore, three organizations engage our system for employee verification purposes, making it the most extensive Video Banking solution available. Each month, we facilitate the onboarding of 1.5 million customers through Video KYC, offering features such as text chat, video recording, screen sharing, file sharing, photo capture, document tagging, location sharing, face matching, a data-sharing API, audit trails, customizable workflows, and conversation continuity. Our platform also includes a personalized page for initiating customer journeys, with authentication options through any API or mobile OTP, and the capability to retrieve customer details from external systems via API. Users can easily add selections such as product type, request categories, and preferred languages to enhance their experience.
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    Remote Eye Reviews
    Remote Eye is an innovative software platform that utilizes smart glasses, smartphones, tablets, and PCs to facilitate information sharing between on-site personnel and support teams. This tool is designed to aid users in performing challenging tasks and maintaining operations by providing real-time access to critical data while closely monitoring the ongoing situation. You can connect with an expert through live video remote assistance, which allows for immediate troubleshooting and resolution of any issues that arise. With features like hands-free operation, cloud-based functionality, screen sharing, and high-quality communication tools, Remote Eye streamlines the process of addressing and resolving problems. Additionally, it allows users to share information during calls and record interactions for future reference with remote collaborators or third-party experts. The inclusion of a red dot pointer further enhances focus on essential elements during discussions. Our platform is committed to ensuring seamless communication, safeguarding your data, and simplifying business interactions with key clients, allowing you to concentrate on what truly matters in your operations. With Remote Eye, you gain not just a tool, but a partner in enhancing productivity and collaboration.