ADTANCE Smart Service Description
ADTANCE Smart Service – The innovative and comprehensive Service 4.0 platform digitizes you service according to your needs and possibilities. You can book individual modules anytime and have them available immediately thanks to the modular and expandable structure. All information already generated and stored in all modules can be exported via interface and used there.
The platform allows your service staff to access all the important data and tools quickly and easily on any device, whether it's a smartglasses or a smartphone tablet or computer. ADTANCE Smart Service offers many modules, including document management systems and digital inspections, remote assistance and predictive maintenance.
Pricing
Pricing Starts At:
20€/month/user
Free Trial:
Yes
Company Details
Company:
ADTANCE GmbH & Co. KG
Year Founded:
2015
Headquarters:
Germany
Website:
www.adtance.com
Media
Use ADTANCE on all devices
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Product Details
Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online
ADTANCE Smart Service Features and Options
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management