Best Sutherland SmartLeap HelpTree Alternatives in 2024
Find the top alternatives to Sutherland SmartLeap HelpTree currently available. Compare ratings, reviews, pricing, and features of Sutherland SmartLeap HelpTree alternatives in 2024. Slashdot lists the best Sutherland SmartLeap HelpTree alternatives on the market that offer competing products that are similar to Sutherland SmartLeap HelpTree. Sort through Sutherland SmartLeap HelpTree alternatives below to make the best choice for your needs
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IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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Guru
3,100 RatingsGuru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more -
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Document360
Kovai
contact us 38 RatingsDocument360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs. -
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Centralpoint
Oxcyon
Gartner's Magic Quadrant includes Centralpoint as a Digital Experience Platform. It is used by more than 350 clients around the world, and it goes beyond Enterprise Content Management. It securely authenticates (AD/SAML/OpenID, oAuth), all users for self-service interaction. Centralpoint automatically aggregates information from different sources and applies rich metadata against your rules to produce true Knowledge Management. This allows you to search for and relate disparate data sets from anywhere. Centralpoint's Module Gallery is the most robust and can be installed either on-premise or in the cloud. Check out our solutions for Automating Metadata and Automating Retention Policy Management. We also offer solutions to simplify the mashup of disparate data to benefit from AI (Artificial Intelligence). Centralpoint is often used to provide easy migration tools and an intelligent alternative to Sharepoint. It can be used to secure portal solutions for public sites, intranets, members, or extranets. -
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livepro
livepro
10 RatingsLivepro is the ideal Knowledge Management solution for Customer Service/Experience. Livepro can be used in any setting, including behind the counter, on the field, or customer self-service. It has the tools to increase cx scores and reduce training times. It also helps ensure compliance and staff engagement. Livepro is a purpose-built Knowledge Management system for customer experience. We are focused on providing answers to agents and not lengthy, complex documents. Livepro's powerful features such as search and easy-to-follow process guidance make this possible. Livepro is easy to use and requires little training. This increases staff confidence and customer satisfaction while reducing AHT and training costs. Customers will be more satisfied with livepro by reducing AHT by 25% and reducing transfers by as much as 35% Increased staff engagement and shorter induction-training periods. Increase Compliance and Risk with Authored Content & SOC Certified Secured data. -
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LessonBridge
Secutor Solutions
$8/user/ month The LessonBridge lessons learned system from Secutor Solutions provides a database for companies looking to capture and manage lessons learned from projects, events, or operations for future use. A cloud-based solution, LessonBridge enables businesses to discover, capture, manage and reuse these valuable lessons learned. Discover - LessonBridge lets you easily find and upload relevant lessons already existing in your organization. Capture - Document your lessons learned in a standard form you can customize. Add images, videos, attachments and links if needed. Categorize your lessons learned for ease of searching. Manage - Ensure knowledge quality using an automated review process. Reuse - Search and locate for relevant lessons learned to resolve issues, reduce your project risks, and improve processes. Share lessons learned with others or disseminate lessons learned from earlier projects to the teams that need to know. Use your lessons learned to improve your processes, manage your risks and resolve issues. For more information or to schedule a live demonstration please contact us today! -
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Easy self-service and agent efficiency can be increased by sharing current and relevant knowledge. The SAP Knowledge Central solution from NICE by NICE can streamline support activities and increase customer loyalty by consistently delivering the most current product and service information across multiple channels. You can access your self-service portals, search engines and communities from anywhere. Contextual knowledge support for customer services agents. Reporting built-in to identify key customer behavior and search trends. Integration with SAP Service Cloud allows for fast resolutions. Customer satisfaction can be improved by providing the right information, when and where they are needed. To provide the fastest access possible to the right information, create search-engine optimized content. Reduce contact volume to improve customer service efficiency. Intelligent, contextual knowledge management can help customers resolve their problems faster.
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Universal Knowledge from KPS offers comprehensive content capture, search and collaboration capabilities. This allows internal employees and customers to significantly increase their productivity. Powerful search, advanced content creation, and moderation processes are combined with high levels of insight to ensure that your knowledge can be centrally managed with minimal administrative overhead. KPS Universal Knowledge can be used standalone as a Knowledge Management platform by creating and managing all content within the KM platform or alternatively Universal Knowledge can be integrated with existing applications and also leverage existing content managed outside of the knowledge base. KPS Universal Knowledge is linked to your existing systems via a comprehensive set of APIs. This makes it possible to have information at your fingertips, without opening a separate application. You can save time and ensure adoption by embedding our knowledge management product in your third-party applications. Customers also benefit because they get the right answers quicker. You both improve customer experience and reduce operational expenses. Available in both SaaS hosted and On Premise deployment models.
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RightAnswers
Upland Software
Enterprise knowledge management software for better service. AI-powered knowledge management software improves agent-based and self service support. A knowledge-sharing culture will improve customer service. Spread the power and knowledge within your organization. Every member of your company should have access to a central repository that allows them to share and retrieve support information. A multi-channel user experience that is meaningful and engaging. Combining AI-enabled searches, user-friendly interfaces and gamification to deliver the best customer experience. Engage customers by keeping your knowledge bases current and complete. Interactive dashboards provide insight into the health of your knowledge and provide information about knowledge base effectiveness, adoption, and usage. -
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Knova
IgniteTech
Avolin's Knowledge Management solution is ideal for large customer service and support teams that deal with complex queries across multiple channels in different industries, such as financial services, high tech and telecommunications. Despite service and support organizations investing heavily on call routing and case management solutions, productivity pressures have only increased. Knova was designed with a simple design philosophy. Streamlining the work of help desk agents means happier customers and happier staff. Knova Self-Service offers all the functionality and content needed to help users solve their problems on their own, anytime, day or night. It also provides information about known issues to targeted customers in a proactive manner, avoiding the possibility of serious problems or frustrations. -
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Helpjuice is a cutting edge knowledge base software that helps businesses consolidate all information on a single platform. Customers can use this web-based service to solve questions, resolve problems, and self-serve. The key features include intelligent instant searching, advanced analytics and visual analytics, content repository and content library, data management, document tag and management, and many other things.
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PHPKB is a KNOWLEDGE MANAGEMENT SOFTWARE. IT enables organizations to locate, capture and share information SEAMLESSLY with customers, employees, and other stakeholders. PHPKB knowledge management software improves staff efficiency and customer satisfaction. It offers unique features such as LDAP support and open-source code. There are multiple admin levels. You can also create web-based content, manage documents, and version. This software makes it easy to publish, share, and collaborate on knowledge. PHPKB offers a world-class authoring experience that can be customized to suit the needs of small- to large-scale businesses. It is the fastest and most efficient way to share and manage knowledge base content. It can be used to share knowledge, manage white papers, user manuals and business processes, as well as publish and manage articles, whitepapers, whitepapers, user manuals, FAQs, APIs and other information.
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eGain Knowledge+AI
eGain
eGain Knowledge+AI™, the best-rated and analyst-awarded knowledge management system, ensures quality customer service. It infuses customer service agents with knowledge, allowing them to be as productive as your best agents. It gives agents and other users multiple ways to access the common knowledge base to ensure fast, consistent, and precise answers. Intelligent knowledge management systems for customer support are using Artificial Intelligence (AI). This allows them to answer customer questions, guide processes and aid in decision-making. This is a win/win situation for both the customer and agent as well as the business. The customer service knowledge software integrates many knowledge management tools such as content management (CMS), search and artificial intelligence, workflow management, knowledge analysis, and more. The right knowledge management software will give you the tools you need to provide the right answers to your customers at the right time. -
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Berkeley Publisher
Berkeley Bridge
The Berkeley Publisher is the most user-friendly software suite for developing and maintaining knowledge-intensive applications. Our decision-tree software allows content experts to quickly and easily share their knowledge with their target audience. The Berkeley Publisher is easy to use, but powerful enough to handle the most complex knowledge-intensive applications. The Berkeley Publisher makes it possible to create decision trees without any programming knowledge. The decision trees can be built graphically, and you will quickly become familiar with the software thanks to the familiar Microsoft Office interface. The graphical representation allows you to keep track of everything and avoid getting lost in endless codes. The Berkeley Publisher allows for central management of all information and knowledge. You can easily add questions and conditions, and make any necessary changes. -
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IBM ECM
IBM
Enterprise content management (ECM), solutions allow an organization to fully exploit the customer information and company knowledge embedded within its content. ECM solutions can capture, store, activate and analyze business content. This allows organizations to extract new value from previously unstructured or unavailable data. Content can be used to engage customers and automate business processes, as well as improve collaboration when it is effectively managed throughout the organization. Digital transformation is powered and funded by content. If you can harness the power of content, it will contain information about customers. This includes their behavior, sentiments, and value to the company. The knowledge of an organization is collectively represented by the content that is stored in repositories, file sharing, and cloud folders. -
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Knidal
Knidal
$25000 per module per yearKnidal, a platform with no code, is designed to help creators and businesses build AI-ready knowledge apps effortlessly. Multimedia-rich content - text, images, videos and more - can be delivered across web, mobile and digital channels. Knidal delivers reliable, consistent knowledge to your users, whether they are on land, at sea or in the air. Our platform offers instant search, drag-and drop content management, offline support and API integrations. This makes it ideal for creating apps without coding knowledge. You can publish content that is tailored to your audience with robust access controls. Knidal allows businesses to integrate their AI systems with accurate knowledge graphs based on APIs. Empower your team with knowledge applications of the next generation. Start building today to redefine the way knowledge is delivered and accessed! -
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KBPublisher
Double Jade
$19.00/month KBPublisher is a fully featured knowledge management software solution. It improves workforce efficiency, solves issues quickly, lowers call volume, and promotes customer support. This web-based platform allows users to share, publish, manage, and edit articles, whitepapers, business processes and user manuals. Mobile device access, powerful search and content editing are some of the key features. File attachments, article drafts, workflow approvals and more are also available. -
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Oracle Knowledge Management
Oracle
Oracle Knowledge Management delivers consistent, efficient information across all channels. With its superior search capabilities, the solution speeds up issue resolution for agents in call centers and helps customers find the answers that they need to improve customer satisfaction and loyalty. You can speed up the development of information to support customers and call center agents. You can quickly create knowledge articles and other materials using an easy-to use authority tool and rich media support. Easy-to-use, point-and click custom templates allow you to create announcements and news, FAQs, guides and more. To build the best knowledge repository, you should use a wide range of content contributors. Your subject matter experts can view, comment on, or approve updates using a workflow engine that efficiently manages content creation. -
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Collokia
Collokia
Is your company maximizing the benefits of your collective intelligence? Many organizations have huge amounts of Collective Intelligence that is not being properly utilized. Your content should reach employees in context. People prefer to search the internet over searching in the intranet. Collokia Context doesn't require users to change their search habits. They can continue to search outside but will be presented with relevant internal content. Collokia agents can be integrated with your knowledge workers' tools and act as a co-pilot, connecting them to information, resources, or people when they need it. Our products can be seamlessly integrated into your knowledge management system, authentication. Any other enterprise solution that is currently in use within your company. Collaboration is essential to increase creativity and productivity. The problem is how do we know who to collaborate with? Who is interested in the same topics? -
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SylloTips
SylloTips
FreeEmpower your team by providing structured channels. Find answers to your questions all in one place. Automatically map and find experts within your company. Earn badges and rewards. SylloTips is an integrated knowledge-sharing tool that uses artificial intelligence to maximize the dissemination of skills and information among employees. It revolutionizes the management of knowledge by integrating tacit knowledge from users with structured data from your company through its intuitive channel structure. SylloTips is a platform that allows companies and institutions share knowledge and expertise with their members. It is an innovative software that allows users to access a central repository of information and to contribute to it. Users can ask questions, search for relevant information, and receive answers based on the platform's collective wisdom. -
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Seismic Knowledge
Seismic
$59 per monthSeismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to: Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email. -
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Altiar
Altiar
$1,200 per monthAltiar allows users to quickly connect with the information they require, allowing organizations to improve their performance and compete in a global marketplace. Altiar Enterprise provides powerful tools to help users find content and is a powerful tool to share knowledge within organizations. Altiar Enterprise transforms your data into a simplified portal that is on-brand. Altiar Enterprise is easy to manage without any specialist knowledge. From uploading content to managing users and users, changes can be made quickly and easily. Altiar Enterprise supports seamless integration into any business with its single sign-on support, configurable security settings and comprehensive single sign-on support. Altiar Enterprise can connect to the providers you already know, making it easy for you to catalog and publish content from other sources. -
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InfiniteKM
InfiniteKM
InfiniteKM, a cloud-based platform that enables consistent, compliant Customer Experiences (CX) at all touchpoints via superior Knowledge Management (KM), is a cloud-based platform. Customers receive the right information at the right moment while creating a compliant business model and operating model that delivers consistent service delivery. Integration into existing technologies (Salesforce Dynamics, SharePoint, etc. The InfiniteKM platform allows governance, risk, compliance, and engagement to easily cascade across the enterprise. This will ensure that your teams are empowered with the right answers and empower them. InfiniteKM is used by top organizations to ensure that their customers and teams receive the correct information across all channels. This helps to improve CX and compliance. The platform is used to improve their ability to deliver exceptional CX by helping them to drive leadership alignment, build team culture and increase employee engagement. -
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Mantium
Mantium
Mantium's AI platform encourages knowledge sharing and alignment within organisations, helping teams work towards common goals. Knowledge management systems (KMS), which are used to manage large teams, are key to collaboration and learning about meetings, processes, and other events. We enable enterprises to quickly find the right knowledge in their KMS using AI to provide the best answers. If Mantium does not have the answer to your question you can update the information and the AI will improve in future instances. Mantium allows you to search systems holistically with Natural Language Processing (NLP), so your team can quickly find the information they need. You can ask a question via Slackbot and not need to switch to another app to get the answers. -
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Seva
Seva
Knowledge automation for customer-facing departments. Teams spend too much time searching for the information they need in order to do their jobs. Seva provides customer-facing teams with frictionless access and the ability to gain the knowledge they need to make better business decisions faster than ever before. Our AI puts your entire team's collective knowledge behind every sales, marketing, or customer support member in real-time. Spending time searching for and recreating information can be time that could have been spent engaging prospects. Seva helps sales teams improve the quality and value of their customer journeys by increasing responsiveness. This allows them to concentrate on building relationships, not mindless search. Marketers are frustrated that 70% of a company's marketing material is lost because no one can find the information. Seva allows marketers to guide sales teams to the right information while gaining data-driven insights. -
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JobAider
Peregrine Performance Group
$25 per user per yearJobAider allows your organization to record what subject matter experts know, and then share it with their coworkers. Who better than the people who do the work to create content that others can use in their job? Knowledge and learning are rapidly developed as job aids become available and are used. Workers can immediately access job aids whenever they are needed, no matter where they are located. You can search for and find job aids by using the tags you create. Your workforce can connect with each other using their knowledge and expertise to enhance and supplement your learning environment. JobAider is a mobile support tool that is available to all those working in the field. You can quickly share your critical knowledge and expertise and make it instantly available. A job aid stores information such as the steps of a process. It guides people to complete tasks. They are sometimes called "cheat sheets" by some. -
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Verizon Knowledge Assist
Verizon
Customers expect prompt and efficient service when they have critical questions for your business. This is true even if they are dealing with virtual agents. Knowledge Assist is an artificial intelligence and machine-learning tool that helps agents in your contact centre resolve customer issues quickly, accurately, and consistently. Knowledge Assist integrates AI-driven knowledge bases into virtual agents' desktops and contact centers to provide up-to-date, accurate and helpful guidance. Our solution allows agents to understand customers' intent, provide consistent answers across channels, build trust, and drive customer conversations. Knowledge Assist uses AI technology to empower contact center agents with accurate and relevant information in real-time. It blends well-crafted responses, integrates with relevant data sources, and can read documents and internal websites to build an evolving knowledge base that gathers the most relevant information. -
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SABIO
SABIO
Smart algorithms are built into the SABIO search. They learn from every interaction and continuously improve the search. Auto-suggesting and recommendations make it easy to find the right information as you type. You can even find the knowledge that you didn't know you needed by using synonyms. Search results are dynamically displayed based on relevance, accuracy, validity and popularity as well as tags. You can add filters to refine and drill down your search results. You can also add individual tags to personalize your search experience. You can upload, manage, and search common file formats like Word, Excel, PDF, and PowerPoint documents. -
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Inmagic Presto
Lucidea
Inmagic Presto is a web-based knowledge management system that helps users capture, distribute, and access information to increase their effectiveness. Inmagic Presto allows users to create a single platform for sharing, managing and finding organizational knowledge resources. Inmagic Presto makes it easy to tap into the community information through social tools, speeding up results and building knowledge. Inmagic Preso allows users to search through both internal and third-party information assets. -
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Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.
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k03
koviko
The k03 knowledge management provides many options for daily handling in a paperless office. It is easy to use and flexible in content. Every employee can see exactly what is important to him with the rights-role system. To make it easy for users to find the information they need quickly, the system offers two types of menus: an overlap or a tree structure that can easily be folded out. All content is available immediately. The koviko intranet gives you a central communication channel for knowledge management within companies. News is used to convey news in daily business. Blog posts are used to present company policy and background. This allows for efficient and effective knowledge transfer within the company. -
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LearnLode
LearnLode
Knowledge Management leads to better customer services. Improve First Call Resolution and speed up customer service calls. You can access the latest issues via live updates. Call Scripting helps you navigate transactions. Unlock the potential value of your Enterprise's expertise. Collaborate with experts in your field. Facilitate collaboration. SMART analytics allows you to optimize and track your knowledge processes. LearnLode is a SaaS platform that can be self-deployed. Your team leader or Operations Manager can easily create and manage all resources. This allows you to quickly get started with no setup or integration fees. Effective Knowledge Management is essential for improving customer service in your call centre. Give your agents access to our powerful knowledge base, decision support tools, and empower them to deliver outstanding results. -
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Talisma Knowledgebase
Talisma
Talisma Knowledgebase empowers customer service staff by giving them instant access to critical information at the heart your operations. This will reduce operational costs, improve business efficiency, and grow your business. Talisma Knowledgebase allows service and support teams to continuously capture, create, refine and refine knowledge solutions as part their daily workflow. Once solutions are approved and uploaded to the knowledgebase they are immediately available for sharing across functional areas and multiple channels including email, chat, phone, and the Web. Users can easily tailor content delivery for different audiences by using content rules and branded templates for knowledge articles. -
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Vectice
Vectice
All enterprise's AI/ML efforts can have a consistent and positive impact. Data scientists deserve a solution that makes their experiments reproducible, each asset discoverable, and simplifies knowledge transfer. Managers deserve a dedicated data science solution. To automate reporting, secure knowledge, and simplify reviews and other processes. Vectice's mission is to revolutionize how data science teams collaborate and work together. All organizations should see consistent and positive AI/ML impacts. Vectice is the first automated knowledge system that is data science-aware, actionable, and compatible with the tools used by data scientists. Vectice automatically captures all assets created by AI/ML teams, such as data, code, notebooks and models, or runs. It then automatically generates documentation, from business requirements to production deployments. -
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Tettra is an internal knowledge database that uses smart workflows to answer repetitive questions. Tettra allows you to centrally document important policies, processes, and procedures. This makes it easier to onboard new colleagues and reduces the time spent answering questions. Cloud apps consume most of our time. Software continues to consume the world. As a result, we continue to create more information and use more tools. There are downsides to all this information. This fragmentation of tools makes it difficult to share context and agree upon the best decisions, especially cross-functionally. Your best employees should not be asked the same repetitive questions when growing your team. Everyone needs to have access to the same information and principles in order for them all move quickly. Your internal knowledge base is only as good as the contributions of everyone. Tettra makes it easy to share knowledge by referencing content from other systems.
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Balance Theory
Balance Theory
Collaboration and knowledge sharing can speed up the process of onboarding new talent. Use integrated cyber knowledge to reduce time spent on knowledge management, asking and answering questions, and reduce the amount of time it takes to do so. From day 0, collaborate and align. A transparent and aligned delivery process to accelerate readiness. Single points of failure can be identified and addressed before they cause employee attrition. High-availability backup of your organization's cybersecurity configurations and decisions. Get to know your colleagues and share your insights. Your own organizational collaboration network will help you move faster. Find community-shared cyber content that you can reuse and enhance for your own cyber programs. Live collaboration with contributors to stories, chat, or live sessions. Keep your team updated on the status of content, tasking, and commentary. -
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Quandora
Quandora
$3.00/month/ user Our AI-powered software allows companies to capture, centralize and structure, nurture, share, search, share, export and share their knowledge. This includes sales content, technical know-how, and general business knowledge. Quandora Question & Answer allows companies to share their knowledge in a safe, simple and enjoyable way. Quandora can either be used in a department or within a company. Technical people face unique learning challenges. They have to deal with changing technologies and dispersed teams. All this while working in a fast-paced environment. Our platform allows teams to ask questions, share their knowledge, and learn from each other. You can share knowledge about the issues that matter to your sales, customers, culture, management, and other areas that transcend hierarchy, location, or departmental boundaries. Learn from your colleagues, the experts. -
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Kipwise
Kipwise
$25.50 per user per monthSlack allows you to manage your knowledge quickly and easily. With our Slack sign-in, quick slash commands, and Slack actions, you can build your team's knowledge base without ever leaving Slack. You can create handy reference materials by combining multiple sources of data and information into one Kipwise Page. Kipwise updates source files in real-time, so your knowledge base is always up to date. You can perform searches across all of your integrations in seconds, reducing the time spent searching across multiple sources. No matter what tool or system you are using, you can instantly access your team's knowledge. Our browser extensions and the Slack search command allow you to instantly access your team's knowledge without interrupting your work flow. Our web editor allows for real-time collaboration, allowing your team to edit the same page simultaneously. Smart, integrated workflows such as our internal Q&A feature make knowledge sharing a team goal. -
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Introducing GoSearch, the cutting-edge enterprise search platform created by the developers of GoLinks. GoSearch seamlessly integrates with over 100 personal and company applications, offering a unified interface powered by generative AI. This innovative platform extracts insights from various sources, delivering a consolidated and insightful search experience. Whether your query is about resetting passwords or navigating the Q4 roadmap, GoSearch operates akin to Google, surfacing relevant resources such as internal documents, individuals, tasks, and chat conversations. Harnessing the power of generative AI, GoSearch provides comprehensive answers by summarizing relevant context and information from both personal and company resources. Uncover additional knowledge by identifying the right people and places within your organization. GoSearch features a built-in conversational assistant, GoAI, transforming your search into an interactive chat that supports follow-ups. It retrieves outputs from your organization's connected apps and taps into external knowledge from ChatGPT. Elevate your communication efficiency and redefine knowledge management with GoSearch.
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ONTEC AI
ONTEC AI
ONTEC AI is an augmented intelligence platform that transforms how organizations manage complex and sensitive data. Leveraging cutting-edge artificial intelligence, ONTEC AI bridges the gap between knowledge creation and utilization, empowering teams to effortlessly access, share, and enrich collective wisdom. The platform excels in making your organization's data treasure discoverable and usable, even when information is scattered across diverse file types and storage locations. With advanced Q&A functionality and keyword-independent search, ONTEC AI provides precise, traceable results in seconds, enabling smarter decision-making and boosting productivity. Its customizable features include multilingual translation, content simplification, and real-time document summarization, ensuring information is accessible and actionable for diverse teams and stakeholders. The platform seamlessly integrates with your existing IT systems, offering a tailored solution for your specific needs. Supported by a team of experts providing consulting and training, ONTEC AI ensures a smooth implementation. Built with security and privacy at its core, it adheres to European data privacy standards (GDPR) and ISO-certified practices. - 41
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Zive
Zive
€150 per monthZive is an enterprise knowledge and AI platform that connects, organizes and maintains the collective knowledge of your company, making it efficient and enjoyable for all. Empower your employees to search for and find anything using a unified intelligent searching. Zive organizes your company's data automatically. API allows you to explore your company's knowledge graph, including the connections. Zive helps your business to realize the full potential of AI. Your employees will save time, become up to 40% more engaged and productive at work. Zive is a novel AI-powered knowledge management solution that allows your employees to move from asking questions to actually doing them. Zive is an AI-powered software solution that can be implemented in your company within a few days. No complex implementation, no professional services, no training. Our customer success team will assist you from platform setup through internal rollout. -
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myBase
Wjj Software
$79 one-time paymentMybase is a freeform database software that allows you to enter unstructured text, webpages and images, emails, and other files, regardless of length or format. All information is compressed using an integrated zip utility, and stored in the tree-structured outline form. Mybase is a database that accepts text input, much like a word processor. It provides better methods for sharing, editing, retrieving, searching, searching, and sharing information than traditional databases. To provide a wider view of contents and a more flexible relation view, attached documents and related entries can be restructured and listed in one hierarchical list view at the right side. Mermaid support for Markdown documents to include flowcharts or diagrams. -
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EVA Netmodeler
Inspired
$100 per monthWe have compiled the lessons learned from decades of research, development, consulting, and training into simple, off-the shelf solutions for Enterprise Architects and Business Architects as well as Application and Solution Architects and Application Portfolio Managers. There are many ways to use the platform's rich functionality and features. These include knowledge management solutions for strategic planning, business and systems analysis, requirements management, program management, methods engineering, governance, risk and compliance (GRC), just to name a few. -
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Yandex Wiki
Yandex
Free service to create a corporate knowledge center. Create wiki pages and add content. Edit them with your colleagues. Keep project descriptions, instructions and other information on a wiki. Organize hierarchies and nest pages, then link them using cross-references. Search through all pages of your knowledgebase to quickly find the answers that you need. Markdown allows you to format text and add images, tables, and hyperlinks. Use headings and cuts in order to highlight the most important information. All your employees can have access, but you can restrict editing to specific pages or prevent the viewing of confidential data. All page edits will be saved in a changelog. You will also receive notifications of any changes made to pages that you have subscribed to. Add task lists from Yandex Tracker. Task names and assignees will update automatically. Yandex Forms can be used to embed survey and request forms. Yandex Tracker allows you to store a complete project description and create task lists. -
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Synaptica KMS
Synaptica
Enterprise Taxonomies (and Thesauri) provide the foundation for smarter search and discovery, better navigation, and standardizing the language used within an organization to describe what they do, how they offer them products and services, and the content that they want to manage. Synaptica KMS term-based Taxonomy Management Software is one of the longest-standing Knowledge Organizations Systems (KOS). KMS has a 25-year history and is a recognized market leader in knowledge management. The Synaptica KMS is known for its intuitive user interfaces and quick system configuration. Once the basic design details of a controlled vocabulary are established, it is possible set up a system in less than an hour. You can create additional vocabularies in minutes. -
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Mozzaik365
Mozzaik365
Mozzaik365, a SharePoint Online Extension, allows you to create collaborative intranets that are engaging. Engage your employees by providing them with functional and rich communication, collaboration and knowledge management spaces. Mozzaik365 unleashes the power of SharePoint Teams and SharePoint. -
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Rimeto
Rimeto
Rimeto combines all information from any system to help people understand their colleagues across all business units, functions, and geographies. Effective collaboration is possible when people can understand and find each other. Understanding the focus of each person allows cross-functional collaboration and prevents duplicate work. Rimeto unlocks the collective knowledge, skills, and relationships of your organization. Employees gain the insight they need in order to make an impact. All employees, especially millennials, expect powerful, consumer-grade enterprise software. Access to information that helps employees feel connected to one another and your company is important to them. Rimeto makes this information easily accessible wherever work takes place. Rimeto is constantly improved to provide best-in-class employee experience, support, and the most recent technology. -
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Confluence by Atlassian, a leading content collaboration tool for modern teams, is Confluence. It allows teams to collaborate, create, and share projects in one place. They can also easily publish and access company information and capture, store, and grow their knowledge. Confluence can also be used on mobile devices, allowing teams to track and give feedback, and keep in touch regardless of where they are.
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Slab
Slab
$6.67 per user per monthUnlock your team's collective knowledge. Slab is a simple, flexible wiki that breaks down silos. It allows teams to quickly find the crucial information they need, when and where they need it. Slab gives you more control over how your knowledge is organized. For quick reference, pin important content to the top. Sort posts so that teammates know what to read and when. Slab's WYSIWYG editor makes it easy to use. You already know how to use Slab if you have used Google Docs. Slab allows real-time collaboration, which is unlike other wikis. This means that you can never overwrite work, even if two people click on "Save" simultaneously. Slab's fast, accurate search makes it easy for you to find the answers. It searches across integrations and saves you the hassle of opening dozens of tabs to search in a dozen different places. Slab seamlessly integrates to the tools you use for product development. Refer to other tools in a blog post and you'll instantly see more information without leaving Slab.