Mayday Description
Mayday centralizes, harmonizes and intelligently distributes your knowledge internally, in your contact tools, or externally, in an intelligent FAQ where your users are looking for it. Sharepoint, Wiki, intranet, documents... The proliferation of tools can seriously hamper knowledge management. Mayday Knowledge Base is the only solution that brings all of your business knowledge into one place. Knowledge is easily accessible, even during customer interactions, as it is delivered to the advisor's desktop. AI-enhanced content suggestions and a search engine with intelligent suggestions will increase your response speed.
Mayday Alternatives
Bloomfire
Bloomfire is a leader in knowledge engagement. We provide a platform that connects people and teams with the information they need to succeed at their jobs. Our cloud-based knowledge engagement platform allows people to connect with shared knowledge and grow the collective intelligence of their organizations from one central, searchable location.
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KMS Lighthouse
Call centers face a significant challenge in providing the correct answers to customers' questions at the right time.
Providing the right answers at the right time is crucial to the customer experience.
Knowledge management can assist you in illuminating your path.
Any question, at any time, from any device, can be answered.
Lighthouse simplifies information discovery and cuts training and onboarding time in half.
The Lighthouse call center knowledge database assists call center agents in expediting calls while avoiding inaccuracies.
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Zendesk
Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.
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Product Fruits
Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment.
Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web:
Interactive product tours, guides & walkthroughs
Hints, beacons & tooltips
User onboarding checklist
In product announcements
User feedback collection
One-click bug reporting
In app help center (Life Ring Button)
Knowledge base
Our customers achieve higher conversions, lower churn and less support tickets.
Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences.
We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.
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Integrations
Company Details
Company:
Mayday
Headquarters:
France
Website:
www.mayday.fr/
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Online
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