MindTouch Description
Founded in 2005, MindTouch is a company headquartered in the United States that creates software called MindTouch. MindTouch offers training via documentation, live online, webinars, and in person sessions. MindTouch has a free trial. MindTouch is a type of knowledge management software. The MindTouch software product is SaaS software. MindTouch includes phone support, 24/7 live, and online support. Some competitors to MindTouch include Archbee, ProProfs Knowledge Base, and Adobe RoboHelp.
MindTouch Alternatives
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Noodle
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Document360
Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases.
Use Cases
Knowledge Base for Customers and Teams
Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content.
IT Documentation (Including API Docs)
Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant.
Standard Operating Procedures (SOPs)
Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple.
User Manuals
Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.
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USU Knowledge Management
USU Knowledge Management is the most trusted platform for knowledge management in contact centers. We provide relevant, easy-to-understand knowledge to your customer facing agents so they can provide better and more efficient customer service. It is more difficult to deal with the volume of information than it is to actually find it. We can only find the answers we need by contacting customer service. Our goal is to make customer support as easy as a Google search.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
MindTouch
Year Founded:
2005
Headquarters:
United States
Website:
www.mindtouch.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online
MindTouch Features and Options
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