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Description
This all-in-one social, collaborative and intranet platform is designed for businesses using Google's G Suite. The platform combines an intranet, social networking, and collaborative features into one integrated solution. Happeo is used worldwide by more than 300k people to unlock the benefits of employee engagement. It has been awarded for its ease-of-use, best workplace integrations and user-friendliness.
Description
Conventional knowledge management systems often struggle with either an overload of information or a severe lack of it. Research by IDC indicates that consultants dedicate 36% of their working hours to locating necessary information. Organizations are now confronted with the challenge of discovering new methodologies to empower their support teams to address issues effectively and consistently. The question arises: how can you ensure uniform service delivery and compliance across diverse regions? The solution lies in providing your support personnel with an advanced knowledge management tool. Sutherland SmartLeap™ HelpTree is specifically crafted for dynamic customer interactions, simplifying the process of creating and maintaining up-to-date knowledge repositories. It offers smooth integration with existing enterprise systems, ensuring a user-friendly experience for both content creators and users alike. This tool allows for rapid content generation with minimal training required, connects to various data sources, and utilizes machine learning to enhance search functionalities. With its straightforward user experience and interface, it fosters deeper and more meaningful conversations within your organization. Ultimately, adopting such a solution can significantly improve the efficiency and effectiveness of your support staff.
API Access
Has API
API Access
Has API
Integrations
Asana
Box
Cerkl Broadcast
Dropbox
Freshdesk
Gmail
Google Drive
Google Hangouts
Google Slides
Google Workspace
Integrations
Asana
Box
Cerkl Broadcast
Dropbox
Freshdesk
Gmail
Google Drive
Google Hangouts
Google Slides
Google Workspace
Pricing Details
Per user based pricing model. Three packages offer different features: Starter, Growth, and Enterprise.
Starter:
- Build topic-based knowledge hubs with AI assistance
- Share updates and announcements across Happeo, Slack and email
- Connect your essential workplace tools
Growth:
- Everything in Starter, plus
- Deliver a branded employee experience
- Measure engagement and knowledge impact
- Manage knowledge with advanced governance
- Extend Happeo with more integrations
Enterprise:
- Everything in Growth, plus
- Protect knowledge with enterprise security
- Manage identities with SSO and provisioning
- Create custom widgets for your knowledge hubs
- Extend Happeo with developer APIs
Starter:
- Build topic-based knowledge hubs with AI assistance
- Share updates and announcements across Happeo, Slack and email
- Connect your essential workplace tools
Growth:
- Everything in Starter, plus
- Deliver a branded employee experience
- Measure engagement and knowledge impact
- Manage knowledge with advanced governance
- Extend Happeo with more integrations
Enterprise:
- Everything in Growth, plus
- Protect knowledge with enterprise security
- Manage identities with SSO and provisioning
- Create custom widgets for your knowledge hubs
- Extend Happeo with developer APIs
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Happeo
Founded
2017
Country
Finland, Netherlands
Website
www.happeo.com
Vendor Details
Company Name
Sutherland
Founded
1986
Country
United States
Website
www.sutherlandglobal.com/products-x-platforms/smartleap-helptree
Product Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Intranet
Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal