Alternatives to Qsome

Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow. * Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat. * Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow. * Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed. *There is no app that you or your customers can download.

Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionalities. Smaply is a tool to create customer journey maps and analyze the customer experience, step by step. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is even faster. Keep track of those in the portfolio graph of your workspace, which helps you to keep an overview and prioritize. Users are not only using journey maps as deliverables; they rather make them the core of their service development, thus journey maps move to the core of organizations.

QLess is a specialist in appointment scheduling software and queue management. Customers can use queue management software to allow them to wait anywhere they like - at home, at work, or even Starbucks – instead of in a crowded lobby. To begin, customers join a virtual queue online. Customers are provided with a wait time forecast and timely notifications as they move towards the front of the queue. Customers can book an appointment using appointment scheduling software. You can also accept walk-ins when there are schedule openings. QLess automatically places customers in the virtual queue as they approach the appointment time. Interactive appointment scheduling software allows for bi-directional communication between your staff and customers. Customers can request additional time if they are running behind. If your office is late, your staff can notify customers.

MeQue queue management software allows customers to plan their store visits. It will also enhance their customer experience. MeQue allows social distancing, while still maintaining customer experience efficiency and operational efficiency through virtual queuing and scheduled appointments. You can also order online without contacting your customers. No matter the situation, we know how important customer service is and want to make sure your customers are happy, safe, and stress-free. Your customers can schedule appointments through any channel that is convenient, flexible, and interactive. Automated notifications and 2-way communication are available to reduce wait times and avoid any onsite waiting. Improve customer service quality and customer management. Reduce wait times and speed up transactions to make customer journeys easier. Your customers can join the queue from anywhere and receive real-time alerts about their wait time and whereabouts. You can better plan and predict customer needs so you can focus on them.

Customers' perceptions of the quality of service will be affected by how long they wait at a service center. It can make it difficult to experience the high-quality service that is provided. There are tools that service organizations have access to that can be used to improve customers' waiting experience. QMAGIK integrates both walk-in and appointment queues. It manages your dynamically changing wait lines to ensure a controlled and guided customer experience. You will find special features like Single Token Multiple Services Facility,Token Forwarding and Customer Profile Based Prioritization. Scrolling Advertisements, Video and scrolling advertisements, and more. QMAGIK is ideal for customer service-focused organizations. QMAGIK predicts and streamlines flow. It allows for pre-defined or dynamic routing. Optimizes staff load and resource costing. Improves organizational flexibility.

The Glassbox digital analytics platform provides cutting-edge digital capabilities that allow you to create better user experiences to drive your business growth. It's more important than ever for businesses to ensure that their mobile apps and websites work well and provide great user experiences. They must also use the data generated by their business to analyze every user session and personalize customer journeys to drive engagement. Engineers need performance analytics in order to measure reliability. Product managers need to know how to increase engagement and conversion rates. Customer service representatives want to know the root cause of an issue so that they can resolve users' problems.

Qmatic Orchestra 7 provides a solution for any need, whether it's a system to manage queues or a robust platform to manage customer journeys across multiple channels. Orchestra 7 allows you to offer mobile tickets and online appointment bookings. Orchestra 7 will take care of your visitors before they arrive. You can allow check-in at your premises via a self service kiosk, a reception, or both. Let your visitor choose which option they prefer. Orchestra 7 allows you to reach out to your customers and get feedback after the visit is over. Orchestra 7's modular design allows you to tailor it to your needs in terms of functionality, number and user count. Orchestra is flexible enough to adapt to your changing needs.

With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency. Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.

We are experts in customer service consulting, employee engagement programs and journey mapping. We help you win in the market by creating a unique customer experience strategy and bringing that to life. The world's most trusted customer experience consultancy, Touchpoint Dashboard, has unveiled Customer Types and a redesigned user interface. Customers Types allow users to manage, create and relate groups of customer types directly into their journey maps. The interface has been redesigned to simplify complex interactions and make them easier for Touchpoint Dashboard users. Peter Haid, Chief Product Officer at Touchpoint Dashboard, stated that users now have the ability to assign touchpoints to customers, segments and personas as well as employees, employees, individuals, and any other group they may need to represent. "I love the way this feature humanizes customers within the context of a journey plan. It's flexible and beautiful.

Wavetec's enterprise Queue Management Solutions can reduce customer wait times, improve management of waiting lines, and increase revenue. Wavetec's customer experience solutions use Wavesphere Philosophy - ORGANIZE ENGAGE & MAKE SENSE waiting times and statistics from dispersed service areas to improve customer experience at key touchpoints. Wavetec's queuing system solves the problem of excessive waiting and queuing, which are major causes of consumer dissatisfaction at banks, hospitals, and other government institutions. Wavetec is a global leader in the manufacture and supply of queue management systems. Wavetec has over 27 years of experience helping organizations improve customer flow and manage queues using virtual and linear queueing solutions, appointment bookings and queuing apps. We also have visitor flow monitoring software.

To predict and analyze customer behavior, collect data points from every step of your customer journey. Get business-critical insights to drive action at the right place and time. From simple people counting to complex customer journey analytics and critical process optimization throughout your entire store chain, we can help. We've got you covered. You will get an unprecedented view of customer footfall patterns, basic visitor profiles and detailed occupancy reports. Also, you can see the most recent traffic trends analysis. A complete sales funnel view is available to accurately measure store performance, optimize staff schedules, improve store serviceability, among other things. Receive real-time alerts to combat never-ending queues and keep your stores safe with automated occupancy management. You can also test your layouts and measure how customers interact when they see different product displays. You can get a customized solution that suits your needs, such as a sales funnel view, staff scheduling optimization, queue management, and more.

The BryterCX journey intelligence platform provides visibility into customer journey management solutions across channels. It also identifies friction points that can lead to negative customer experiences. BryterCX's Journey Intelligence™, a platform that uses AI and machine learning, provides users with powerful journey insights that reveal clear business opportunities. Patented, proprietary journey insight technology. Easy to use visualizations of metrics and alerts. You can easily monitor, measure, and manage every aspect of customer journeys across multiple channels.

Marketing tunnel vision and solutions that don't work are gone. Say hello to a flexible, turnkey platform that makes it easy to make seamless, omnichannel experiences for every customer, from the first to the last touchpoint. Ai-Intelekt implements hyper-personalization, prescriptive analytics, customer journey analytics, & closed-loop integration. Hyper-personalization allows you to create deeply personalized customer journeys of your brand through coordinated, informed actions & campaigns. You can track the journey of each lead and customer to ensure you know their preferred messaging, purchase history, and background. Predictive analytics Use true artificial intelligence (AI) to take control of your customer's lifetime worth. Forecasts are based on behavioral data and historical sales.

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

Reduce wait times and chaos. Allow your customers to check wait times online and join the queue. Reduce uncertainty, empower customers to reach just the right time and save time. Excellence in service and operation. Serve your customers efficiently to delight them. Meet and exceed customer expectations. Your brand community. Increase retention and bottom-line. Show your care and turn every visitor into a loyal client. Increase your customer service, reduce walk-aways, and decrease no-shows. Integrated queue and appointment management. Every customer can track their queue position on their mobile device in real-time. Our robust, intelligent, and automated technology delivers just-in-time services. Exact wait times and notifications. Real-time notifications eliminate uncertainty and ensure 5-star customer satisfaction. hate2wait quickly learns about your business and predicts wait time accurately.

You can serve customers remotely from anywhere. Queaxis provides a variety of check-in options that enable customers to connect with service providers and avail services. Queaxis' integration with PixlView opens up new avenues for brand promotion. Push ads, play captivating media content and show information are just a few of the many features that Queaxis offers to keep customers interested. Service representatives can easily serve customers using a web-based agent terminal. Emote offers the most advanced features, including live chat, call forwarding and real-time performance indicator. It is flexible and customizable to meet your specific workflow needs.

Our solutions are 100% app-based. This means that you can use our business app to manage queues and your customers can use their phones to check-in to your company. Customers can check-in only when you're open. Temporarily close the queue but still provide service to customers who have already checked in. Customers have the option to check in multiple ways. Allow users to check in via app. Your customers will always be updated about their status in the queue, as well as approximate wait times. You will also receive additional notifications when your customers are ready to use your service. You can manage multiple kiosks with the same app. Customers can be directed to different kiosks depending on their needs. Optimize queue flow and offer service simultaneously. Get to know your customers before you arrive. Define service categories, and receive information at remote check-in.

Skiplino is more that a Queue Management System. It allows businesses to manage queues efficiently and smartly. Our plan supports social distancing and eliminates touch surfaces. Customers can book appointments remotely using their mobile devices. Reduce wait times and keep your customers happy. You can manage your agents with real-time metrics, and get to know your customers through feedback forms. Skiplino is a system for managing queues that allows businesses to manage customers efficiently and effectively. Skiplino, an intelligent cloud-based system that monitors queue data in real time and collects customer feedback, is called Skiplino. Our cloud-based software can then analyze this data to improve the performance of your agents. Skiplino Queue Management System records the information about your customers and the services they plan to use.

Oribi is your all in one marketing analytics tool. With our cutting-edge technology and powerful features, we empower businesses of all sizes with data-driven decisions. We also provide optimization guidance. Oribi identifies what needs your attention and turns your data to action. Get actionable insights that drive results. Be ahead of the curve and understand trends. Be aware of trends and stay ahead of the curve. Be aware of trends and stay ahead of the curve. Be aware of trends to stay ahead of the curve.

Journey mapping tool for customer journey managers, CX professionals and CX specialists. Custellence's journey maps will help you present your customer journey in a professional, convincing way. The software is designed to help you succeed in putting the pieces together. Customer journey on the agenda for the management 1. Visually strong and persuasive customer case that will resonate with managers, stakeholders and other stakeholders 2. To test the rest of your organisation, be able to communicate key points about customer journeys 3. When walking through a customer's story and telling their story, feel confident Custellence is a time-saving tool that gives you confidence through intuitive communication Interface combined with the right amount journey mapping smartness. It is simple and intuitive. You can create service blueprints and journey maps from the beginning - no need for manuals and without having to be a designer.

OnlineToken is a leader in providing smart queue management solutions to businesses of all sizes. Our goal is to make customer visits enjoyable by replacing physical queues with virtual ones. Your customers will be able to book your services at their most convenient and closest location. Our smart token management system allows you to receive real-time status notifications about your customers' position in the queue, along with an estimate of the wait time. Zero contact is the best option. Long queues and the traditional rush are not possible due to the fear of being infected. OnlineToken offers a reliable solution to Covid 19, keeping in mind the safety of consumers and protecting them against fraudsters, who are able to evolve their methods quicker than most businesses.

Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.

Queues can be interesting. It can be uplifting to see people waiting in long lines for your products or services. However, they may be disappointed by the chaos and long wait times. What if you could control and manage the flow of your business, and reduce chaos? Imagine a central dashboard that displays real-time statistics and alerts about your entire business's flow. If you are still using traditional methods like sign-in sheets and physical management to manage queues, it is time to upgrade to queue management software. Queueme's modern queue management software can be customized to meet the needs of your business. A cloud-based software would allow stakeholders to access company-wide data and analytics at their fingertips. This could open up new possibilities for data science deployment at your organization.

Manage journeys efficiently, save time and make better decisions based on data to drive customer loyalty. Convert workshops into journeys with a click of the button. Create and manage journeys by using our examples, or create your own. Our persona-integrated DEI feature searches for biases affecting your journeys. Based on customer and business requirements, make better decisions. Enhance your journeys by incorporating all of your research insights, metrics and recommendations. Watch your team collaborate in real-time, and provide feedback within the context your project. All your data and insights are accessible via a central hub with search functionality.

You can perfectly orchestrate your customer experience by integrating virtual queues, scheduled appointments, and fast-track order pick-up. Your customers can easily schedule appointments for virtual services, in-store visits, and other services. This will help you to offer a premium, safe and convenient service that drives foot traffic and loyalty. A web-based booking system for banks and retailers. You can retain walk-in customers by allowing them to join a virtual waitlist / digital queue (by phone, host or kiosk) and receive personalized updates as they wait to be serviced or enter your store. Store associates can count store occupancy from multiple devices. You can increase online sales and loyalty by allowing curbside and doorside pickup of online orders. Qudini allows your BOPIS to click-and-collect customers to check in by phone, host, kiosk and receive updates while your store team delivers their order.

An API and low-code Communications Platform as a Service offering (CPaaS), designed to assist enterprises in reducing costs, simplifying their IT infrastructures, and accelerating their IT roadmaps. Drag-and-drop editor that allows you to quickly map and automate customer journeys is all it takes. To reduce the time it takes to bring new applications and journeys to market, shift to low-code development. To trigger customer communication flows, seamlessly consume events from existing systems. Integrate customer interactions with backend system to achieve end-to–end automation. You can easily test, deploy, and make iterative adjustments to flow in a secure, scalable serverless environment. Our extensive collection of communication APIs, SDKs, and SDKs allows you to engage customers using your preferred channels.

SankeyJourney, a powerful tool for online customer journey analysis, can be used within an app or a website. Users can upload CSV files containing event data and generate a Sankey Diagram or flow chart in seconds. It offers a wide range of customization options. These include adjusting the number steps, filtering and grouping events, focusing on session levels, customizing labels and colors, and highlighting certain paths by clicking nodes and segments. The "event-looping" feature can be used to eliminate redundancies in the user's journey and discover new patterns. By analyzing the customer journey, users can identify bottlenecks and improve engagement and retention.

Personalized workflows based on user behavior can increase customer engagement! Track customer behavior without cookies. Privacy-first approach with extreme flexibility. GDPR compliance is worry-free. Google Analytics, a product analytics tool, tells you how many people use a feature. Customer analytics will tell you which customers are able to succeed. All-in-one dashboard for deploying retention strategies. Although your product has many uses, customers only sign up for one. It is your responsibility to ensure that they succeed. To help you get great feedback, we have 50+ customer retention strategies. Your customers can become advocates. It's great to have feedback campaigns, but timing is crucial. We offer several email templates that allow you to request feedback at the right time. We help you get the best out of your customers by offering free trials and booking meetings for dormant clients.

Yieldify is an eCommerce brand's expert in customer journey optimization (CJO). Yieldify gives eCommerce stores smart website personalization technology that will increase conversions, capture more leads and increase average order value. Yieldify is a fully managed solution that offers bespoke customer journey mapping services and CRO strategy. It also provides design and technical implementation for your campaigns.

Marketing Star allows you to create, launch and analyze customer journeys in one place. Multichannel marketing is taken to the next level with seamless CX. Convert your audience in more than one way. Email, SMS, WhatsApp and QR codes are all ways to reach your customers. Build scalable, evolving communications to move your customers toward conversion, regardless of the channel. Multichannel marketing can help you convert more than ever before. With dynamic personalization and proven tools, you can easily create single-blast campaigns as well as multi-channel customer journeys. You can create scalable campaigns to keep your customers engaged at every stage. You can easily create and manage templates for SMS messages, landing page, emails, and much more, without needing any technical expertise. Our intuitive template creator saves you time and effort.

VeriChannel is a secure and unified platform which enables organizations to manage seamless and consistent customer journeys, across multiple touch points including web, mobile and kiosks, as well as ATMs. Customers and staff can use the system on devices of different sizes and resolutions with fully responsive user interfaces. VeriChannel is a reliable, scalable platform that sits on existing IT systems. It allows for a secure integration with disparate applications. VeriChannel's ready-to-go architecture and ready-to-use solutions allow it to be re-used on all channels. This reduces application development and maintenance costs. VeriChannel allows you to repurpose legacy applications without having to rebuild them from scratch. You can integrate content, data and functionality into new presentation layers or customer experiences.

Visually manages all processes involving people, systems, and customers to ensure a smooth experience for both customers and staff using CRM. We provide best-practice plugin solutions that will help you add, optimize and adopt your CRM. Best practice plugin solutions that allow you to operationalise and improve internal processes, eliminate silos between teams, and prioritise activities throughout the sales cycle. The two main categories of enhancements to customer journey plugin are: enhancing the user experience, expanding template control and automation for admins. A new template to handle high-priority customer problems is available to demonstrate the new capabilities and reduce user "clicks". Intelligent one-click is an enhancement to the existing one click capabilities. It allows for greater customization of any task or activity once a template has been created.

Marketing, sales and service: BSI CX helps you find, win, retain and understand customers. Perfect customer journeys can be designed, executed and optimized. All of it is cross-departmental and personalized for each customer across all touchpoints. It's fully automated for exceptional and emotional experiences. BSI makes personalized customer management possible at all touchpoints. Your customers will always be able to tell you at what stage of their lives they are. Everyday life is the best trigger. BSI's trigger-based approach allows you to respond quickly to relevant events (life) and tell your customers the right story.

Resulticks empowers brands with data-driven communications to their audience and drives business decisions using its AI-powered big-data cloud solution. Resulticks, the world's first customer-data blockchain, unlocks amazing digital transformation potential by providing a 360-degree view of the customer through data consolidation. Resulticks is fully integrated, built, and proven to scale. It combines a powerful audience platform, true omnichannel orchestration and advanced analytics into one intuitive, flexible solution. This allows for measurable business results through individualized and real-time communications. Resulticks' Omnichannel Audience Data Management Platform doesn't just integrate your data. It is the integrated, scalable engine which transforms, augments and activates large data to achieve a single customer view and enable sophisticated segmentation.

Sutherland Perform analyzes customer interactions on multiple parameters. To monitor and track employee behavior, it examines employee compliance with customer engagement processes and employee compliance. This helps employees identify new opportunities to improve customer service. Perform uses customer voice, chat, email, chat, social interactions, and customer voice to provide actionable insight at the agent, team, manager and channel levels as well as company-wide. These insights allow employees to see how they can help customers better and what changes they can make in the future. Your business can thrive in a remote world thanks to our technology and people. Our teams can help you achieve high-performance results by providing flexible, resilient services that can be delivered dynamically from anywhere in this world.

You can now organize the waiting areas in your clinic or facility and increase customer satisfaction by reducing wait times. You can manage customer service staff with real-time reports and get to know more about your customers with the best customer queueing system. Queue.best offers several systems, including two Online/Greater/Huge and one Offline/First/Solo.

Tealium Customer Data hub is an advanced platform that unifies, manages, and activates customer data across multiple touchpoints and channels. It allows businesses to create a real-time, cohesive view of their customers by integrating data from mobile apps, websites, and other digital sources. This centralized data center empowers organizations to deliver customized experiences, optimize marketing strategy, and enhance customer interaction. Tealium Customer Data Hub offers robust features such as data collection, audience segmentation and real-time orchestration of data. This allows businesses to transform raw data into actionable insight, driving more effective interactions with customers and improved business outcomes.

WaitWell's Queue Management & Appointment Solution is an award-winning solution that eliminates queues and gets people to the right place at the right time. WaitWell allows visitors to join the queue from anywhere, and they can move around freely, making it easier to use their wait time for productive purposes. Organisations can see a reduction of wait times up to 35% and walkaways down as high as 60% WaitWell can be used in medical offices as well as university admissions offices, retail locations and government offices. WaitWell can be used anywhere people have to wait for service. WaitWell increases customer retention and decreases staff turnover. WaitWell is well-suited to large-scale, multi-location enterprise implementations. It offers industry-leading analytics and reports as well as robust user permissions. WaitWell is a service-oriented company that differentiates itself. We offer exceptional training and free demos to ensure a successful implementation.

Cloud Consulting and Migration Service. Strategic advice and implementation support for businesses to modernize their infrastructure and adopt a cloud-native strategy to achieve their business goals. Microservice Architecture allows for agility and faster time-to-market with distributed teams, automation tools and a modular service-oriented architecture. You can build, test, deploy, scale, and scale with ease. Data Deluge Intelligence Powerful analytics and visualization solutions for improving customer service and business outcomes. Award-winning custom application development for renowned startups and global brands. Smart, dynamic, and omnichannel solutions can transform customer experience. To create a futuristic solution, tap into our mobility expertise. We have the experience to build enterprise apps as well as mobile apps for consumers.

Q-nomy's vision for every customer visit is to maximize sales, customer satisfaction, and customer experience. We believe that the only way to achieve this vision, is by providing true end-to–end Customer Experience Optimization. Customer Experience Optimization is a solution that customizes each customer's journey across digital or physical service channels. It's a solution tailored for the customer's personal history, expectations, and needs. Customer Experience Optimization allows businesses to leverage the customer journey to deepen customer engagement, offer more products and services, and provide personalized interaction across all channels. This vision is being realized with ever greater perfection through continuous development and evolution in Q-Flow, our flagship product.

GoTime's smart queue system is a complete product that improves customer experience. It is a service-providing organization, primarily enterprises, that provides all the necessary capabilities to provide a seamless, efficient, comfortable, and customer-focused service flow. GoTime can be used by anyone. It can be integrated into any system and can be used by anyone. It is easy to use, no technical knowledge required. GoTime will make sure your business runs smoothly. Our system will analyze the data you have provided and alert you to any potential problems. The power of machine-learning algorithms will allow you to analyze past events in your business and give you the ability to use them as a tool. You can predict future events such as overcrowding and long delays, or the arrival of customers with special needs. Get notified. Get prepared.

QueueHub, a queue management software, is designed to improve the customer experience and operational efficiency. It allows businesses to create virtual lines, allowing customers to join online or via a mobile application. QueueHub provides real-time updates about wait times and sends notifications to customers when it is their turn. This eliminates the need for physical lines, and allows customers to manage their own time more effectively.

Connect and communicate with your customers efficiently while delivering the experience each customer demands, so you can grow faster, more profitably. When your customers have questions or need to get things done it’s important that you engage them effectively however they want. Your ability to create strong relationships with customers, foster loyalty, and ultimately drive profitable growth depends on it more than ever. Help customers quickly get answers or complete transactions on their own using self-service tools. Connect customers to the right resources when they need to meet face-to-face with a specialized expert. Empower employees with easy access to the information they need when customers need help. Our self-service solutions improve your customer’s experience, reduce call volumes, and drive growth and profitability for your business.

Virtual queuing promotes social distancing through eliminating wait lines by allowing customers to queue via their smartphones, track queue progress and arrive at the store nearest to them. Features / Benefits: Benefits: - Safe distance compliance – Customers can queue anywhere, on any device. - No shared touching areas. - Contactless usage for customers and staff. - Quick setup, no hardware or software required. Setup takes less than 10 minutes. Customers engaged - Keep them informed by SMS and notifications

Are your customers frustrated when they wait in long lines? Are you overwhelmed by customer complaints due to long lines? You want to increase your customer satisfaction and revenue? Queue Mobile eliminates the need to wait in long lines and congestion that have become part of our daily lives. Queue Mobile's innovative technology brings together the power and affordability that the internet with the speed of SMS Queuing System messages to create a virtual wait line. Queue Mobile™," is a comprehensive customer flow system that can be scaled for both small and large companies looking to improve customer satisfaction at their point of service. Queue Mobile's unique technology does not require any special software or equipment. Queue Mobile uses a cloud-based SAS solution. All you need is a smartphone, tablet, or PC with internet access.

Hive Marketing Cloud: Customer Intelligence & Engagement Platform Hive Marketing Cloud Hive, a privately-owned business, was founded in 2010. It specializes in the Retail, Insurance, and Travel industries. Hive helps brands engage audiences and convert them at scale. Hive uses a single platform to deploy highly personalized, sophisticated multi-channel advertising. This allows for all of their data to be accessed, allowing for better customer experiences. Hive allows you to uncover data insights, reveal customer lifetime values, create recency frequency value (RFM-based segmentation), orchestrate and automate customer journeys and measure engagement and results, reporting beyond clicks and opens.

Our system can send SMS notifications to customers as their queue number approaches. This will give them more convenience while they wait. Our queueing software can be customized to meet the needs of your business. Our in-house programmers can modify the QueueRite System's functionality and features to meet your business's needs. As a security feature, the Ivant Queue Management system requires a username and password log-in. To further protect the queuing process, the starting numbers for queuing can also be randomly generated. QueueRite System runs on a browser, so no software installation is required. It works on the client's local area network connection. QueueRite System offers an Application Programming Interface (API), which allows third-party programs to seamlessly integrate with QueueRite System.

Digital analytics platform for customer engagement and enterprise-level digital analytics that can help you improve every customer interaction and provide better customer service using data-driven insights. Enhance and understand every customer interaction. Real-time actions Start delivering a better experience. You can automatically collect customer behavior data across all channels from day one - without any custom development. Each customer interaction can be viewed under a single customer profile. Visual dashboards allow you to analyze customer journeys and tracks. Deep dive into the reasons behind with Dataroid's data lake and out-of-the-box analytics reporting. Real-time engagement metrics can be used to improve your communication. Dataroid allows you to better understand your customers, improve digital product experience, and drive customer retention.

Databyte's Advanced Queue Management System, (AQMS) will reduce customer wait times, increase service efficiency, and help you increase your revenue. Customers are free to roam the lobby, read advertising brochures, or simply take a seat while they wait for their turn. Employees are provided with a comfortable working environment that allows them to be productive and relaxed, without being overshadowed by people waiting. Provides detailed Efficiency Reports to managers that enable him to optimize resource allocation, respond quickly to staff workloads, and provide better customer service. Banks have always struggled to manage long queues during peak hours. Our queue management systems were specifically designed for banks, allowing them to reduce queue lengths, increase staff productivity, and improve operational efficiency.

CX and design teams map journeys of customers to bring insights and data. TheyDo helps your business align strategy, planning and delivery around journeys. You can transform your research into high-quality travels with Journey AI. With a clear journey taxonomy and hierarchy, you can get everyone on the same page. Set your business goals, and show how tackling large opportunities across journeys can deliver results. Journey AI maps out the hundreds of journeys most organizations have that make up their customer experience. Create a consistent approach to working with journeys as the core of operations. When everything is important then nothing is. TheyDo helps uncover the top customer needs. Track team work and improve NPS and CSAT. SSO can be used to integrate your entire organization and ensure that all departments are aligned with the customer journeys. We offer three simple plans once you reach the point where you are discovering opportunities you would not have otherwise discovered.