QMAGIK Reviews

QMAGIK Description

Customers' perceptions of the quality of service will be affected by how long they wait at a service center. It can make it difficult to experience the high-quality service that is provided. There are tools that service organizations have access to that can be used to improve customers' waiting experience. QMAGIK integrates both walk-in and appointment queues. It manages your dynamically changing wait lines to ensure a controlled and guided customer experience. You will find special features like Single Token Multiple Services Facility,Token Forwarding and Customer Profile Based Prioritization. Scrolling Advertisements, Video and scrolling advertisements, and more. QMAGIK is ideal for customer service-focused organizations. QMAGIK predicts and streamlines flow. It allows for pre-defined or dynamic routing. Optimizes staff load and resource costing. Improves organizational flexibility.