Qwaiting Description

Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.

Pricing

Pricing Starts At:
$89 per month per location
Free Trial:
Yes

Integrations

API:
Yes, Qwaiting has an API

Reviews - 6 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Qwaiting
Year Founded:
2018
Headquarters:
Singapore
Website:
qwaiting.com
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Media

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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online

Qwaiting Features and Options

Queue Management Software

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Qwaiting User Reviews

Write a Review
  • Name: Mateo S.
    Job Title: Technical
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple and Effective Qwaiting Software

    Date: Sep 11 2023

    Summary: Qwaiting is a game-changer for businesses and organizations that rely on queue management. I highly recommend Qwaiting Software to anyone in need of an efficient and user-friendly queue management solution.

    Positive: Qwaiting software is incredibly easy to understand and use. You don't need to be a tech expert to figure it out. This software is a pro at making queues work smoothly.

    Negative: In my personal opinion, I found everything about it to be excellent, and I genuinely enjoyed using it.

    Read More...
  • Name: Tan C.
    Job Title: Technical
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing queue management software

    Date: Aug 28 2023

    Summary: Loved having this amazing software in our lives. The team is always available to assist with any issues. Highly recommended!

    Positive: I am using this software from last 6 months and i would like to say it makes my life easy because no more long queues. Great software with amazing features for staff and customers too.

    Negative: According to me, it is the best one. There are no disadvantages.

    Read More...
  • Name: Cathenna A.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing ally for managing long queues

    Date: Aug 14 2023

    Summary: An amazing software for everybody: Now, no one has to stand in long queues and waste their precious time waiting for their turn. Instead, they can utilize their waiting time effectively.

    Positive: I like the most that there is no need to be physically present there. We can use this virtually, and when our turn comes, we receive the notification on our mobile phones.

    Negative: If I am talking about not liking, then I can say that I haven't experienced any issues so far.

    Read More...
  • Name: Lucas M.
    Job Title: Admin
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Superb Software for Reducing Waiting Time

    Date: Aug 04 2023

    Summary: The overall experience with Qwaiting is the best. It is easy to use and understand, and customer support is available 24/7 for assistance. It benefits both the staff and the customers alike. Thank you for this wonderful software.

    Positive: I like that customers can use a QR code at the entrance to join the virtual queue. They get an SMS to confirm their spot, and then they can wait in their car or outside. When it's their turn, they receive a notification/SMS to come inside and take their place.

    Negative: Regarding any dislikes, I haven't encountered any issues with this software so far. From my perspective, it's a good one.

    Read More...
  • Name: Alvis A.
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Efficient and Streamlined Queue Management Software

    Date: Jul 06 2023

    Summary: Overall, Qwaiting is an outstanding software for managing queues that has brought a significant transformation to how we handle customer queues. With its wide range of features and easy-to-use interface, it has become a crucial tool for ensuring smooth and organized customer flow in our business.

    Positive: I recently had the opportunity to use queue management software, and I must admit, it has greatly enhanced my ability to handle customer queues. This software has introduced a higher level of efficiency and organization to our everyday operations, making it a lot simpler to manage customer flow and deliver a smooth experience.

    Negative: Well, I didn't receive any issues till now. Highly recommended.

    Read More...
  • Name: Reema G.
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Queue Management Software

    Date: May 31 2023

    Summary: Overall, I will say it’s one of the best software. Easy to use and understand. Supporting team is always available.

    Positive: I am using this software and it's great software for managing the queues. It helps to reduce the waiting times, send the sms notification to their turn, and many more. I loved it.

    Negative: As I am using this I didn't get any issue with this. So it’s highly recommended.

    Read More...
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