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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Qsome represents a next-level solution for managing customer journeys, focusing on exceptional flexibility in features and an outstanding user experience, which enhances the service for both customers and providers alike. By leveraging advanced technologies, Qsome allows for comprehensive control and customization of every element within the queue management process. This highly adaptable platform also offers modules for appointment scheduling, staff resource planning, multiple communication avenues, and data analytics aimed at ongoing enhancement of customer service. The intricate functionalities are seamlessly concealed behind an intuitive interface, allowing for straightforward activation or expansion to meet the unique requirements of various environments. Additionally, Qsome’s commitment to continuous improvement ensures that it evolves alongside changing customer needs.

Description

Zuna QMS was established with the aim of clarifying operational disarray by revolutionizing the management of customer flow within organizations. Many enterprises face challenges such as extended queues, erratic wait times, and varying service quality. To address these issues, Zuna QMS created an innovative Queue Management System that optimizes customer experiences from their arrival to the completion of service. Utilizing cutting-edge Queue Management Software, Zuna QMS integrates intelligent ticketing, real-time queue oversight, digital signage, and smart routing within a cohesive platform. This system enables businesses to effectively handle walk-ins, scheduled appointments, and service desks while offering clients transparent insights into their wait durations. Targeted at sectors including healthcare, finance, retail, governmental agencies, and service establishments, Zuna QMS not only boosts operational productivity but also diminishes perceived waiting times, ultimately leading to improved customer satisfaction. By streamlining the entire customer journey, the system plays a crucial role in enhancing the overall service experience for both organizations and their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

e-nov8

Founded

2004

Country

Switzerland

Website

www.qsome.ch/

Vendor Details

Company Name

Zuna QMS

Founded

2025

Country

United States

Website

zunaqms.com

Product Features

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Alternatives

MeQue Reviews

MeQue

N7

Alternatives