Jonot Description
Jonot brings walk-in queues and scheduled appointments into one customer flow. Visitors join a virtual queue from a QR code, web link or kiosk, then follow live queue progress and estimated waiting time on their phone. No customer app or account is required.
With Pro, customers book a service and available time online. Email verification, confirmations, reminders, calendar downloads and private booking-management links support the journey before the visit. Customers can cancel or reschedule within the permitted action windows.
The staff calendar shows reservations, while configurable service durations, preparation and cleanup buffers, opening hours, breaks and queue capacity shape availability. Staff serve reservations and walk-ins through the same desk, and public screens identify appointments by anonymous codes.
Use Jonot across multiple locations on existing tablets, computers and displays, with multilingual interfaces, custom branding, feedback and webhook integrations. Walk-in ticket operations can continue over a local network during a temporary internet outage. Reservations and booking management need an internet connection.
Jonot Alternatives
ActiveBatch by Redwood is a centralized workload automation platform, that seamlessly connects and automates processes across critical systems like Informatica, SAP, Oracle, Microsoft and more. Use ActiveBatch's low-code Super REST API adapter, intuitive drag-and-drop workflow designer, over 100 pre-built job steps and connectors, available for on-premises, cloud or hybrid environments.
Effortlessly manage your processes and maintain visibility with real-time monitoring and customizable alerts via emails or SMS to ensure SLAs are achieved. Experience unparalleled scalability with Managed Smart Queues, optimizing resources for high-volume workloads and reducing end-to-end process times.
ActiveBatch holds ISO 27001 and SOC 2, Type II certifications, encrypted connections, and undergoes regular third-party tests. Benefit from continuous updates and unwavering support from our dedicated Customer Success team, providing 24x7 assistance and on-demand training to ensure your success.
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WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty.
WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.
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TurnQueue
TurnQueue is an innovative queue management solution tailored for walk-in establishments such as salons, clinics, restaurants, service centers, and repair shops, where customers typically wait for their turn.
Upon arriving, customers can simply scan a QR code at the counter to receive a token number, enabling them to monitor their live queue status directly from their mobile browser without the need for any app installation, paper tickets, or additional hardware.
Business owners benefit from a user-friendly dashboard that allows them to track the number of customers waiting, those served on a given day, and gather real-time feedback from patrons, ensuring they stay informed about customer experiences. Each customer is provided with a realistic estimate of their wait time based on their queue position, eliminating uncertainty and the need to inquire with staff.
The setup process is remarkably quick, taking only 60 seconds, and the system is compatible with any smartphone or device, functioning seamlessly from any location worldwide. Such efficiency not only enhances customer satisfaction but also streamlines operations for businesses, making it an essential tool in today’s service-oriented market.
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QLess
QLess is a specialist in appointment scheduling software and queue management.
Customers can use queue management software to allow them to wait anywhere they like - at home, at work, or even Starbucks – instead of in a crowded lobby. To begin, customers join a virtual queue online. Customers are provided with a wait time forecast and timely notifications as they move towards the front of the queue.
Customers can book an appointment using appointment scheduling software. You can also accept walk-ins when there are schedule openings. QLess automatically places customers in the virtual queue as they approach the appointment time. Interactive appointment scheduling software allows for bi-directional communication between your staff and customers. Customers can request additional time if they are running behind. If your office is late, your staff can notify customers.
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Pricing
Pricing Starts At:
$4.99/month
Pricing Information:
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Trial:
Yes
Integrations
Company Details
Company:
Jonot Oy
Year Founded:
2026
Headquarters:
Finland
Website:
jonot.io
Media
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Product Details
Platforms
Web-Based
Windows
Mac
Linux
Android App
Chromebook
Types of Training
Training Docs
Customer Support
Online Support
Jonot Features and Options
Queue Management Software
Appointment Scheduling
Calendar
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
Supports Multiple Counters
Virtual Queue
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