Alternatives to M/Series

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 100,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Napersoft CCM Document Platform 8 for Microsoft®, Windows and Linux is our latest platform solution. It was designed for today's connected world and includes many new and advanced features. Platform for medium-sized to very large businesses that allows batch, interactive and onDemand creation, formatting, and delivery of relevant, personalized customer communications through multiple channels including print, text, email and more.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area. Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app. Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more. Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.

Everything local businesses need to win. Text with customers, get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one platform.

Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.

Lanvera is a leader in document outsourcing and technology. We specialize in the production, delivery, and archiving all secure customer communications, including invoices, statements and tax forms.

OpenText™, a platform for omnichannel customer communications management (CCM), Exstream uses the data and content already in the organization to transform customer communications into highly personalized, engaging customer experiences via the preferred digital and printed channels, screen sizes, and devices of the customer. Exstream can be scaled to meet the needs of any department, complex enterprise environment, or individual departments. It also offers cloud deployment options and accelerator packages that allow for easy integration to core systems to accelerate key business processes. CCM software allows organizations to create, manage, and deliver relevant customer communications across multiple digital and printed channels. This includes letters, invoices and bills, statements, and any other correspondence with customers. The best customer communication software can help companies automate and streamline customer communications and support customer engagement initiatives.

Customers expect seamless, personalized interactions with you on every channel. This is not possible if your customer data is scattered in legacy systems or if communications are served by multiple point solutions that were integrated over time. It's inefficient and costly, and it's not sustainable. DataOceans Oceanus CCM platform allows you to access data from existing systems to create and deliver highly personalized, compelling interactive communications. This includes statements, bills, invoices, and more. It can be used across all distribution channels, including print, online, interactive PDF, mobile alerts, and mobile notifications. It improves customer interactions, which increases loyalty and long-term business growth. Additionally, it drives cost-efficiencies that make it affordable. Our solution has been used by hundreds of clients. We know how to design and deliver effective communications.

Smart, modern solutions for a better customer experience. Customer Communication Management may seem like a simple concept at first. When a business considers all the communication channels they can use (email, print, online interactive documents and text messages, push notifications, reminders, etc.), it becomes a complex concept. Effective communication becomes difficult when customers choose their preferred languages and their preferred channels. Ecrion's document automation software simplifies the production and distribution business-critical documents in an adaptable and scalable environment. Workflow rules are designed to simplify and accelerate complex processes, whether fully automated or manual. They also ensure that communications are controlled and consistent.

CCM Gateway is a next generation solution for managing and archiving transactional customer communications. It supports the most popular enterprise content management systems, as well as document and archive platforms from Alfresco and Microsoft. This tool supports universal print-stream archiving across all industries and business applications. It can classify, transform, index, and store high-volume documents of almost all types. The solution supports a wide variety of source document formats, including AFP, Xerox Metacode and PostScript. Customer communications and universal print stream archive across formats and types. Accepts a wide range of source document formats. Migration of archives to more cost-effective and modern platforms. Transform, index, and load print streams to platforms like Alfresco or SharePoint with compression rates up to 95%.

Tungsten Communications Manager is ideal for any outbound communication, including contracts, proposals and insurance documents. It puts your line of business managers in charge of their correspondence. Documents can be delivered via e-mail, digital or social channels with minimal IT involvement. This solution is a key component of your digital workflow transformation initiatives. Automate workflows, standardize business processes for customers and integrate seamlessly with legacy systems and core enterprise apps. Deliver personalized, rich-content communications by leveraging data and preferences in order to maximize cross- and upsell opportunities. Create and manage tailored communication with a single platform which gathers data from multiple sources, saving time and increasing efficiency.

Organizations are reviewing their communication strategies in light of digital transformation and a renewed focus upon customer experience. There is no time for manual data assembly, overcrowded templates libraries, or clogged print streams. Information must be delivered to your customers exactly when they need it, in whatever format they prefer. Hyland's flagship product for customer communication management, Content Composer allows you to create automated, rule-based correspondence and maintain the personalization, interactivity, and personalization that are essential for a great customer experience. Customers expect more from insurance companies as technology evolves rapidly. Insurers expect to be able to communicate with their customers via the channels they prefer.

Quadient®, Correspondence allows you to manage your claims correspondence in the cloud. Quadient®, Correspondence is a subscription-based SaaS service that allows insurers to create and approve claims correspondence for customers. This can be done in both print and digital formats. There is no dependence on IT. Quadient Correspondence was created and priced for insurers that want to transform to digital but don't have the funds to invest in a full-service customer communications management (CCM). Business analysts update and create templates. Templates are approved by compliance experts and claims managers. Users of business correspondence can use a controlled editing process. Authorized personnel approve and review correspondence before it is sent. Instant delivery via email or SMS, PDF or email. Start by choosing the right claims correspondence template for your business and customizing it within the pre-defined editable fields.

Customer Communication Management, also known by Omnichannel customer engagement, is a convergent collection of information technology solutions that allow organizations to manage all aspects of customer communication. CCM is a central platform that connects the enterprise, core applications, web modules and portals to customer relationship management systems. CCM automates communication across multiple channels including email, print and SMS, WhatsApp and other social media platforms.

A customer communications platform that allows businesses to communicate with their customers through personalized content across 6 channels and in more than 100 languages. These are our product features: 1. Print Design Studio 2. Email Design Studio 3. Studio for Short Message Design 4. Mass communication transaction system 5. Translation system 6. AI-driven copywriting for content generation 7. AI-driven image generation for communications 8. Integrations with business systems 9. Mailroom app to manage print jobs 10. Cloud storage for all content generated

Automated creation of personalized messages and documents, interactive document and email creation, multichannel delivery, and central management of customer communications. KSL Suite is a software solution that optimizes customer communication. It improves the quality and efficiency of publishing operations, manages multichannel delivery of personalized documents, and reduces IT and postal costs. KSL Suite increases customer satisfaction and the relevancy of the information sent. It also improves the efficiency of your company. A library of common components that can be classified in a business tree diagram. Documents that are commercial and contractual, such as HR management documents, customer letters or invoices, statements, and customer letters. Collaborative functions are available for document archiving. These include search, consultation, validation, and tracking of modifications to an existing copy of a paper.

Expresso®, customer communications management, makes it easy to go beyond the ordinary and outperforms Expresso® is the right tool for you if managing critical communications is a major problem. Expresso® is a unique cloud-based customer communication management platform that can transform your company and work life. It gives you complete control over the preparation, modification, and distribution of electronic and mailed billing statements and compliance letters, confirmations and newsletters, as well as other customer documents. We are talking about revolutionary change, not incremental gains. Expresso® makes it easy to create documents in minutes instead of weeks or months. There's no need to re-enterprise your print or email vendor. Expresso® integrates seamlessly with our mail and print services. This technology platform allows you to automate and manage every step, reaching more customers and prospects and driving revenue.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

97% of your customers own a smartphone. This gives you an unbeatable opportunity to interact with them via a device that almost never leaves the side of their face. We are here to help you unlock the full potential of mobile messaging. Ethical debt collection is more important than ever. Companies need to get paid to stay afloat. However, many customers are vulnerable and require a personalized approach. Our Mobile Collections platform, which is an award-winning platform, helps you strike the right balance. Implementing a mobile-first customer notification program can help you reduce missed appointments, increase customer loyalty and lower service costs. There are many options, from simple, but effective SMS to two way rich communication. Customers want to communicate with brands via their preferred channels: SMS, WhatsApp, and RCS. Brands want to be able manage all customer interactions from one place. Our omnichannel chat platform is a great solution.

Sociocs allows you to communicate with customers. It is a shared inbox that supports Twilio SMS (including bulk message), Google Business Messages and Google Review Management, Telegram and WhatsApp Business, Website Forms, Telegram, WhatsApp Business, Telegram, WhatsApp Business, Website Forms and Click to Chat by text/SMS plugins. It can also integrate with Zapier (and other platforms), to automate workflows with other systems.

DocOrigin is the best solution to create professional, dynamic, and high-fidelity business documents. DocOrigin is able to handle all your needs quickly, efficiently, and cost-effectively, whether you need large quantities of invoices, statements, or customer letters. To provide the right information to your customers, suppliers, or employees in the most appropriate output formats, you can use the data stored in legacy, Enterprise Resource Planning, Customer Relationship Management (CRM), or other line-of business applications. It integrates easily with legacy applications and processes. Dynamic HTML documents are used for data collection and presentation. You can reuse the space left over from transactional documents to create custom content. You can either create a single document or a continuous batch of documents. DocOrigin Design allows you to create intuitive templates.

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

Connect donors and recipients while maintaining privacy and robust donor profiles, including donor engagement. Manage guest outreach and marketing, reservations, interactions with guests, call deflections, events, feedbacks, self-services, payments, and more. Help businesses increase engagement, automate processes and securely collaborate. Scale services across all channels. Offer your customers a convenient, timely and personalized service, as well as a smooth experience across all channels. Support patients in taking proactive control of their own health through self-care. Messaging or email communication among doctors, patients and care providers. Offer your customers convenient, timely and personalized service.

This powerful, end to end solution significantly improves your ROI across the entire communication lifecycle. Sefas is the only customer communications management solution that integrates all digital and print formats. We are market leaders in ingesting all communication, standardizing it, controlling the entire production process, and we are also market leaders. We help you understand your customers to better serve them and improve their experience. Customers expect seamless customer experiences throughout their customer journey. Sefas' Omnichannel Customer Communication Management Solution makes this possible.

Increase efficiency, compliance, personalization, and personalization of all regulated customer communications. Messagepoint is unique in its ability to manage complex content in regulated, personalized communications. Our customers respond quicker, have greater empathy, and enjoy consistent customer service across all channels. All this while maintaining compliance and accuracy. Non-technical business users can take control of customer communications. Automate the creation and updating Medicare communications. Intelligent control of your content allows you to deliver compliant, personalized and optimized customer communications via any channel.

Chat2Desk, a chat room for businesses, is an online chat application. It helps businesses to improve their interaction with customers and attract new ones. You can also automate and improve processes with the service. Chat2Desk offers omnichannel communication. You can add all popular messengers, social networks and other platforms in one window. This makes it easy for customers to contact your company. Chatbots, such as those that use AI, automate communication and answer standard questions from customers. Chat2Desk has an online chat widget on the website so that customers can quickly get the help or information they need. Open API allows you to connect to CRM tools and other tools.

SmartCOMM customer communications management solution (CCM) allows enterprises to deliver interactive, personalized communications to customers via their preferred channels and at a large scale. SmartCOMM is a business-oriented solution that simplifies and standardizes work processes, leading to increased efficiency and better ROI. SmartCOMM is a central management tool for enterprise organizations to manage critical customer and business communications. This CCM solution offers many benefits. You can easily add new communication channels to your organization and seamlessly manage conversations across them. This will help you future-proof your company. Engage customers with personalized, brand-consistent communications that are relevant, relevant, and offer meaningful value. Reach customers through their preferred channels with omnichannel communications that optimize their experience.

SPLICE Software supports businesses in creating engaging, effective communication programs that seamlessly integrate with existing workflows. SPLICE's patent-pending Dialog Suite™, which manages all customer opt-ins, ensures that all communications are legal compliant. SPLICE's automated communication can improve efficiency in any use case, and can be used for both inbound and external messaging. You can also see the impact quality communication can have on your business with our award-winning analytics tools.

It's a texting platform that makes it easier to communicate with your customers and yourself. You can now communicate with groups from the palms of your hands. One number means one text inbox. All members of your team can see if a customer has been reached out to, responded to, and what was said. All your SMS, Facebook Messenger, and phone calls can be done in one place. Our mobile app allows you to support multiple employees without having to use your personal phone number. Our reporting allows you to track your team's response time and more. You can sync your data from other apps and keep track of customer information. Create a team, communicate with them directly or through channels, and share information about customers. You can create custom groups and send personalized messages to them. Connect Myopolis with over 3,000+ apps to automate your workflows. Connect Hubspot to sync your contacts and get a clear view of all your customer interactions.

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

Zendo allows businesses to deliver services to customers from one location. Zendo makes it easy to sell custom services online. It also saves time by reducing context switching and manual repetitive tasks. Zendo can eliminate email, project management, accounting, proposal, CRM tools, and other context switching. You can manage the entire sales and delivery process from A through Z. A is when a customer contacts you with an inquiry, while Z is when the service has been delivered. For maximum convenience, customers can pay via the chat link right after you have sent them an estimate. Zendo has a simple-to-use Customer Profile and chat-like Communications tab. This allows you to manage all communication between your team members and customers. You can view all customer's past requests and search all shared files between them.

Elixir Tango, a web-based platform, provides flexible and configurable functionality that allows customers to communicate and engage with their customers. It also responds quickly to regulatory forces and market forces across the entire lifecycle of content. While regulated communications can be a challenge for your organization, they can also be your greatest asset if you have a Center of Excellence (CoE). Elixir Tango's dynamic interface supports everyone involved in creating and managing critical customer communications outcomes. It also allows for functionality within a business context.

INTOUCH®, the most user-friendly, affordable and advanced CCM solution ever! IT does not charge any fees or delay business users can create and manage communications. All the features you need in an enterprise-grade CCM system, with a simple, context-sensitive interface. Our 100% cloud (SaaS), solution will drastically reduce the cost of your CCM infrastructure. Connect to any data source to improve customer experience; integrate apps to increase employee productivity. INTOUCH protects customer data from unauthorized access. It can be used at rest, in transit, or in use.

IntelePeer is an enterprise-focused omnichannel communication platform as a (CPaaS). We believe business communications should be more than simple interactions. They should allow businesses to create truly memorable experiences. With our voice, messaging, ready-to-use applications, open APIs, and real time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution comes with a solid network and a team that provides award-winning customer support.

imBee is an integrated One Team Inbox. It consolidates the vast majority of your Instant Messaging Channels with over 300+ Tools to optimize communication efficiency, and improve customer relationships by engaging in effective conversation. ImBee helps brands grow their business and improve internal and exterior communication by providing best-in class business tools and workflow automation. ImBee allows enterprises to manage customer communication, support, and sales in one place. This streamlines team efforts and helps recover lost sales. AiskBee, Hong Kong's first ChatGPT-powered Enterprise Knowledge Base Solution launched by imBee in 2023, revolutionizes customer engagement through dynamic customisation and AI capabilities. ImBee's commitment towards data security is in line with international standards, ISO27001 certification, and private cloud data protection. This ensures that users' sensitive data is protected.

Messenger can turn conversation into customer loyalty. Messenger makes it easy to acquire customers by allowing people to take action right where they are spending their time. Messenger allows you to create a presence and allow people to browse your products or services and then purchase them in the conversation. Messenger can help you market your product or service to more people. Conversations create a meaningful connection between your business and customers, regardless of whether you're launching new products or increasing awareness. Customers can communicate with you on their terms by integrating Messenger into a customer service strategy. There's no need to wait on hold or keep your website open. Messenger is the best place to keep in touch with your agent and ask questions.

Cincom Eloquence, a customer communication management (CCM), solution, gives you the tools to design and deploy documents. Eloquence helps you create a better customer experience, while reducing risk and time, and costs associated CCM processes. It also improves your brand image and increases revenue. Customer communications management is a great way to build new customer relationships and maintain existing ones. It allows you to tailor content to customers most likely to respond. For improved personalization, combine easy data acquisition from core business applications and databases with powerful rules engines. Project scalability is possible, from individual document generation to large-scale projects. Integrate with core applications for seamless processes

Chaport is multi-channel live chat and chatbot software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Chaport also provides self-service capabilities: you can create a knowledge base for your customers, add it to your website, and activate an FAQ bot to automatically suggest help articles directly in the chat widget. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.

Streamline customer communication and build better relationships with URVA Connect - the omnichannel platform that centralizes conversations from messaging service, like WhatsApp, FB Messenger, Instagram DM, SMS, and more, all from a single interface. URVA Connect makes it easy to manage and respond to messages, with no loss of data when team members change. URVA Connect offers a platform that helps you enhance customer relationship, keeps your business in sync and make things easier when it comes to updating your deals and policies.

Rasayel, a Meta Business Partner, is committed to solving real-world communication problems faced by businesses. The platform focuses on WhatsApp to capitalize on its wide adoption and conversational nature. This allows businesses to quickly & personally connect with their customers. Rasayel's communication platform offers a powerful feature set and deep integrations that combine modern & innovative capabilities with ease of use. Rasayel’s shared team inbox allows you to manage your customer conversations via WhatsApp, ensuring high-quality conversations and delivering exceptional customer experiences. Here are some highlights: - Quick 3-minute sign-up - Shared Team Inbox and 2-way messaging WhatsApp Chatbot - WhatsApp Flows : Operational Notificational and Promotional Flows - Campaigns Reporting & Analysis - Bulk Messaging & Broadcasts on WhatsApp - Open APIs & Webhooks - Automation: AI & Bots - Mobile apps

Conversations with the right people are essential in order to avoid communication breakdowns in the hospitality, travel, and events industry. Textodog can be added to your sales and customer service processes to reduce errors, reduce call volumes, and most importantly, impress clients. Your sales team, leads, or automation can create a group text conversation. Clients who are part of a transaction have access to your customer support team. Group text conversations keep everyone in the loop and reduce errors. Group text messages can be sent to friends, families, and couples. Collaborate with your team and reply to leads or clients from one location. You can keep your current phone number or get a new one free of charge. Your Textodog number can be forwarded to your call center or mobile phone. To keep your team informed, add internal notes to your conversations.

Replypad is a shared email inbox software that teams can use. You can easily manage your customer communication apps, such as support@, info@ and finance@. You can organize all conversations in one place, assign clear owners, categorize, collaborate with customers on customer requests, and deliver a superior customer experience. Replypad shared inbox allows your team to move faster through the queue and work together when necessary. Replypad is quick to set up and simple to use. It automates workflows and empowers teams to work more efficiently.

VCC Live, an Enterprise Cloud Contact Center software provider, has been establishing its international presence for over 10 years as a reliable business solution to companies that deal with wide-ranging customer communications via a variety channels including Phone, SMS and Email. Learn more about our solution at https://vcc.live/

You can instantly join, increase conversions, and expand wallet share. Deliver the digital experiences that your customers expect. Our white-labeled solution offers digital account opening, loan origination and cross selling. It integrates with your core banking system. Rapidly rollout charitable financial experiences that increase member engagement, and unlock referrals. Transform your digital user experience and not your back-office systems and processes. Community banks can now open accounts and lend out loans. Pre-fill customer information to apply for additional products.

DocPath's document management software is designed to manage customer communications and document output. Below are some of the many benefits DocPath offers in these areas for each of its main business processes: Improved corporate image and client communications via targeted TransPromo messaging, high-quality documents and online document generation and distribution. Merging of document models (contracts and BOLs) Each template can be customized to the client during document generation. Toner saving and print control One product for batch production, Web environments, and other uses. Integration with document managers: Documentum and FileNet, etc. Integration with major ERPs: JD Edwards SAP, Oracle, and more. Flexibility in all processes DocPath solutions can be scaled to meet your company's requirements.

All your SMS Marketing, Customer Loyalty, Referral Program, and Online Reviews can be managed from one platform. Revetize consolidates over 5 different customer marketing programs into 1. (For a price of 1) Our Omni Channel Drip Campaign makes it easy to send smss, email, voicemail, and direct mail to customers in one simple process.

SleekFlow is the AI-Powered Omnichannel Conversational Suite for customer engagement. The platform allows for seamless and personalized customer experiences across popular messaging channels like WhatsApp, Instagram, live chat, and more. SleekFlow's mission is to revolutionize the way companies communicate by focusing on meaningful conversations that drive business success. With cutting-edge conversational AI capabilities, SleekFlow streamlines business operations for marketing, sales, and support teams. By automating routine tasks, optimizing customer interactions, and delivering unparalleled support, SleekFlow empowers businesses to achieve unprecedented scalability and growth. SleekFlow has a presence in Singapore, Hong Kong, Malaysia, Indonesia, Brazil, and the UAE. In 2022, the company secured an $8M USD Series A funding round led by Tiger Global, with participation from AEF Greater Bay Area Fund and Transcend Capital Partners.

Communicate with your customers using courier. 8 out 10 customers prefer to be served via messaging platforms such as WhatsApp Messenger, FB Messenger, or Twitter. Our intelligent conversational platform simplifies work by unifying chats from customers via popular messaging apps (WhatsApp Messenger, Messenger, Instagram, Telegram), and managing them in one place. It also facilitates the shopping experience by providing immediate attention and automating responses. Connecting all your main channels. All messaging channels are integrated into an intelligent conversational platform that simplifies service and sales visibility. We automate 80% human interactions, which reduces service costs by 50% and increases sales by 30%. We convert 30% of leads generated through marketing. Chatbots with official WhatsApp integration Register to automate, respond, monitor, and enhance all conversations your company has through Whatsapp.