Saysimple Description
Meet Your New Customer Communications Platform
A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers.
A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat.
Platform
Multichannel Inbox
Analytics & Insights
Channels & Features:
WhatsApp Business API
Social Messaging
Outbound Messaging
Livechat
Chat widget
Teams module
Smart routing
Call deflection
Tag & label management
User management
Contact management
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Rocket.Chat
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LiveChat
LiveChat is a robust customer service platform built to streamline communication for businesses. It unifies website chat, WhatsApp, Facebook Messenger, and Meta Suite into a single, high-efficiency dashboard, allowing teams to manage multi-channel support without increasing headcount.
The platform focuses on operational efficiency through AI-powered features. The AI Copilot provides instant chat summaries, smart response suggestions, and grammar correction to maintain a professional tone. Technical features like "Sneak Peek" allow agents to see what users are typing in real-time before they hit send, significantly reducing Average Handle Time (AHT) and improving resolution speed.
With a 5-minute setup and over 200 native integrations (including Shopify, WordPress, HubSpot, and Slack), LiveChat seamlessly integrates into any existing tech stack. For teams requiring custom workflows, it offers a robust API and webhooks. LiveChat provides the stability, security, and scalability needed to turn real-time conversations into measurable business growth.
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Pricing
Pricing Starts At:
€15 per user per month
Pricing Information:
Flexible prices for every type of business. You can select the right plan for your team.
*Billed annually
*Billed annually
Free Trial:
Yes
Company Details
Company:
Saysimple
Year Founded:
2014
Headquarters:
Netherlands
Website:
saysimple.com
Media
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Product Details
Platforms
Web-Based
iPhone App
iPad App
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Saysimple Features and Options
Customer Communications Management Software
Chat / Messaging
Multi-Channel Communications
Personalization
Template Management
Messaging Software
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs
Live Chat Software
Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Customer Engagement Software
Analytics
Communication Management
Feedback Collection
Live Chat
Team Chat Software
End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs
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