esendex Description

With 97% of your clientele owning a smartphone, you have a remarkable chance to connect with them through a device they consistently carry. Our team is dedicated to assisting you in unlocking the full potential of mobile messaging. In today’s landscape, ethical debt collection is crucial; businesses must secure payments while recognizing that many customers face challenges and require personalized support. Our award-winning Mobile Collections platform enables you to find the perfect balance between these needs. By adopting a mobile-first customer notification strategy, you can minimize the costs associated with missed appointments, enhance customer loyalty, and reduce service expenses. The options available range from straightforward yet impactful SMS to interactive two-way communications. Customers prefer to interact with brands through their favored platforms, such as WhatsApp, SMS, and RCS, while brands desire a streamlined way to handle all customer interactions. Our comprehensive omnichannel chat platform is designed to facilitate this process efficiently and effectively. By integrating these tools, you can transform customer engagement and improve your overall service delivery.

Pricing

Pricing Starts At:
$92 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, esendex has an API

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
esendex
Year Founded:
2001
Headquarters:
United Kingdom
Website:
www.esendex.co.uk

Media

esendex Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

esendex Features and Options

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

esendex User Reviews

Write a Review
  • Name: Glen S.
    Job Title: IT Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great messaging service

    Date: Aug 28 2021

    Summary: We have been using Esendex for a number of years to send text messages to field staff (job rostering).

    There are never any issues, the company is good with support and always looking to add new features.

    Can't complain - it does what it is expected to.

    Positive: Easy to use and integrate.
    Set and forget - once it is up and running it works fine.
    Some great options, such as using an API, email to SMS.

    Negative: Nothing really - it does the job reliably and you can easily check things in the portal.

    Read More...
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