Messagepoint Description
Increase efficiency, compliance, personalization, and personalization of all regulated customer communications. Messagepoint is unique in its ability to manage complex content in regulated, personalized communications. Our customers respond quicker, have greater empathy, and enjoy consistent customer service across all channels. All this while maintaining compliance and accuracy. Non-technical business users can take control of customer communications. Automate the creation and updating Medicare communications. Intelligent control of your content allows you to deliver compliant, personalized and optimized customer communications via any channel.
Messagepoint Alternatives
Quadient Inspire
Quadient Inspire allows organizations to create and deliver compliant customer communications across all channels and digital media from a single hub. Quadient offers flexible cloud, hybrid, or on-premise deployments. This allows companies to avoid being locked into outdated infrastructures that won't allow them to future-proof their communications. Inspire provides comprehensive support for Red Hat®, OpenShift®, and makes it easier to develop, test and deploy Inspire in private or public cloud environments. This allows you to bring your communications to market faster and with more flexibility. From a single interface, quickly create communication templates for all of your digital and physical channels. Drag and drop design allows you to quickly create powerful communications that share content and messages across multiple channels.
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Quadient Correspondence
Quadient®, Correspondence allows you to manage your claims correspondence in the cloud. Quadient®, Correspondence is a subscription-based SaaS service that allows insurers to create and approve claims correspondence for customers. This can be done in both print and digital formats. There is no dependence on IT. Quadient Correspondence was created and priced for insurers that want to transform to digital but don't have the funds to invest in a full-service customer communications management (CCM). Business analysts update and create templates. Templates are approved by compliance experts and claims managers. Users of business correspondence can use a controlled editing process. Authorized personnel approve and review correspondence before it is sent. Instant delivery via email or SMS, PDF or email. Start by choosing the right claims correspondence template for your business and customizing it within the pre-defined editable fields.
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Infobip
With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale.
Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible.
THE INFOBIP ADVANTAGE
(1) Personalized omnichannel customer connections
Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps.
(2) Global reach, local presence
Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices.
(3) Full stack customer engagement
Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.
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Perfect Doc Studio
A customer communications platform that allows businesses to communicate with their customers through personalized content across 6 channels and in more than 100 languages. These are our product features:
1. Print Design Studio
2. Email Design Studio
3. Studio for Short Message Design
4. Mass communication transaction system
5. Translation system
6. AI-driven copywriting for content generation
7. AI-driven image generation for communications
8. Integrations with business systems
9. Mailroom app to manage print jobs
10. Cloud storage for all content generated
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Company Details
Company:
Messagepoint
Year Founded:
1998
Headquarters:
Canada
Website:
www.messagepoint.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
Phone Support
24/7 Live Support
Online
Messagepoint Features and Options
Customer Communications Management Software
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
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