Alternatives to LivePerson Automotive

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

A conversational commerce solution tailored specifically for auto dealerships. It provides a seamless car purchasing journey directly from your website and Facebook page. Customers can explore your vehicle inventory and inquire about details at their convenience through live chat, text messaging, and messenger platforms. Collaborate effectively to enhance customer satisfaction levels. Monitor live discussions and engage to forge personal connections with your clientele. Showcase your top deals and adjust their visibility according to individual visitor interactions, fostering a customized experience for each customer. Acquire high-quality leads that are primed for conversion into sales opportunities. Activate our platform and witness a surge of leads flowing into your CRM. Simplify and enrich the communication process for customers engaging with your dealership. Our comprehensive chat solution will empower you to enhance interaction and close more sales. This innovative approach not only streamlines customer engagement but also helps build long-lasting relationships with your clients.

LiveChat is the fastest and most efficient way to assist customers. LiveChat is a top-rated live chat and help desk software for businesses. It transforms teams into customer service superstars through its simple and intuitive applications. LiveChat offers a wide variety of add-on modules to support sales and marketing automation, as well as integrations with third party customer relationship management (CRM).

Enhance both your revenue and customer relationships by leveraging the exclusive insights and strategies offered by Dealer.com and Cox Automotive. Ensure that your marketing efforts deliver the right messages to the right consumers at the optimal moments, helping you stay ahead of your rivals. The effectiveness of your leads is directly linked to the quality of the website generating them. Craft a tailored experience that meets the desires of your customers and boosts conversion rates. Engage with shoppers ready to buy through highly personalized sales and service interactions, thereby elevating customer satisfaction and involvement. Focus on lowering bounce rates while maximizing profitability. By connecting with potential buyers at the onset of their car purchasing journey, you can generate more qualified leads that convert at a higher rate. With Accelerate My Deal, you can initiate transactions directly from your Digital Storefront, Autotrader listings, or Kelley Blue Book, empowering consumers to select their own purchasing journey, facilitate self-education, and kickstart their car buying experience seamlessly. By embracing these strategies, you not only improve your sales pipeline but also foster lasting relationships with customers.

Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.

Customized machine learning algorithms empower dealers to enhance sales, deliver exceptional customer experiences, reduce costs, and foster loyalty among clients. One comprehensive platform that integrates all aspects of your business is the Automotive Retail Cloud (ARC), which manages the complete vehicle sales process online. By optimizing workflows for both dealership personnel and customers, it simplifies operations effectively. This innovative Digital Retailing solution is perfectly aligned with your DMS, allowing for a truly memorable online shopping experience tailored to each consumer's preferences. The Automotive Retail Cloud eliminates long-standing technological barriers faced by dealers, providing them with a competitive advantage and enabling them to thrive in the market. With ARC, dealers can finally harness the power of modern technology to transform their operations and elevate their business potential.

In today's fast-paced world, consumers prioritize convenience and are willing to pay a premium for businesses that cater to their preferences in transactions. Digital Retailing essentially mirrors traditional retailing, as your online clientele remains fundamentally the same as any other customer. With Darwin’s Digital Retailing, you empower customers to manage a larger portion of their buying journey online, effectively placing them in control. While many vehicle buyers focus on payment options, most existing digital retailing systems fail to accommodate this need—our solution does! Our innovative soft-pull feature accesses 700 credit sources, performing a soft inquiry that does not necessitate a consumer's Social Security Number or Date of Birth. Dealers benefit from real-time insights into FICO scores, available revolving credit, recent inquiries, and more! We ensure precise payment matching with any Dealer Management System (DMS) across all 50 states, eliminating the need for dealers to clarify discrepancies between online payment estimates and actual figures. This streamlined approach not only enhances customer satisfaction but also fosters greater trust in the purchasing process.

RouteOne offers cutting-edge software that links dealerships with financing sources and aftermarket suppliers, streamlining the vehicle sales process for enhanced efficiency. With a secure and adaptable platform, RouteOne empowers dealers to create a comprehensive and modern F&I experience that aligns with the preferences of today’s consumers. Our user-friendly software simplifies the credit application process, allowing dealers to focus more on selling vehicles. By utilizing our innovative tools and solutions, which serve as a connection hub to financial partners, dealers can secure the necessary credit approvals quickly, thereby maximizing their sales potential. Furthermore, RouteOne Menu Powered by MaximTrak enables dealers to boost aftermarket sales and enhance customer interactions according to their specifications. This interactive menu software is designed to integrate smoothly with each dealer's distinctive F&I workflow, whether operating in-store or online. Additionally, RouteOne eContracting ensures that contracts are completed accurately on the first attempt, resulting in faster funding for dealers. This efficiency ultimately translates to a more profitable and streamlined operation for dealerships.

Through years of advancements in digital retailing, we have gained valuable insights that enable us to assist numerous dealers in delivering a consumer-friendly experience. This expertise has led us to develop not just one, but two distinct digital retailing products, providing each dealer with a tailored solution that aligns with their unique sales approaches. Our next-generation digital retailing tool empowers buyers to personalize and evaluate payment options across various vehicles, facilitating informed purchasing choices from your inventory. Meanwhile, our automated digital retailing solution enhances both the volume and quality of leads generated through your website, operating at peak efficiency without the need for additional tools, training, or procedural changes. By connecting with local banks of your selection, online shoppers are able to create personalized offers based on the actual rates available, guaranteeing that the appealing payment options they see online match the agreements they will finalize in person. Ultimately, this comprehensive approach ensures a seamless transition from online interest to in-person commitment for both dealers and consumers alike.

Keyloop’s automotive retail solution integrates all stages of the lifecycle, encompassing everything from sales and aftersales to inventory and dealer management systems. By merging data with user-friendly technology, it creates efficient workflows and unforgettable experiences, enhancing both customer value and vehicle longevity. The Fusion platform seamlessly ties together the entire automotive retail experience into one cohesive system. Demand focuses on enriching the customer journey, facilitating everything from initial acquisition to ongoing retention. Supply ensures optimal vehicle profitability, addressing aspects from inventory management to asset risk considerations. Ownership enhances resource utilization, covering aftersales and comprehensive resource management. Operate empowers businesses to achieve maximum operational efficiency through consolidated data insights. With Fusion linking your everyday operations, it allows you to unlock their complete potential. Designed to be both flexible and scalable, Fusion adapts to your evolving needs, ensuring that you thrive in the face of any challenges that arise in the automotive retail landscape. This adaptability not only prepares you for current demands but also positions you for future growth and success.

Transform your approach to Live Chat beyond mere customer support. Many believe that Live Chat serves solely as a tool for assistance, but we aim to shift that perspective. By engaging customers in real-time, you can prevent them from feeling lost or abandoning their shopping experience. Additionally, you can train automated bots to handle frequently asked questions efficiently. Targeting shoppers based on their past interactions and behaviors enhances personalization, while automation allows you to connect with customers around the clock. This capability empowers you to guide consumers throughout their buying journey effectively. Every conversation with a customer is enriched with current session activity and past transaction data, enabling instantaneous responses to inquiries. Features such as Proactive Messaging, Live Shopper Insights, and Real-time Shopper Journeys are designed to help you pinpoint shopping sessions that could yield the greatest revenue. All of these robust features come together in an intuitive DIY graphical interface that requires no coding knowledge. With our seamless integration with Shopify, your store can start benefiting from these capabilities as soon as the app is installed, making it easier than ever to optimize your customer engagement. The potential for increased sales is within your reach, simply waiting for you to harness it.

Vehiso, a DMS (Dealer Management System), is a website for car, bike and vehicle dealerships. It allows dealers to create their website instantly. Vehiso offers 70+ customization options to ensure that our customers' websites are tailored to their needs and brand identity. Vehiso allows dealers to capture enquiries, manage order and paperwork, accept online payments (deposits and balance payments) via integrations with PayPal, SumUp, and others. Our system is designed to make it easy for dealers who offer vehicle financing to facilitate finance inquiries with integrations to Codeweavers, iVendi and more. Our system integrates with leading third-party advertising sites like AutoTrader and CarGurus, to give our dealers maximum exposure.

An innovative feature available on your site facilitates the progression of leads through the sales funnel, pushing consumers closer to finalizing their purchases. AutoFi has been meticulously crafted to cater specifically to the needs of automotive dealerships. You have the option to either build your entire business around this platform or seamlessly integrate our sales and finance solutions into your current operations. Enjoy tools that align perfectly with your business management style. A multitude of dealers rely on AutoFi to enhance their operations, encompassing everything from virtual showrooms to remote sales and finance solutions. With AutoFi’s premium implementation services and continuous technical support, every aspect is tailored to meet your needs. Present customers with a fresh way to interact with your website, guiding them through the sales process and assisting them at crucial moments. Offer round-the-clock sales support and the capability to engage in real-time conversations with customers. Additionally, standardize and simplify the sales intelligence dashboard, establishing a unified system for tracking all leads and potential clients. This cohesive approach ensures that your dealership operates as efficiently and effectively as possible, ultimately driving more sales and improving customer satisfaction.

Enable your customers to engage with your brand in a manner similar to how they interact with friends and family. iAdvize provides a luxurious, comprehensive messaging experience that spans multiple channels for your visitors. Customers and potential clients can effortlessly connect with your brand through text, voice, and video on the platforms they prefer most. Direct your visitors to the most suitable responders right away. The ibbü product experts, along with your connected in-store sales representatives, service advisors, and AI-driven chatbots, are seamlessly coordinated to assist your customers at every point in their shopping experience. Harness the synergy of human expertise and AI technology to amplify your response capabilities significantly with our advanced chatbots and the ibbü, your on-demand sales team. Our dedicated teams are available to help you implement a conversational strategy that is not only effective but also tailored to align with your specific goals in a cost-efficient manner. Schedule a personalized demonstration of our conversational platform to discover how it can facilitate the achievement of your business objectives while enhancing customer satisfaction.

Engaging with customers through mobile channels is essential, and Messenger Marketing, chatbots, and messaging play crucial roles in reaching audiences directly on their smartphones. As specialists in multichannel messaging, we focus on enabling seamless and efficient communication for our partners with customers, fans, employees, job candidates, and prospects. The smartphone is undoubtedly the optimal device for this form of interaction, allowing for immediate connectivity. Introducing our multichannel live chat feature enhances customer service by utilizing the preferred channels of your clients for real-time support. Live chat proves to be an effective tool for various purposes, including customer support, conversational commerce, marketing, pre-sales engagement, and opportunities for upselling and cross-selling. Additionally, mobile devices serve as a vital platform for crisis communication, enabling the swift sending of alerts and warnings via SMS to both employees and customers. Our offerings extend to critical communications, including alerts, password management, appointment reminders, and personalized mobile coupons and offers, ensuring that businesses can maintain constant engagement with their audience. This comprehensive approach not only fosters better relationships but also drives sales and enhances customer satisfaction.

Dealer Venom has developed the most sophisticated digital marketing solutions for the automotive sector, all available through a single platform. Experience unparalleled automotive strategies with just one partner. Connect seamlessly integrates with over 100 reporting sources via API, consolidating all your data into a unified reporting dashboard. Save valuable time with our automated report generation capabilities. Instead of waiting for your monthly performance discussions, access all your metrics in real-time through the Connect dashboard. With the ability to connect to over 100 reporting sources, streamline your data into one comprehensive platform. Save countless hours by generating custom reports tailored to any metric source with our automated features. Personalize your advertisements with unique ad extensions, phone numbers, and location maps. Tailor your offers based on seasonal promotions, significant holiday events, OEM incentives, and more. You can also target specific low-funnel audiences by utilizing long-tail keywords to reach motivated shoppers who are poised to make a purchase, ensuring your marketing efforts are both effective and efficient. Ultimately, this holistic approach can significantly enhance your automotive marketing success.

Take your social commerce to unprecedented heights with Gesprek, a powerful conversational marketing solution that transforms your social media and messaging platforms into an efficient sales powerhouse. By enhancing your sales strategy, you can collaborate more swiftly than ever before. This comprehensive messaging tool is designed to attract, capture, and qualify leads, turning them into devoted customers. With features like live chat, you can close deals more effectively while engaging customers through personalized and interactive messages that foster retention. Additionally, automate real-time support to enhance customer satisfaction. Gesprek provides your sales and customer engagement teams with the ability to manage communications effortlessly across various platforms, including Facebook, Messenger, WhatsApp, WeChat, SMS, email, and even your website. This platform streamlines your customer management and lead qualification processes, all presented in an intuitive and accessible dashboard, allowing you to focus on what truly matters: building relationships and driving sales. Ultimately, Gesprek equips you with the tools necessary to elevate your customer experience and achieve remarkable results.

Each vehicle transaction is distinct. Don't jeopardize the buyer's journey or your dealership's objectives with makeshift approaches. With the industry's most extensive array of retail solutions, Cox Automotive empowers you to cater to every consumer, regardless of how or where they choose to shop. From the outset, foster trust and openness to generate more qualified sales leads that convert effectively by utilizing a guided shopping experience that turns online browsers into purchasers. Enhance lead quality, expedite the buying process, and elevate customer satisfaction through profound customer insights, efficient deal communications, and simplified workflows. Seamlessly close transactions and provide your clients with a transparent and convenient process through streamlined digital contracting and signing, while also automating compliance and security requirements associated with vehicle registration and titling to boost efficiency, accuracy, and profit potential. Ultimately, adopting these comprehensive solutions not only enhances operational effectiveness but also cultivates lasting relationships with customers, establishing your dealership as a trusted partner in their car-buying journey.

At Seez, we collaborate with automotive enterprises to enhance their digital transformation by equipping them with cutting-edge technology that fosters success in both brick-and-mortar locations and online platforms. We act as a bridge between these realms, enabling fluid connections and interactions while equipping car dealerships with analytics-based solutions. Our extensive product suite integrates your online presence with physical showrooms, allowing for the creation of cohesive omnichannel experiences that benefit both customers and sales teams. Empower your sales personnel to manage all operations within a unified platform, ensuring smooth transitions between digital interactions and face-to-face engagements. By utilizing a digital showroom, you can minimize the time customers spend at the dealership while simultaneously boosting their satisfaction levels. Furthermore, we consistently provide ongoing innovations in the Seez platform, at no additional cost, ensuring that your dealership remains at the forefront of data-driven solutions. With our commitment to enhancing your operations, you can focus on what truly matters—delivering exceptional service to your clients.

Elevate your sales strategy by streamlining the sales process and enhancing customer satisfaction while achieving improved profit margins through a comprehensive digital sales platform. Turn your current website into a dynamic e-commerce hub that effortlessly converts visitors into customers around the clock. Our iPad-based digital sales platform ensures a fluid transition from online browsing to in-store purchasing. With advanced reporting and management features, you can monitor success at each stage of the process. Prodigy seamlessly integrates with your current software and sales workflow, allowing your team to adopt digital retail solutions without the need for extensive retraining or incurring software switch costs. Thanks to our smooth integrations, dealers experience an average of over 30 vehicle sales within their first week of using Prodigy. This platform enables you to provide a contemporary and efficient experience to every customer, regardless of whether they engage from home, on their mobile devices, or directly in your showroom. With Prodigy, every step of the deal progress is synchronized automatically, ensuring a consistent and cohesive experience for all customers. This innovative approach not only enhances efficiency but also fosters stronger customer relationships.

Transform your dealership's website by moving past traditional lead forms and offering customers engaging, modern interactions. Whether it's scheduling a test drive at their convenience—be it at home, their workplace, or the dealership itself—or enabling them to get pre-qualified and access their FICO® Score directly online, these features enhance user experience. Additionally, customers can obtain instant offers for their vehicles and complete the entire vehicle purchase process online through sophisticated Digital Retailing Technology. Given that many users access your site via mobile devices, the iSuite of Technology is designed with a mobile-first approach. Each engagement solution is meticulously crafted to keep customers on your domain, allowing for comprehensive tracking through Google Analytics while delivering a seamless, modern experience tailored to your dealership's OEM branding. This innovative approach not only enhances customer satisfaction but also strengthens your online presence in an increasingly digital marketplace.

B2Chat is a web-based application designed to enhance customer service for businesses by providing a more efficient chat experience. With this tool, you can swiftly engage with your customers using the necessary number of agents all from a single platform. B2Chat consolidates chats from various platforms, including Facebook Messenger, Instagram, LiveChat, Telegram, and WhatsApp, allowing you to manage all communications seamlessly. Seize the opportunity to convert every interaction into a sale by streamlining your communication channels, enabling you to respond to customers without the hassle of logging into each service individually. Enhance your response efficiency with pre-defined messages, ensuring that both your team and customers save valuable time. Additionally, you can generate detailed reports on your team's performance, analyze key statistics, and make informed decisions to refine your business strategies for better results. This comprehensive approach not only improves customer satisfaction but also drives growth and success for your enterprise.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Giosg is a Sales Acceleration platform that is trusted by more than 1200 companies around the world. Our conversational marketing, sales, and support solutions will help you increase conversions and speed up the lead to deal process.

Unlock a fresh competitive edge through immediate customer interaction with our combination of live human chat and AI-driven chatbots. We prioritize engaging visitors who show potential for conversion but may need a nudge to proceed. By employing insightful behavior analysis and tracking techniques, we pinpoint the ideal moments and messages for initiating meaningful conversations. Our live chat team, based in the UK and US, acts as your real-time experts in products and services. With the backing of AI chatbots, we streamline your sales funnel, enhancing the dialogue process. This innovative strategy not only provides a new competitive advantage but also yields previously overlooked returns around the clock. Amplify both the quantity and quality of leads generated from your website. Engage, qualify, and convert prospects effectively with our native-English live chat services. Experience increased revenue while delivering an exceptional customer experience through our distinctive live chat approach. By seamlessly integrating warm, engaging human interactions with intelligent AI support, we revolutionize the customer experience on your website, ensuring every visitor feels valued and understood.

Create an AI chatbot to increase your ROI and automate customer support by 80% in just 2 months. Create intelligent virtual assistants for your websites and facebook pages. Automate your chat and provide real-time assistant to attract customers. Chatbot allows you to engage customers with your brands. It also helps you build relationships with customers by providing personalized and interactive content. Asking contextual questions can help your customers generate qualified leads. Messanger chatbots allow you to reach your prospects 10x faster. Botsify allows you to create multiple chatbots at once and use them for different tasks. This is a great way to handle multiple tasks at once. Botsify chatbot is able to handle all types of customer support. Virtual interaction with customers is made easier by automating conversations with multiple features.

Welcome to the cutting-edge era of digital automotive retail! With a growing number of customers eager to initiate their car-buying journey online, PrecisePrice offers a seamless way to convert those online interactions into in-person visits at your dealership. This innovative platform stands out as the only digital retail solution capable of integrating with DealerSocket Desking and facilitating the transfer of deals to your DMS. Featuring an intuitive interface, online shoppers can effortlessly customize their payment plans for the ideal vehicle and smoothly transition their negotiated deals to the showroom. The process is further simplified with personalized shortcodes that help convert PrecisePrice users into showroom visitors. By leveraging VIN-specific F&I menus powered by F&I Express, you can ensure transparency and precision during the deal-building phase. Moreover, PrecisePrice automatically syncs deals with Desking, eliminating the need for customers to re-enter their information. Customers will enjoy consistent pricing, whether they are browsing from home or visiting your dealership in person. This integration not only enhances the customer experience but also streamlines dealership operations, fostering a more efficient sales process.

Discover how your business can utilize Digital Motors’ comprehensive platform to surpass customer expectations and refine your sales approach. In just 24 hours or less, you can establish a tailor-made and branded online store that seamlessly integrates with your current systems and traditional purchasing methods. Customers have the flexibility to finalize their vehicle purchases entirely online or smoothly transition to the dealership at any point in their buying journey. By adopting this solution, you can enhance your Customer Satisfaction Index (CSI) scores, attract higher-quality leads, and reduce closing times while boosting your closing rates. Offer your clients a sophisticated digital marketplace where they can browse across all dealerships, filtering options by location, model, and specifications to either complete their transactions online or shift to a dealership for fulfillment at their convenience. This approach not only generates superior leads for your dealerships but also contributes to elevating your CSI scores significantly, ensuring a more satisfying experience for every customer. With this innovative platform, your company can stay ahead in an increasingly competitive market.

DealerSocket and Auto/Mate have been combined to give dealers the ultimate platform, fueled by innovation. Dealers can reach the pinnacle by putting their needs first, delivering products that increase profits and provide a great customer experience. Your dealership has endless potential, from CRM to inventory management to digital shopping to websites. It doesn't take much imagination to envision a DMS that supports you, provides award-winning support, and creates top-tier software. Auto/Mate has been providing DMS services in a professional manner for over 40 years. We can meet all your dealership's requirements. We work with the largest names in the industry as well as dealer groups large and small.

The Dashly platform allows SaaS companies to improve communication with customers. Convert website traffic at every stage of the funnel. Reactivate inactive users using live chat, bots and targeted messages. Unlimited number of seats available for each plan

Eliminate the confusion surrounding online car sales with Space Auto dealership websites, which are streamlined and user-friendly. These platforms are crafted to engage customers effectively and facilitate conversions without the complications often caused by incompatible third-party plug-ins and data loss. Our websites are tailored to enhance your brand's narrative, showcasing your dealership's unique story and emphasizing key profit centers to drive sales. The ultimate car shopping experience awaits your customers. From the very first interaction, Space Auto Websites prioritize customer service, guiding potential buyers toward clear and actionable decisions. Each site is optimized for mobile use and prioritizes human usability, ensuring a seamless sales journey from start to finish. With all essential sales tools at your disposal, such as instant trade values and credit assessments, generating high-quality leads becomes straightforward and hassle-free without relying on external plugins. Additionally, these websites are designed for easy management and real-time updates, empowering dealers to stay agile in a fast-paced market.

The most forward-thinking brands in the world rely on LivePerson's Conversational Cloud for their communication needs. Our AI-enhanced platform has facilitated over a billion interactions between brands and consumers. We simplify the process for consumers to inquire and shop through their preferred messaging channels. LiveEngage has evolved into the Conversational Cloud, serving as your AI-driven central hub for managing consumer interactions. The Intent Manager allows businesses to grasp their customers' needs in real time, assess satisfaction levels, and identify those tasks that can be effortlessly automated. You can create AI-driven chatbots that collaborate with human specialists to effectively meet consumer demands on a large scale. With Conversation Builder, our user-friendly point-and-click tool, you can design automated conversation pathways. Additionally, Conversation Manager provides a vibrant workspace for engaging with consumers and overseeing conversations, accessible from both desktop and mobile devices, ensuring a seamless experience. This flexibility allows brands to adapt quickly to changing consumer expectations.

Are you effectively engaging in customer conversations? Start utilizing Qonvo for free and watch your business grow through meaningful interactions, one conversation at a time. With Qonvo, you can connect with your customers via WebChat, SMS, messaging apps, social media, and email, all while managing these interactions from a single platform. This multi-channel messaging solution is crafted with your customers' preferences in mind, ensuring your team can respond seamlessly, just like texting friends. Qonvo equips your team with essential visibility, collaborative features, and analytics tools to ensure no customer inquiry goes unanswered. By providing timely support, you can create a positive experience for your customers and witness the transformation in your business dynamics. Additionally, efficiently organize conversations from general email inboxes and various messaging platforms, using annotations, conversation tagging, and assignments to prioritize tasks and enhance workflow.

Enhance your PPC conversion rates by up to 200% with Conversational Landing Pages. If your Google Ads post-click experience feels ineffective, it might be time to reconsider your approach—are you relying on a dull static landing page and a generic form, hoping for positive outcomes? Static sites fail to engage, and potential customers often shy away from filling out tedious forms. In fact, over 90% of individuals who click on your ads abandon your static landing page without taking any action. Captivate your audience with an interactive conversational experience that they will want to share. When prospects are welcomed through conversation, they become more engaged with your offerings, leading to increased trust and improved conversion rates. Conversations instantly connect with visitors from the moment they click your ad and can yield conversion rates that are two to three times higher than those typically achieved through standard static pages and forms. Traditional form-based lead qualification can be ineffective, as most prospects lack the time or willingness to complete lengthy forms. Engaging in a conversation allows you to gather more information and qualify leads in a faster, more efficient manner, ultimately driving better results for your business. By adopting this innovative approach, you can transform the way you interact with potential customers and significantly enhance your overall marketing strategy.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Enhance your self-learning AI chatbot by integrating it with your website URL, PDFs, knowledge base, or document files, allowing it to seamlessly process your content and generate human-like answers to inquiries specific to your brand. Say goodbye to generic responses and hello to an engaging AI persona that fosters warm and meaningful interactions with your customers, utilizing hundreds of real-time text-to-speech voices across all popular languages. Facilitate live interactions with your visitors, offering immediate support and assistance whenever needed. You can also onboard unlimited team members to manage a large influx of queries, ensuring tailored experiences that elevate customer satisfaction. Jumpstart your chatbot deployment using our extensive library of pre-made templates, allowing you to go live in mere seconds without requiring any technical expertise. Additionally, monitor, document, and evaluate chat logs, traffic statistics, and other analytics to gain insights into customer feedback, ultimately enhancing revenue and return on investment through data-driven improvements. By continuously refining your chatbot's capabilities, you can create an even more responsive and effective tool for customer engagement.

A significant 73% of consumers indicate that their experience with a brand significantly influences their purchasing choices. By utilizing a conversational AI bot, you can elevate your customer experience to new heights. Engagely.ai offers sophisticated chatbots that create an impactful customer journey across various platforms and cater to the language preferences of your clients. With over 2 billion users on WhatsApp globally, it's essential to engage with your audience where they are, and Engagely’s Conversational AI Solutions make that possible. Tap into the potential of the world's largest messaging application to maintain communication with your clientele. You can efficiently address customer inquiries, disseminate crucial updates, facilitate bill payments, and engage potential clients to convert them into loyal customers. Additionally, Engagely's AI-driven phone bot streamlines both inbound and outbound customer support calls, ensuring a smooth and natural interaction by utilizing cutting-edge speech recognition technology to make conversations feel more human. This innovative approach not only enhances the user experience but also fosters customer loyalty and satisfaction.

Designed for forward-thinking dealers and today's tech-savvy consumers, the Dealer Inspire Website Platform makes a striking initial impact, accelerates sales, and demonstrates return on investment daily through sophisticated analytics and top-tier service. Our design team leverages extensive data on user behavior during events to craft sleek, contemporary interfaces that compel shoppers to engage, and our commitment doesn't stop there. We consistently test, enhance, and refresh your website to ensure it remains ahead of the curve and to foster ongoing growth in our partnership. Speed is a hallmark of our websites, evident at both the user-experience and engineering levels. With our Lightning Inventory™, we guide shoppers toward their purchasing decisions almost instantaneously by providing immediate, pertinent results with every keystroke or voice command. Our dedication to innovation means we're constantly evolving our platform to address the challenges faced by our dealers, especially during periods of inventory shortages, which involves not only acquiring additional vehicles but also effectively converting prospective buyers who are struggling to find available options. Ultimately, our goal is to empower dealers to thrive in a competitive marketplace.

Launch diverse marketing initiatives through various platforms such as WhatsApp, Facebook Messenger, and Google Business Messaging, among others. Maximize sales opportunities by crafting effective conversational flows, executing omnichannel strategies, and thoroughly analyzing performance reports to achieve your goals. Foster engagement by delivering detailed responses to customers through rich snippets, tailored to accommodate different situations. Enhance the customer experience by effectively visualizing and populating data for easier understanding. Leverage an AI chatbot that continually improves its capabilities with every interaction, ensuring seamless communication. Automatically categorize inquiries to connect them with the appropriate agents, facilitate handoffs as necessary, and maintain comprehensive oversight of customer support operations. Intelligent assistants utilize natural language processing to discern each user's intent, providing targeted solutions based on that understanding. The responses are generated using advanced pattern recognition techniques and metadata extraction from various service providers or databases. Ensure you monitor all activities across your channels to nurture strong customer relationships, while also adapting your strategies based on real-time feedback and insights. This comprehensive approach not only streamlines communication but also fosters loyalty among your customer base.

Comprehensive omnichannel eCommerce tailored specifically for the automotive sector. Discover the ultimate omnichannel solution that revolutionizes automotive eCommerce. The Modera eCommerce platform facilitates remote sales, reaching customers wherever they may be, eliminating the need for them to visit your showroom. Instead of waiting for potential buyers in your physical space, we bring the experience directly to them. Contribute to environmental sustainability with a system that encompasses every aspect of online purchasing, negating the necessity for in-person interactions and travel. The innovative carbon-neutral buying process was developed with the support of the Innovation Norway ICT government grant. As consumers increasingly expect the convenience of online shopping across various facets of their lives, the demand for online car purchasing experiences is also on the rise. With Modera eCommerce, you can provide a seamless and comprehensive experience for your customers while gaining access to real-time data that offers invaluable insights and analytics for your business. Embrace the future of automotive sales and enhance customer satisfaction with our state-of-the-art solution.

We create comprehensive projects that encompass the entire customer journey in the automotive sector. Our solutions for product configuration and content production significantly enhance each phase of the car-buying experience. By leveraging these tools, we provide our clients with a competitive edge through faster market entry, increased high-spec sales, and reduced content production expenses. With our specialization in real-time 3D visualization, cloud technology, and data analytics, we have become the preferred partner for many prominent automotive brands across the globe. We also pride ourselves on fostering a fantastic workplace culture that emphasizes collaboration, quality, focus, and innovation in all our endeavors. If you are seeking a new opportunity and want to be part of our exciting journey, we invite you to learn more. Additionally, we offer adaptable dealer installations that enhance in-store engagement and upselling. Our cloud-based online configuration tools are designed to boost both customer engagement and perceived value. Join us as we redefine the automotive buying experience through innovative solutions.

The Phyron solution seamlessly integrates exceptional visual presentation with automated processes for ad creation, management, and distribution. This innovative approach empowers car dealerships to attract a larger pool of customers and expedite the sales of their vehicles. By emphasizing the most compelling features of each car, Phyron has gained traction among dealerships globally. Video content stands out as the most captivating format for showcasing automobiles, enhanced by advanced intelligent object detection technology. The solution also includes automatic background removal, ensuring that all vehicles are displayed uniformly. Furthermore, automated publishing significantly reduces the workload for dealerships, while marketplace aggregation ensures that advertisements are optimized for various platforms and social media. The multifunctional video player from Phyron fosters engagement by allowing each ad to initiate a conversation. Looking ahead, Phyron is committed to continuously developing innovative solutions that simplify operations and enhance profitability for car dealers and OEMs worldwide. Considering that buyers increasingly start their purchasing journeys online, providing realistic and engaging presentations will remain a crucial aspect of automobile marketing. As the digital landscape evolves, staying ahead of these trends will be vital for success.

Modal's ecommerce platform enhances car sales efficiency both in-store and online, ensuring a more satisfying experience for customers. This comprehensive digital solution facilitates seamless transactions directly through your dealership's website. It features instant finance decisions, payment estimates, various F&I products, accessory options, verified trade-ins, document uploads, and connects with numerous lenders, including captives. You can provide customers with the choice of home delivery or in-store pickup, making their purchasing experience even more user-friendly and compelling compared to competitors. With real-time approvals from a wide array of lenders and tailored incentives applied to each customer and vehicle deal, Modal Checkout operates within your web pages, fostering buyer confidence and boosting conversion rates. Customers have the flexibility to save their progress, resume at a later time, or finalize their purchase in person at the dealership, enhancing overall convenience and customer satisfaction. This multifaceted approach not only streamlines the buying process but also builds lasting relationships with your clientele.

Atlas DX is a cloud-enabled solution that fuels Affinitiv's strategies for sales, service, and retention marketing in the automotive sector. This comprehensive, unified platform leverages predictive analytics to enhance initial purchases, repeat sales, and sustained customer loyalty, thereby boosting performance for both OEMs and dealerships. With Atlas DX, clients can engage consumers through highly personalized communications, whether online, offline, or in-person, utilizing Affinitiv's exclusive 360-degree insight into automotive buyers and their vehicles. This integrated platform allows dealers to connect with consumers through their chosen media channels and facilitates the scheduling of service appointments directly from marketing messages. By optimizing the marketing initiatives for both dealers and OEMs, Atlas DX significantly enriches the consumer experience. Marketers can deliver cohesive, innovative messages tailored to the right audience by analyzing demographic, behavioral, and psychographic information. This ensures that the marketing strategies remain effective and relevant in a competitive marketplace, ultimately fostering stronger relationships between consumers and automotive brands.

Introducing an innovative solution that unites buyers and dealers in a single platform, fostering transparency in every transaction while ensuring a smooth customer journey. This intelligent self-service platform provides an unparalleled online experience tailored for today’s consumers. Our AI-enhanced framework is designed to revolutionize how customers engage with the car buying process, making it more intuitive and user-friendly. With our versatile platform, you can sell your entire inventory online, streamlining your sales operations for greater efficiency and effectiveness. By presenting your best prices upfront, you build trust with customers through clear and transparent pricing. Additionally, empower your clients to trade in their vehicles at competitive rates thanks to a network of real appraisers. Our seamless integrations allow customers to discreetly check their credit scores and submit secure applications along with the required documents entirely online. Furthermore, you can conveniently deliver vehicles directly to your customers' homes or arrange for a pickup appointment, enhancing overall satisfaction and convenience. This comprehensive approach ensures that the car buying experience is not only simple but also enjoyable for everyone involved.

We enhance your vehicle sales by providing 24/7 chat support with real representatives. Our approach maintains the integrity of your Dealership Brand through authentic, live interactions. For instance, the initial contact can be an automated message that we tailor based on your preferences. This is where the visitor expresses their needs, and our agent captures essential information, including the prospect’s name. The agent will then confirm a suitable time for the prospect to visit the dealership, which is crucial for fostering a connection. We also inquire if the visitor has any vehicles they wish to trade in, directing the conversation towards securing a contactable lead. Additionally, our messaging can be customized to suit your style or employ a standard approach. Since a significant portion of live chats—over 80%—discuss inventory, we proactively share lease offers, OEM incentives, specifications, images, and videos within the chat to facilitate the buyer’s journey toward making a purchase. Our BDC Style Scripts have been meticulously refined through insights gained from more than 13 million chats, ensuring effectiveness in communication. This continuous refinement allows us to better serve our clients and drive more sales.