5.0 out of 5 stars
(14 Ratings)
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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5.0 out of 5 stars
(2 Ratings)
Portal Wholesale is an all-in-one wholesale CRM and B2B marketplace platform created to help fashion brands, showrooms, and wholesale sales teams manage their entire sales process in a single system. The platform combines CRM functionality, order management, Gmail integration, meeting scheduling, asset sharing, and inbound buyer discovery tools specifically designed for wholesale sales workflows. Portal Wholesale enables sales reps to manage accounts, contacts, orders, deals, and outreach directly from Gmail while automatically syncing communication, tasks, and buyer engagement into the CRM. The system supports seasonal wholesale operations with built-in linesheets, product catalogs, shipment tracking, order visibility, and integrations for Joor and NuOrder. Brands can organize sales pipelines by season, rep, region, or market while managers gain real-time reporting and forecasting visibility without relying on spreadsheets. Portal Wholesale also includes a marketplace where over 150,000 retail buyers actively discover and source wholesale brands, generating inbound leads that automatically flow into the CRM pipeline. The platform offers tools for scheduling market appointments, sharing tracked linesheets and lookbooks, monitoring buyer engagement, and managing wholesale relationships from prospecting through order fulfillment. Designed specifically for fashion wholesale rather than generalized sales teams, Portal Wholesale supports the unique operational structure of wholesale businesses including markets, trade shows, showroom appointments, sizing, SKUs, seasonal product launches, and buyer relationship management. The platform positions itself as a modern alternative to spreadsheets, disconnected tools, and generic CRMs.
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WebBuy Digital Retailing
WebBuy Digital Retailing is an automotive omnichannel retailing platform created to help dealerships streamline vehicle sales and provide customers with a seamless online-to-showroom buying experience. The platform combines digital retailing, trade-in tools, financing workflows, showroom integration, desking capabilities, and paperless transaction management into one unified purchasing system. WebBuy allows customers to start the buying process online through trade-in valuations, prequalification, financing applications, and deal customization while continuing or completing the process in the dealership showroom without losing progress. The platform supports mobile devices, kiosks, and dealership workstations, enabling a flexible and connected customer journey across multiple sales channels. WebBuy integrates with lenders, F&I providers, dealership management systems, and dealership websites to create a synchronized end-to-end automotive sales experience. The platform also provides dealerships with customizable branding, configurable workflows, and detailed control over the sales process so businesses can maintain their unique retail strategies and profit structures. Its showroom mode ensures sales teams consistently present products, financing options, and F&I offerings to customers while supporting guided digital purchasing experiences in-store. WebBuy includes dealer-focused success management, monthly optimization sessions, and U.S.-based support services designed to improve digital retailing performance and maximize dealership conversion rates. Through its integrated omnichannel approach, WebBuy helps automotive dealerships increase leads, improve appointment rates, boost financing applications, and modernize the car-buying experience for digital-first consumers.
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Auto/Mate
The collaboration between Auto/Mate and DealerSocket offers dealerships an unparalleled platform driven by cutting-edge innovation and exceptional customer support. Our mission is to empower dealers to achieve remarkable success by prioritizing their requirements and offering solutions that enhance profitability while fostering a superior customer experience. With capabilities ranging from CRM and inventory management to digital retailing and website development, the possibilities for your dealership are limitless. Imagine a DMS that stands by your side, delivers outstanding assistance, and creates industry-leading software—this is exactly what Auto/Mate has been accomplishing for over four decades. We cater to the needs of both prominent industry leaders and dealer groups of all sizes, ensuring that every client receives the support they deserve. The future of your dealership is bright with a partnership that truly understands your challenges and aspirations.
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