Kaseya BMS Integrations

BrightGauge, a ConnectWise product, was created in 2011 to address a gap in the small-to medium IT Services industry. It provides a better way for clients to access data and manage work. BrightGauge Software lets you display all of your business metrics in one place using gauges, dashboards and client reports. BrightGauge is used by more than 1,800 businesses worldwide. It integrates with many popular business solutions such as ConnectWise and Continuum, Webroot. QuickBooks, Datto. IT Glue. Zendesk. Harvest. Smileback.

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.

A single, all-inclusive cloud platform that is ITIL-aligned will empower your IT team. Transform old ways of working into modern, intuitive workflows that empower employees and customers to provide excellent service. Standardize your processes and get valuable analytics to align IT with business needs. You can centralize your workflows and create one space for your ITSM software. HaloITSM combines ITIL best-practices and a flexible approach to ensure that you can improve service management while maintaining a great user experience. HaloITSM is trusted by customers in many sectors worldwide. Check out our case studies to see how they transformed their daily processes.

Cisco Umbrella protects against internet threats such as malware, ransomware, phishing and adware. OpenDNS is a collection of consumer products that make the internet more reliable, faster, and safer. Our global data centers and peering relationships reduce the distance between any network and our data centres, making internet access even more speedy. You can protect your family from adult content with filtering or pre-configured protection. It's the easiest way for you to add parental and content filtering control to all devices in your home. OpenDNS can be installed in your home quickly. No need for a PhD in Computer Science. Setup is easy thanks to our knowledge base and helpful guides. High performance and blocking of more than 7,000,000 malicious IPs and domains. More than 60 000 new malicious destinations (domains and IPs) are identified each day. Our global network sustains over 620 billion DNS queries daily.

Barracuda Cloud Archiving Service offers secure cloud-based archive that allows organizations to comply with strict compliance requirements and respond to e-discovery requests quickly and efficiently. It can be used with services such Office 365 or G Suite and uses the Barracuda cloud to store data for as long a time as necessary without risk of amendments or deletions. Access to all messages sent and received from any device increases end user productivity. Barracuda Cloud Archiving Service is compatible with Office 365, Exchange and other email services. This allows for a complete cloud-based archive without the need for additional software or hardware from customers. End users can retrieve and restore any message sent or received from the mail server using a multi-functional add in for Outlook, Android and iOS mobile apps, as well as a dedicated web interface.

For IT professionals to stop ransomware, you need to do more than look for threats. ThreatLocker helps you reduce your surface areas of attack with policy-driven endpoint security and change the paradigm from only blocking known threats, to blocking everything that is not explicitly allowed. Combined with Ringfencing and additional controls, you enhance your Zero Trust protection and block attacks that live off the land. Discover today the ThreatLocker suite of Zero Trust endpoint security solutions: Allowlisting, Ringfencing, Elevation Control, Storage Control, Network Access Control, Unified Audit, ThreatLocker Ops, Community, Configuration Manager and Health Center. 

N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.

Unitrends Unified Backup offers a complete, agile and secure platform to protect all of your data. Managed through a single portal, Unitrends offers backup and disaster recovery for on-premises workloads, SaaS applications, cloud workloads and remote endpoints. Automation and artificial intelligence are injected into the platform providing end-to-end protection from cybercrime, human error and natural disasters. Integrations with market-leading security, remote management and documentation tools simplify workflows, increase efficiency and deliver 100% confidence in any recoveries to come.

Kixie PowerCall makes it easy to make productive sales calls within minutes! Kixie PowerCall is a cloud-based multi-line power dialer and all-in-one call center solution. It allows users to automate their sales processes with ease for greater productivity and unparalleled ROI. Kixie PowerCall is available in both the cloud and on-premises. It offers enterprise-grade features such as call recording, one-click dialing and call history. This can all help improve customer service and enhance the call experience. Agents can also receive calls remotely from their mobile devices using the solution.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

QuickBooks Online is the most widely used accounting software in the entire world. QuickBooks Online simplifies accounting. Accounting software for small businesses that is #1 makes it easy to track receipts, income, transactions and more. You can take photos of receipts to link them with expenses. Our agents are available to answer any questions you may have about QuickBooks. Keep your business running smoothly by using the apps that you love. QuickBooks Online is compatible with PCs, Macs, tablets and phones. Click the link to get a 30-day free trial, and 50% off for your first three months. QuickBooks is more than just accounting software. QuickBooks helps you keep track of your income and expenses so that you can prepare for taxes. Customers save an average of $3,534 per year. Need more help? QuickBooks Live helps you to stay organized and ready for tax season. QuickBooks Mobile is a mobile application that helps you run your business anywhere, anytime.

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.

ScalePad (formerly Warranty Master), Automated Asset Management Software, Hardware, and Warranty Services. Join over 8,000 Partners to automate your asset management and gain vital insights that will improve productivity and profitability. You want a simple way to get all of your hardware and/or software asset insights, such as revenue opportunities, side by side asset data, and an advanced sortable listing of all your inventory. ScalePad makes asset management simple! Watch our video! Automately collect all data from your integrations. You can manage software and hardware side by side and minimize downtime. For your clients and your team, easy-to-read reports. With compelling and transparent insights, you can build client relationships. Because of our extensive relationships with manufacturers, you will always have accurate, current and real-time data from companies such as Dell, HP and Lenovo.

Your online business will be protected and reliable. Everything you need to get your online business started. You can manage your website from a user-friendly control panel. Expert support technicians. Access to a large library of pre-configured web applications for your website. You'll be amazed at what you can accomplish with Sherweb as your trusted cloud partner. IT professionals can leverage our cloud management platform that is driven by changing business needs. It enables them to use agile solutions, paired with 5-star service from trusted experts they can trust. We were born in the cloud. IT professionals can rest assured that our ever-growing portfolio of innovative products, which includes proprietary software, has been carefully selected and pre-vetted. We offer a mature platform that is powerful and doesn't force you to choose between saving time or saving money. Our cutting-edge APIs allow you to automate and integrate almost anything.

Use QuoteWerks, the sales quoting and proposal software solution, in your CPQ and Quote-To-Cash sales process. For efficient sales quotes and proposal creation, turn to QuoteWerks. QuoteWerks is a market-leading Configure-Price-Quote (CPQ) solution designed to help businesses evolve their sales process so they can sell more, faster, and easier. The solution offers seamless PSA/CRM integrations, QuickBooks and Sage 50 integrations, credit card payment processing, approval and peer review, quote labor, Word-based proposals, a powerful dashboard, and so much more.

Professional service companies around the globe love Accelo to manage client work profitably. The cloud-based platform handles all aspects of client work delivery from prospect to payment. It also manages tickets, retainers and timesheets. The client work management platform puts an emphasis on money and time. It gives you a complete view of your most recent business data and financial performance. Client communications, activities, and work are all centralized on a single platform so you can always see where things are without needing to ask for status updates. Accelo improves efficiency and streamlines workflows across the business. It also helps teams and leaders coordinate better and increase visibility. This allows professionals to concentrate on the most important work while leaders can run the business. Managers can deliver projects on time and within budget by harnessing the power of automation.

Axonius gives IT and security teams the confidence to control complexity by providing a system of record for all digital infrastructure. With a comprehensive understanding of all assets including devices, identities, software, SaaS applications, vulnerabilities, security controls, and the context between them, customers are able to mitigate threats, navigate risk, decrease incident response time, automate action, and inform business-level strategy — all while eliminating manual, repetitive tasks.

The world's best IT documentation software will help you grow your business. We are proud to serve the best-performing MSPs in the world, with more than 300,000 users in 70+ different countries every day and numerous productivity and innovation awards. IT Glue is a documentation platform that is used by thousands of MSPs. It allows you to organize your clients' information in the most reliable and efficient way to service them. There are no degrees of separation. You can link related items together so that you have all the information you need. Secure your world with an immutable audit track and next-generation password management engine. All your documentation is linked and integrated.

Zomentum is a sales acceleration platform that is exclusively designed for IT Partners. It combines pipeline management and proposal and quote builders, sales automation, reporting & analytics, and reporting & analysis to enable frictionless MSP sales. Zomentum makes it easy to create documents 70% faster, increase deal values by 600%, and convert more often. Today, Zomentum is used by thousands of MSPs to increase revenue, reduce sales cycles, and simplify buying. Our customers have generated close to $100M in revenues. Our mission is to build a trusted network of IT partners, revolutionizing the IT purchasing process for small and medium-sized businesses around the world.

Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.

Backup Radar is a leader in backup monitoring, compliance, and reporting. Their end-to-end automation software is a revolutionary tool that can reduce data loss and improve process efficiency. It also allows for greater visibility across all backup platforms. Real-time backups can be spotted and corrected. Integrate with your favorite MSP platforms, including RMM, PSA, and other productivity tools. Intelligent automation allows you to streamline your workflows and policies. Features - Uncover hung backup job with no-results view Monitor your backups using customizable dashboards and views in Backup Radar portal - Allows you to group, auto-append, and auto-close tickets. This ensures that you are only notified with actionable information Compliance reports for clients that are regulated - Monthly and weekly reporting to track trends in backup errors

Montra’s platform is directly integrated with the software you already use for seamless, efficient, automated workflows mitigating downtime and security risks. This software can be managed from anywhere: Remote Workforce, Remote Devices, Nationwide Logistics, Application Access, and Security /Compliance. Montra’s software platform automates many of the most critical technology processes in your business including: Employee Onboarding & Off-boarding, Identity Management, and Communication Device Monitoring and Management, Device Procurement, Warehousing, Field Installations and Returns, and Security Monitoring and Cyber Compliance Management

SMSEagle, a hardware SMS gateway, allows SMS messages to be sent to a telecommunication carrier directly without using 3rd-party services or the Internet. This is done by using a SIM Card, built-in modules with an external antenna to communicate with a telecommunications operator directly (works like mobile phones). Hardware SMS gateways, also called SMS servers, integrate hardware and software to manage communication. The device provides various methods of integration with external systems such as API, Email to SMS, etc.

audIT allows MSPs to create simple, visual, non-technical and persuasive sales presentations. This helps them close more high-ticket IT contracts with little or no price resistance. Users of audIT charge higher prices and generate greater revenue through cross-sells and up-sells. Users of audIT can create enterprise-level presentations in less than an hour. MSPs around the world use audIT today to increase MRR and grow their businesses. You can increase your MRR by selling complete solutions at premium pricing with the confidence that they will accept them without any price objections. AudIT will unlock hidden MRR from simple upgrades you'll receive during business reviews. Your clients will be more likely to say yes to what they need to protect themselves. audiT saves you time by making it as simple as possible to create sales presentations that are emotionally compelling.

xMatters, an intelligent communications platform, is designed to accelerate critical business processes, including IT operations, DevOps, and major incident management processes. xMatters is trusted by more than 1000 global companies. It provides intelligent communication tools that enable effective IT management, business continuity management and employee engagement. The platform offers unparalleled reliability and innovative functionality.

Key Account Management and Advisory Platform that supports both the customer and IT provider. vCIOToolbox assists MSP's to identify technology gaps and meet the requirements of small and large businesses. This will allow you to stay ahead of cyber threats, bad actors, and cyber threats. MSP's, MSSP's, and other service providers can use our consistent, repeatable, and easy process to ensure that their customers have the right technology and that it is aligned with their business goals. Cybersecurity is complex and new threats are constantly emerging. While tools can provide protection, that is only one part of the story. Customers need a Cybersecurity Sherpa. With our GRC tools MSPs and MSSPs can conduct assessments or launch a Compliance as a Service Program to help mitigate risk. This will increase revenue for the provider. You can monitor the satisfaction and performance of your services with those who matter.

The Fastest Code Analysis. 40X faster scan speeds so developers don't have to wait long for results after submitting a pull request. The Most Accurate Result. Qwiet AI is the only AI with the highest OWASP benchmark score. This is more than triple the commercial average, and more than twice the second highest score. Developer-Centric Security Processes. 96% of developers say that disconnected security and developer workflows hinder their productivity. Implementing developer-centric AppSec workflows decreases mean-time-to-remediation (MTTR), typically by 5X - enhancing both security and developer productivity. Automated Business Logic Flaws in Dev. Identify vulnerabilities unique to your codebase before they reach production. Achieve compliance. Maintain and demonstrate compliance with privacy and security regulations such as SOC 2 PCI-DSS GDPR and CCPA.

Quoter is an online quoting platform that allows sales teams to quickly and easily create quotes. Quoter streamlines the sales proposal and sales quote process to save time and increase control. This allows sales teams to win more deals, reduce their workload, and helps them win more sales deals. It includes reusable proposal and quote templates, quote tracking, email tracking, easy online acceptance and payment, CRM integration, accounting integration, and many other features. Quoter makes it easy to create more quotes, eliminate bottlenecks and get paid faster. Quoter is a modern, lightning-fast quoting platform for technology service provider. Our platform is easy to use, has automation workflows and unlimited user pricing plans, allowing your team to create more quotations than ever before. All core plans allow unlimited users. In just a few clicks, you can create impressive, accurate quotations. You can rest assured knowing exactly when your quotes were opened. Seamless integrations of PSA, CRM and distributor systems. Leverage our automation to encourage more people to quote.

Kaseya VSA (Virtual Service Agent) is a next-generation remote management and monitoring (RMM) software designed for Managed Service Providers and IT enterprises. VSA gives users access to powerful remote control, patch management, monitoring, security tools, and reliable discovery. This helps to increase IT staff productivity, service reliability and system security. Unified IT Management solutions can transform your business and deliver better service. Kaseya's IT Management software increases efficiency of IT teams by providing seamless workflows across all tools. This results in improved service delivery and increased business productivity. See for yourself why thousands use Kaseya VSA IT Management software. You should be able deliver more value at lower service delivery costs. Kaseya VSA gives IT departments the tools they need to manage their systems from one platform.

Your remote workers and road warriors require a fast, flexible, reliable, and completely secure way of connecting to your internal enterprise applications, information, and network resources. They want to be able to access this information from anywhere in the world, from any device, at any time. The Barracuda SSL VPN provides connectivity and security to allow this access via any web browser or mobile device. Remote users can access files and applications with the Barracuda VPN. The Barracuda VPN is not like other VPN technologies. It does not require any additional client software. Logging in from the road or home requires only a web browser, and an Internet connection. After logging in, users will be presented with a portal that includes file shares and web applications. Java users can access more advanced applications such as Remote Desktop Services and Citrix XenApp.

Our cloud or yours is the most flexible platform for KBs and Docs, Passwords and Configurations. Your clients have online and offline access. Trusted by IT departments around the globe, not just MSPs. Over 2500 paying users use the IT Portal. This does not include instances that allow unlimited users. Cloud offering regions include the US, UK, EU, and AU. The portal can also be run in your private cloud. IT teams grow out of cluttered file shares, excel password lists, and cluttered file folders. They need a secure platform that allows them to share and access information about their IT infrastructure. IT Portal reduces downtime and creates accountability for documentation. It also provides peace of mind to IT professionals and managers.

Datto RMM, a cloud-based remote monitoring platform and management platform that provides MSPs with the ability to secure and reliably manage customers' IT infrastructures, is reliable, modern and reliable. It was designed to reduce complexity, costs, risks, and risk. It includes powerful automation tools and monitoring tools like ransomware detection, patch management and remote control takeover. This allows MSPs to prevent IT problems, respond quickly to incidents, and provide better service to customers. All-in-one, reliable cloud backup and disaster recovery that is image-based. Cloud-to-cloud backup, fast recovery of critical data in Microsoft 365 or G Suite applications. Support for Windows and Mac allows for fast file and folder backups and restores. Secure file sync and sharing with a centrally managed, secure collaboration system. Servers can be quickly and reliably restored using an image-based, all in one business continuity and disaster recovery solution.

Lacking or misplaced password security is the biggest security threat to managed service provider (MSP) customers. Your trusted advisor can help your customers secure their passwords. Password Boss' password management solution provides industry-leading password protection for MSPs. Password Boss provides a complete solution to your customer's passwords. It helps them increase security and reduce the risk of security breaches. This is a perfect fit for your MSP service profile. Enable 2-factor authentication for all team members to increase the security of customer data. To manage, access and set up passwords for customers, assign different roles to team members. Reports and dashboards centrally centralized on customers, individual security scores, usage, audit logs, and customer data.

End-users often use PST files as personal email archives. They are often scattered across end-user devices and network storage which makes it difficult to find and manage them consistently and effectively. Your users no longer have to save data locally in PST files thanks to Microsoft Exchange and Office 365. You will still need to manage legacy PST files, which contain important data. Barracuda PST Enterprise was created to address this problem. Many terabytes may be stored on PST files on end-user devices or on network servers. These files are notoriously unstable and easy to misplace, and are often corrupted. These large files can be costly in terms of both IT administrative overhead and system resources.

Save time by avoiding the need to log into each individual account. You can quickly perform advanced searches to streamline responses to support tickets. With just two clicks you can block the sender and remove it from your entire customer database, as well as any other instances. Create global rules that apply to all/selected clients in seconds. With a powerful yet simple-to-use solution, you can detect and block all types of email attacks, including spear-phishing and ransomware. Mesh syncs Microsoft 365 licensing information and mailboxes to ensure that the Mesh billing number is always the same as the Microsoft billing number. It's not easy for MSPs to switch email security providers, especially larger ones. But with our concierge service we can take care of most of the setup for MSPs.

All-in-one automated solution for discovery, documentation, password rotating, and diagramming. Let us do the site walks. The Network Glue Collector detects all devices in your clients' networks, regardless of the vendor. It can even detect Active Directory environments, including the AD roles of each workstation or server. It will automatically import AD users from hybrid environments and on-premises environments. Say goodbye to incomplete and hidden user information. IT Glue automatically documents and updates all network devices as well as cloud and hybrid user information from Azure Active Directory and Active Directory. This includes virtual components for Hyper-V or VMware. We are not all artists. Let Network Glue generate comprehensive network diagrams for you. Unique icons make it easier to understand network diagrams. They are fully integrated into IT Glue, so that contextual information is displayed when a device icon on the network diagram is clicked.

MyGlue is a collaboration and intranet platform that creates a direct communication channel with users. Leave behind insecure email exchanges and unreliable conversations. IT professionals are managing more devices, data, and users than ever before. You can easily and securely collaborate with users and share IT documentation using a collaboration platform. MyGlue has many features that you will recognize from IT Glue. MyGlue offers everything your users need to manage passwords and process documents, including checklists, audit trails, version histories, and SOC 2 Compliance. The MyGlue Help Center makes it easy to share documents, such as "how-to"s. Enjoy a holistic management approach to communications, documentation and password management throughout the organization and across all teams.

Increase employee retention and customer satisfaction. Our 1-click survey is sent directly to your CRM or via an email signature. Employees can automatically be rewarded for their outstanding service, which is posted on our newsfeed. Managers and peers recognize and reward employees for their outstanding work, based on company culture and goals. Everyone can see the acknowledgement in the newsfeed. By creating contests based on company goals, you can align and communicate your company's goals with your team. High performers will be rewarded for achieving company goals. Crewhu can help you reduce turnover, increase customer retention, and increase monthly recurring revenue + profits!

Automate getting paid, invoice to collection. Say goodbye to tedious accounting tasks, stressful collection calls, and an A/R that won't stop. Say hello to effortless cash flow. If you're like many service providers, you offer great value to your clients but they don't always pay on time. This means that your revenue is trapped in aging accounts receivables, making it difficult to invest back into your business' growth. It doesn't have this to be. ConnectBooster is a scalable solution to improve your cash flow. ConnectBooster is trusted by thousands of service providers, allowing them to get paid on-time, every time, and saving time. Are you next? ConnectBooster allows you to save anywhere from 8-20 hours per year on billing-related tasks by syncing two-way data between your tools and a suite payment automations. ConnectBooster was the first to save time and reduce the time it takes for service businesses to be paid by clients.

Datto Workplace offers enterprise-grade file sync and shared to managed service providers without compromising security or efficiency. Datto Workplace is a business-oriented collaboration platform that allows clients to share files from any device. One, simple, and scalable solution that can be used for all roles, from sales technicians to executives. You can customize settings to meet your business's needs and simplify implementation. MSPs can schedule reports on system activity, monitor usage, and perform auditing on-demand. By leveraging integrations with core business tools like Microsoft, G Suite and Active Directory, workplace users can securely collaborate from any device. Clients can work securely with Datto Workplace, which boasts a 99.99% uptime and HIPAA, GDPR and SOC 2 compliance. Datto Workplace offers the security, mobility and control that businesses require.

Any IT department must manage the needs of hundreds of thousands of workers in the office and beyond. It's a difficult job, but it's becoming more difficult with budget and staff cuts, increasing numbers of applications, and new trends like remote work and bringing your device to work. ServiceNow's Thrive Platform empowers IT teams to deliver better service in less time and with less effort. The Thrive Platform makes IT easier by automating repetitive manual tasks such as password resets and new hire provisioning. The Thrive platform offers tailored experiences based on the role. This streamlines the day-today IT operations and makes technology self-service second-nature for everyone. The Thrive Platform was built and managed by a dedicated team of experts at Thrive. It makes life easier for everyone by providing customized workflows and clear instructions.

Kaseya’s IT Complete is the first and only platform in the world that is specifically designed to address the needs of multifunctional, DO-IT ALL IT professionals. All the features you need are woven into one vendor, saving you time and allowing you to get more done. Automating repetitive tasks will increase technician efficiency and streamline operations. Automations boost productivity, reduce manual tasks and protect data, allowing IT management to be optimized across the board.

Try out automation designed specifically for MSPs. Rewst, a Robotic Process Automation platform (RPA), integrates your tools. No coding is required. Build flows on visual canvases and bridge your tool gap, saving headcount and increasing efficiency. As an organized MSP you probably have all the necessary IT processes in place and documentation, but you may be stuck manually babysitting these every day. Sometime, every hour. Rewst will automate your processes if you let it. The Robotic Operations Center, or ROC, empowers you to design your own workflows. It also helps you overcome any obstacles that may arise during the automation process. The ROC is always happy to help you with your automation visions, whether you need assistance learning the platform, adding new features, or moving your workflows. ROC support is included with every subscription to ensure that your automation runs smoothly.

MSPs can rely on us to provide flexible, reliable and creative cloud-unified communications solutions that will allow them to grow their business with clarity and focus. BVoIP was born out of the real frustrations and pains of MSPs. We were an MSP for 17 years before we started our business of helping them. We saw firsthand the ineptness of the MSP industry's communication approach. They rely on a small number of unreliable products and services. This often resulted in a high burn rate, and excessive time spent at the customer support desk. We needed a simple and scalable communication solution. We created a new way to communicate with businesses using cloud technology. This allows businesses to save time and never hear the words "can I hear you now" again. We now offer MSPs the solution they need with an integrated and standardised communications platform that actually helps customers.