OnPage Description

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments.

OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers.

OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.

Pricing

Pricing Starts At:
$13.99 per user per month
Pricing Information:
Charged quarterly or annually. Starts at $16.99 for quarterly subscription plan.
Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
OnPage
Year Founded:
2011
Headquarters:
United States
Website:
www.onpage.com
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Media

Play Video Deliver high-priority alerts to the on-call staff reliably through the OnPage app. Mobilize teams on critical issues by collaborating through secure messaging. The persistent, alert-until-read technology ensures that alerts are never missed. Create and manage multiple on-call schedules for distributed teams, all under one unified platform. Democratize schedule creation for employees through OnPage’s fail-safe scheduler while ensuring continuous, error-free coverage when schedules are populated incorrectly. OnPage’s Incident Alert Management capabilities can be extended to leading ITSM solution providers such as ServiceNow, ConnectWise, and Autotask to achieve synchronization across messages, notes, and actions along the incident lifecycle and drive seamless incident management. OnPage offers bi-directional integration with Kaseya-Datto’s IT Service ecosystem. Elevate service desk tickets into intelligent, audible alerts and distribute them to the right on-call teams. The integration allows responders to update ticket statuses directly from the OnPage mobile application, driving workflow efficiencies. Gain real-time visibility into the incident resolution progress and response times. After an incident is resolved, access detailed reports to uncover critical insights and identify gaps in incident response for process improvements. OnPage’s centralized contact management system provides a centralized directory to manage all the enterprise contacts and their privileges, on-call schedules, communication workflows and escalation policies, and critical messages. Platform administrators can also mobilize teams using the two-way dispatcher to accelerate incident resolution. OnPage’s centralized contact management system provides a centralized directory to manage all the enterprise contacts and their privileges, on-call schedules, communication workflows and escalation policies, and critical messages. Platform administrators can also mobilize teams using the two-way dispatcher to accelerate incident resolution.
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

OnPage Features and Options

IT Alerting Software

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Emergency Notification Software

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Response Software

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

OnPage User Reviews

Write a Review
  • Name: Sakshi S.
    Job Title: Inside sales representative
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Onsite website monitoring service

    Date: Jan 30 2024

    Summary: OnPage provides an easy & affordable website monitoring service covering the essentials like uptime & SSL. Quick to setup for personal use or small businesses websites.

    Positive: Wide range of monitoring checks: Uptime, SSL, performance etc. Flexible notification rules customized for alert sensitivity. Useful historical logs to analyze site issues. Easy to setup with minimal website integration.

    Negative: Interface feels outdated compared to modern solutions. Maximum 25 sites can be monitored on basic plan. Lacks real user experience & browser testing capabilities.

    Read More...