Sherweb Description
Your online business will be protected and reliable. Everything you need to get your online business started. You can manage your website from a user-friendly control panel. Expert support technicians. Access to a large library of pre-configured web applications for your website. You'll be amazed at what you can accomplish with Sherweb as your trusted cloud partner. IT professionals can leverage our cloud management platform that is driven by changing business needs. It enables them to use agile solutions, paired with 5-star service from trusted experts they can trust. We were born in the cloud. IT professionals can rest assured that our ever-growing portfolio of innovative products, which includes proprietary software, has been carefully selected and pre-vetted. We offer a mature platform that is powerful and doesn't force you to choose between saving time or saving money. Our cutting-edge APIs allow you to automate and integrate almost anything.
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10 year customer - I just left Date: Feb 10 2023
Summary: A so-so solution for a business where the admin is a good problem solver on their own. Do not expect much help with ongoing issues. They regularly disrupt business with mid-week server changes, outages and "upgrades."
Positive: Good pricing. Basic online serve-yourself email administration. Live person answers on tech support lines when you call in.
Negative: Tech Support is VERY hit or miss on their ability to (1) speak english and understand your issue (2) be able to resolve the issue. (9/10 times they will open a support ticket -and that's it.) Their documentation is VERY POOR and outdated. hey regularly disrupt business with mid-week server changes, outages and "upgrades." Really makes it difficult to cancel their services.
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